Systems Automation & Integration Engineer at Dropbox

<h2 class="p1"><span class="s1">Role Description</span></h2> <p>As a System Integrations &amp; Automations Engineer in the Corp IT Eng Org, you will be responsible for designing, building, and supporting real-time integrations using platforms such as Workato, UiPath, Snowflake/Databricks, enabling seamless data flow across ERP, CRM, and HCM systems at Dropbox.</p> <p><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvz89zox21mz82zn5h4z77z33z71zz76znxz78zwz67zz75zbp5vh5z84zz72z">Core responsibilities include designing and optimizing integration flows, monitoring system performance and reliability, resolving production issues through root cause analysis, and evaluating opportunities to improve scalability, automation, and overall efficiency. In this role, you will be instrumental in modernizing Dropbox’s enterprise integration and data platforms, gain substantial exposure to senior leadership, work with cutting-edge cloud and data technologies, and deepen your expertise in enterprise integrations across ERP, CRM, and HCM systems.</span></p> <h2 class="p1"><span class="s1">Responsibilities</span></h2> <ul class="listtype-bullet listindent2 list-bullet2" data-testid="bullet-list" data-test-indentation="2"> <li>Design, build, and maintain real-time integrations and automations using Workato and UiPath ensuring seamless data exchange and synchronization across platforms in line with best practices.</li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvz89zox21mz82zn5h4z77z33z71zz76znxz78zwz67zz75zbp5vh5z84zz72z">Develop and support integration flows, including managing and deploying APIs, leveraging iPaaS features, and integrating with enterprise systems such as Oracle Fusion, Salesforce, Workday, ServiceNow, and other SaaS applications.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvz89zox21mz82zn5h4z77z33z71zz76znxz78zwz67zz75zbp5vh5z84zz72z">Leverage common integration frameworks such as message queuing, caching, API management, and complex data mapping to enable scalable and reliable integrations.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvz89zox21mz82zn5h4z77z33z71zz76znxz78zwz67zz75zbp5vh5z84zz72z">Utilize scripting languages and APIs</span> <span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvz89zox21mz82zn5h4z77z33z71zz76znxz78zwz67zz75zbp5vh5z84zz72z h-lparen">(JavaScript,</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvz89zox21mz82zn5h4z77z33z71zz76znxz78zwz67zz75zbp5vh5z84zz72z"> Groovy, REST, SOAP) while working with diverse data formats including XML, JSON, and CSV.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvz89zox21mz82zn5h4z77z33z71zz76znxz78zwz67zz75zbp5vh5z84zz72z">Handle advanced integration scenarios involving SOAP, REST, XML, XSLT, WSDL, XSD, and JSON technologies to support complex business use cases.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvz89zox21mz82zn5h4z77z33z71zz76znxz78zwz67zz75zbp5vh5z84zz72z">Implement secure authentication and encryption mechanisms</span> <span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvz89zox21mz82zn5h4z77z33z71zz76znxz78zwz67zz75zbp5vh5z84zz72z h-lparen">(OAuth,</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvz89zox21mz82zn5h4z77z33z71zz76znxz78zwz67zz75zbp5vh5z84zz72z"> SAML, PGP encryption/decryption) to protect data and ensure secure communication between systems.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvz89zox21mz82zn5h4z77z33z71zz76znxz78zwz67zz75zbp5vh5z84zz72z">Maintain strong focus on data security and retention while continuously evaluating opportunities to improve integration performance, automation, and reliability.</span></li> </ul> <p><span class=" author-d-42z69zz85zx9z84zz79zvz66zz71z4yz65zz67znhz79zc70z90zz79z8cz81zjibz77z9gebz89zz75zz71zz73zpg7v7dn">On-call work may be necessary occasionally to help address bugs, outages, or other operational issues, with the goal of maintaining a stable and high-quality experience for our customers.