Client Technology Staging Associate at Abacus Group LLC

<p></p> <p><strong>Summary</strong></p> <p>The Client Technology Staging Associate is responsible for end-to-end device provisioning and multi-device staging in support of the Abacus client base. This role combines hands-on PC building and imaging with user onboarding/offboarding and the configuration of additional client hardware such as mobile devices, phones, and select network-enabled equipment. This position is client-facing in impact and highly visible within the organization. It requires precision, strong communication skills, technical depth across Windows and cloud environments, and a process-driven mindset. While exposure to network-connected devices is expected, this role does not require advanced network engineering responsibilities.</p> <p>&nbsp;</p> <p>Engineers in this role are expected to execute standardized build processes while also identifying opportunities to improve efficiency through automation and scripting.</p> <p><strong>&nbsp;</strong></p> <p><strong>Responsibilities</strong></p> <p><strong>PC Build, Imaging &amp; Hardware Configuration</strong></p> <ul> <li>Build and configure laptops and desktop PCs using Abacus standard procurement and build processes<br>• Execute imaging workflows (PXE, USB, or automated tools)<br>• Stage devices according to Abacus and client-specific checklists<br>• Install and configure Windows and macOS operating systems<br>• Configure BIOS settings, drivers, and firmware updates as required<br>• Troubleshoot hardware issues including GPUs, USB devices, driver conflicts, and OS-level errors<br>• Validate successful configuration prior to shipment</li> </ul> <p><strong>&nbsp;</strong></p> <p><strong>Additional Equipment Staging</strong></p> <ul> <li>Stage and initial configuration on equipment such as:</li> </ul> <ul> <li>Mobile devices</li> <li>Desk phones</li> <li>Peripheral hardware</li> <li>Network devices</li> </ul> <p><strong>&nbsp;</strong></p> <p><strong>Qualifications</strong></p> <ul> <li>Experience in IT support, system administration, or a client-facing technical role<br>• Hands-on experience building and configuring Windows PCs<br>• Basic understanding of:</li> </ul> <ul> <li>MacOS</li> <li>Active Directory</li> <li>DNS &amp; DHCP</li> <li>Microsoft 365 / Azure</li> <li>Networking</li> <li>Automation tools</li> <li>Device management</li> </ul> <p></p>