Training Specialist at Stress-Free

<div class="content-intro"><p><strong>Join the Team at Stress-Free Auto Care: Where Your Skills and Passion Drive Success!</strong></p> <p>Stress Free Auto Care is redefining the auto repair experience by delivering exceptional service with honesty, transparency, and convenience. Our mission is simple: make auto care a stress-free, trustworthy experience for everyone. Join us on this exciting journey and play a pivotal role in reshaping the automotive service industry!</p></div><p><strong>Reports to:</strong> Training Manager / Learning &amp; Development Director</p> <h4><strong>Job Summary</strong></h4> <p>We are seeking a dynamic and experienced <strong>Training Specialist</strong> to design, deliver, and evaluate engaging training programs for employees, clients, or partners. This hybrid role combines remote work flexibility with significant travel (approximately 50%) to conduct in-person training sessions, workshops, onboarding, and support at various locations. The ideal candidate excels at facilitating virtual and on-site sessions, manages all aspects of training logistics, and demonstrates strong proficiency in leveraging software, hardware, and emerging technologies to enhance learning experiences.</p> <h4><strong>Key Responsibilities</strong></h4> <ul> <li>Conduct comprehensive training needs assessments in collaboration with department leaders, subject matter experts, and stakeholders to identify skill gaps and development opportunities.</li> <li>Design, develop, and update training materials, curricula, presentations, job aids, e-learning modules, and other resources using tools such as Synthesia AI, Articulate Storyline, Adobe Captivate, or similar platforms.</li> <li>Co-deliver high-impact training sessions, including instructor-led workshops, online courses, and hands-on simulations both remotely and in-person at store sites or training facilities.</li> <li>Travel up to <strong>50%</strong> of the time (domestic, with occasional overnight stays) to facilitate on-site training, provide field support, observe performance, and deliver customized programs.</li> <li>Handle full logistics for in-person and online trainings, including scheduling sessions, managing participant registrations, coordinating venues/meeting rooms, arranging travel and accommodations (when applicable), preparing and shipping/distributing training materials, and ensuring timely setup of equipment and technology.</li> <li>Manage technological aspects of training delivery, including setup and troubleshooting of hardware (e.g., laptops, projectors, audio/visual systems, interactive whiteboards) and software (e.g., Google Meets, learning platforms); resolve technical issues during sessions to minimize disruptions.</li> <li>Stay current with technological advancements in training tools, software, hardware, and instructional technologies; integrate emerging tools (e.g., AI-enhanced learning platforms, advanced LMS features) to improve program effectiveness and engagement.</li> <li>Facilitate smooth onboarding and orientation for new hires or new system rollouts, ensuring knowledge transfer and quick productivity ramp-up.</li> <li>Evaluate training effectiveness through assessments, feedback surveys, performance metrics, and follow-up observations; recommend improvements and adjustments to programs.</li> <li>Maintain accurate records of training activities, attendance, and outcomes in the Learning Management System (LMS) or other tracking tools.</li> <li>Collaborate with cross-functional teams to align training initiatives with organizational goals and business needs.</li> </ul> <h4><strong>Qualifications &amp; Requirements</strong></h4> <ul> <li>Bachelor's degree in Education, Human Resources, Instructional Design, Business, Communications, Information Technology, or a related field (or equivalent experience).</li> <li>3+ years of experience in training, facilitation, instructional design, or a related role (corporate training, employee development, or client-facing preferred).</li> <li>Proven ability to deliver engaging training in both <strong>virtual/remote</strong> and <strong>in-person</strong> environments.</li> <li>Willingness and ability to travel up to <strong>50%</strong> (including overnight stays, occasional weekends if needed); valid driver's license and passport (if international travel applies).</li> <li>Strong presentation and facilitation skills with the ability to adapt content for diverse audiences and learning styles.</li> <li>Proficiency in Google Suite hands-on experience with e-learning authoring tools, LMS platforms, virtual meeting software, and basic AV/hardware setup and troubleshooting.</li> <li>Demonstrated experience coordinating training logistics, including scheduling, venue coordination, material preparation, and technical setup for both in-person and virtual sessions.</li> <li>Excellent written and verbal communication skills, with a focus on clarity, engagement, and professionalism.</li> <li>Self-motivated, organized, and able to manage time effectively in a remote/hybrid setting with travel and logistical demands.</li> <li>Ability to work independently while thriving in team environments.</li> </ul> <h4><strong>Preferred Skills &amp; Experience</strong></h4> <ul> <li>Certification in training/development (e.g., ATD Certified Professional in Talent Development, CPTD, or similar) or instructional technology.</li> <li>Experience in a specific industry (e.g., technology, healthcare, sales, manufacturing) or with technical/product training involving software/hardware.</li> <li>Familiarity with adult learning theories (e.g., ADDIE model, Kirkpatrick evaluation) and emerging tech in L&amp;D (e.g., AI tools, gamification platforms).</li> <li>Strong troubleshooting skills for common training tech issues (e.g., connectivity, audio/video, device compatibility).</li> <li>Experience with event/logistics coordination tools (e.g. registration platforms) or travel management systems.</li> </ul> <p><strong>Compensation:&nbsp;</strong>$55,000 to $65,000 OTE</p> <h3><strong>Benefits</strong></h3> <ul> <li><strong>PTO/Sick &amp; (6) Annual Paid Holidays</strong></li> <li><strong>Medical, Dental &amp; Vision Insurance</strong></li> <li><strong>401(k) Matching</strong></li> <li><strong>Paid Skills Enhancement Training</strong></li> <li><strong>Employee Discount - Service &amp; Parts</strong></li> <li><strong>Equipment/Toolbox Relocation Assistance</strong></li> <li><strong>Employee Referral Program&nbsp;</strong></li> </ul><div class="content-conclusion"><p><strong>Ready to Elevate Your Career?</strong> If you’re interested in joining a supportive team that values your skills and dedication, we’d love to hear from you! <strong>Apply today</strong> to help us redefine automotive care.</p></div>