</span></p> <h2 class="p1"><span class="s1">Requirements</span></h2> <ul> <li>3–5 years of experience in designing, building, and supporting real-time automations and integrations using UiPath and/or Workato, with strong production support expertise.</li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4nz89zdvz75zz83zgz73zz65zz77zz88zbwz78zz67zhz73zz86zz70zz122zwlgmz89zoefw">Proven ability to develop and manage integration flows, including APIs, leveraging iPaaS features, and integrating with enterprise systems such as Oracle Fusion, Salesforce, Workday, ServiceNow, and other SaaS applications.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4nz89zdvz75zz83zgz73zz65zz77zz88zbwz78zz67zhz73zz86zz70zz122zwlgmz89zoefw">Hands-on experience with Snowflake and Databricks, including the ability to write complex SQL queries and optimize database components.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4nz89zdvz75zz83zgz73zz65zz77zz88zbwz78zz67zhz73zz86zz70zz122zwlgmz89zoefw">Proficiency in scripting and programming</span> <span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4nz89zdvz75zz83zgz73zz65zz77zz88zbwz78zz67zhz73zz86zz70zz122zwlgmz89zoefw h-lparen">(JavaScript,</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4nz89zdvz75zz83zgz73zz65zz77zz88zbwz78zz67zhz73zz86zz70zz122zwlgmz89zoefw"> Java/Groovy) and experience working with diverse data formats such as XML, JSON, and CSV.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4nz89zdvz75zz83zgz73zz65zz77zz88zbwz78zz67zhz73zz86zz70zz122zwlgmz89zoefw">Familiarity with integration frameworks such as message queuing, caching, API management, and complex data mapping for scalable, reliable solutions.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4nz89zdvz75zz83zgz73zz65zz77zz88zbwz78zz67zhz73zz86zz70zz122zwlgmz89zoefw">Experience implementing secure authentication and encryption mechanisms</span> <span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4nz89zdvz75zz83zgz73zz65zz77zz88zbwz78zz67zhz73zz86zz70zz122zwlgmz89zoefw h-lparen">(OAuth,</span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4nz89zdvz75zz83zgz73zz65zz77zz88zbwz78zz67zhz73zz86zz70zz122zwlgmz89zoefw"> SAML, PGP encryption/decryption) with a strong focus on data security, retention, and compliance.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4nz89zdvz75zz83zgz73zz65zz77zz88zbwz78zz67zhz73zz86zz70zz122zwlgmz89zoefw">Strong problem-solving and troubleshooting skills with the ability to optimize and scale integrations across complex enterprise application environments.</span></li> </ul> <h2>Preferred Qualifications</h2> <ul> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4nz89zdvz75zz83zgz73zz65zz77zz88zbwz78zz67zhz73zz86zz70zz122zwlgmz89zoefw">&nbsp;Bachelor’s degree in Computer Science, Information Systems, or a related technical field.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4nz89zdvz75zz83zgz73zz65zz77zz88zbwz78zz67zhz73zz86zz70zz122zwlgmz89zoefw">&nbsp;Boomi/Workato certifications preferred, with demonstrated expertise in building enterprise-grade integrations.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4nz89zdvz75zz83zgz73zz65zz77zz88zbwz78zz67zhz73zz86zz70zz122zwlgmz89zoefw">&nbsp;Solid understanding of AWS services and cloud integration patterns to support resilient and scalable data flows.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4nz89zdvz75zz83zgz73zz65zz77zz88zbwz78zz67zhz73zz86zz70zz122zwlgmz89zoefw">&nbsp;Exposure to advanced integration scenarios using SOAP, REST, XML, XSLT, WSDL, XSD, and JSON technologies.</span></li> <li><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qotv4nz89zdvz75zz83zgz73zz65zz77zz88zbwz78zz67zhz73zz86zz70zz122zwlgmz89zoefw">&nbsp;Proven track record of driving automation and continuous improvements in integration performance and reliability</span></li> </ul>