Services Specialist at Syndigo

Poland; Remote - PolandFull-timeRemoteGlobal ServicesPosted 9 days ago

About the Role

<div class="content-intro"><p>Syndigo gets great products chosen. Every choice in commerce, whether by a shopper, a search engine, a marketplace, or an AI assistant, is made on product data, and our software makes that data complete and trusted and moves it across the industry's largest two-sided commerce network: 15,000+ brands and 3,500+ retailers. Companies like AutoZone, Colgate-Palmolive, Dole International, Unilever, and Walgreens trust Syndigo to get their products chosen. Learn more at <a class="x_Hyperlink x_SCXW119145975 x_BCX4" href="https://nam04.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.syndigo.com%2F&data=05%7C02%7CBrianna.Sprutta%40syndigo.com%7Cb92e522c65a84b3d2ca808df090f6260%7Cf97df943e0064ddb89ab7c266ca1e0bd%7C0%7C0%7C639239633817574419%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=ygxbt7gDOgqiIyaC4QfJm2kukJkN9xSURHy78IEaEOQ%3D&reserved=0" data-auth="NotApplicable" data-outlook-id="599c69ec-14b8-4e75-976a-fd301c828415" data-linkindex="1"><u>www.syndigo.com</u></a>.</p></div><p><span style="text-decoration: underline; font-size: 14pt;"><strong>**This is a remote role for candidates located in Poland only**</strong></span></p> <p><span class="NormalTextRun CommentStart SCXW65915669 BCX8">The <strong>Services Specialist</strong> is</span><span class="NormalTextRun SCXW65915669 BCX8"> a detail-focused, operational role</span><span class="NormalTextRun SCXW65915669 BCX8"> responsible for capturing, maintaining, </span><span class="NormalTextRun SCXW65915669 BCX8">and validating</span> <span class="NormalTextRun SCXW65915669 BCX8">product </span><span class="NormalTextRun SCXW65915669 BCX8">master </span><span class="NormalTextRun SCXW65915669 BCX8">data within the GDSN data pool. </span><span class="NormalTextRun SCXW65915669 BCX8">This position supports </span><span class="NormalTextRun SCXW65915669 BCX8">high volume</span> <span class="NormalTextRun SCXW65915669 BCX8">data maintenance and customer requests, ensures data accuracy and correct billing, and handles structured administrative tasks in close coordination with internal systems and processes.</span></p> <p><strong><span data-contrast="auto">HOW WE’LL BE WINNING TOGETHER DAY TO DAY</span></strong></p> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="none">Responsible for accurate and consistent product data entry and maintenance within the GDSN, following defined rules and standards. </span><span data-ccp-props="{"201341983":0,"335559739":60,"335559740":288}"> </span></li> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Handling high volumes of <span data-contrast="none">structured</span><span data-contrast="none"> customer orders for a defined customer portfolio within the GDSN data pool.</span></li> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Managing individual customer communicatio<span data-contrast="none">n in German via email and occasional calls, focused on data updates and clarifications. </span><span data-ccp-props="{"201341983":0,"335559739":60,"335559740":288}"> </span></li> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Ensuring correct billing of services provided according to the defined pricing structures.</li> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Maintaining high data quality standards for customer master data in CRM systems like Salesforce. </li> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Contributing to defined operational projects and gradually building deep expertise in GDSN and internal data maintenance requirements. </li> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Performing general administrative and commercial tasks.</li> </ul> <p><span data-contrast="auto"><strong><span data-ccp-props="{"134233117":false,"134233118":false,"335557856":16777215,"335559738":0,"335559739":120}">WE SHOULD TALK IF THIS SOUNDS LIKE YOU</span></strong></span></p> <ul> <li data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="none">1+ years of experience in data entry, data operations, master data maintenance, or back-office administration. GDSN experience is a plus but not required. </span><span data-ccp-props="{"201341983":0,"335559739":60,"335559740":288}"> </span></li> <li data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">German language: Full professional proficiency is non‑negotiable. All customer communication, systems, and documentation are in German.</li> <li data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Completed a commercial or administrative apprenticeship/degree, or career change with relevant operational experience. <span data-ccp-props="{"201341983":0,"335559739":60,"335559740":288}"> </span></li> <li data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-ccp-props="{"201341983":0,"335559739":60,"335559740":288}">Ability to learn complex systems and apply rules consistently.</span></li> <li data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-ccp-props="{"201341983":0,"335559739":60,"335559740":288}">Comfort working with structured systems and rule-based processes.</span></li> <li data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-ccp-props="{"201341983":0,"335559739":60,"335559740":288}">Prior experience in customer-facing administration or operational roles. </span></li> </ul><div class="content-pay-transparency"><div class="pay-input"><div class="description"><div>We offer a competitive, globally aligned benefits package designed to support your wellbeing, growth, and work-life balance. This includes generous paid time off, health coverage, and retirement plans tailored to local markets, along with learning opportunities through tuition reimbursement. Employees also benefit from programs like donation matching, volunteer time off, referral bonuses, and flexible perks such as Flex Fridays—helping you thrive both at work and beyond.</div> <div> </div> <div>Your individual compensation within the budgeted salary range is determined based on your skills, education, experience, and internal equity. </div></div><div class="title">Budgeted Salary Range: </div><div class="pay-range"><span>68 001,13 zł</span><span class="divider">—</span><span>72 001,13 zł PLN</span></div></div></div><div class="content-conclusion"><h2><strong>Diversity, Equity & Inclusion</strong></h2> <p>To achieve the best version of our organization, we know it takes new ideas, new approaches, new perspectives and new ways of thinking. A purpose we are 100% committed to cultivating.  Diversity is woven into our fabric at Syndigo and it’s how we stay an industry leader, innovating technology solutions that equip our customers with everything they need to be successful! </p> <p>All are welcome here and we invite you to join our team if you are ready to help us continue that growth! </p> <p><strong><span class="name_cell__Name-sc-h9ydex-0 hubWys field-name">GDPR/CCPA</span></strong></p> <p class="body_text__BodyText-sc-wuvk3k-1 fyylJu" data-provides="question-description">Syndigo, to process applications, holds onto data for a "reasonable time" after applications are submitted. This data is stored for Syndigo's internal use by HR/Recruiting Staff only. Verified requests for data deletion and exports will be completed upon request.</p> <p class="body_text__BodyText-sc-wuvk3k-1 fyylJu" data-provides="question-description"><strong>Syndigo Job Applicant Privacy Notice</strong></p> <p class="body_text__BodyText-sc-wuvk3k-1 fyylJu" data-provides="question-description">At Syndigo, we care about your privacy. As you go through our recruitment process, we are committed to being transparent about how we process your personal data. To learn more about how Syndigo processes your personal data, go to our <a href="https://syndigo.com/legal/job-applicant-privacy-notice/" target="_blank">Job Applicant Privacy Notice</a>.</p></div>

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