Revenue Recovery Representatives at CPI Security

<p style="margin: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt; color: rgb(0, 0, 0);">CPI Security, a leader in the security and automation solutions industry, is looking for a <strong>Revenue Recovery Representative </strong>to join our growing team at our headquarters in Charlotte, NC! </span><span data-contrast="auto"><span data-ccp-parastyle="No Spacing">We are looking for a <strong><span data-contrast="auto"><span data-ccp-parastyle="No Spacing"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt; color: rgb(0, 0, 0);">Revenue Recovery Representative</span></span></span></strong></span></span><span data-contrast="auto"><span data-ccp-parastyle="No Spacing">&nbsp;who is driven and passionate about reducing delinquency and providing outstanding service to our customers.</span> <span data-ccp-parastyle="No Spacing">The ideal candidate will be a high-energy individual who is self-motivated, detail-oriented, and possesses the ability to multi-task in a fast-paced, team-oriented environment.</span></span><span data-ccp-props="{}">&nbsp;</span></p> <p><strong><span data-contrast="auto"><span data-ccp-parastyle="No Spacing">Key Responsibilities</span></span></strong><strong><span data-contrast="auto"><span data-ccp-parastyle="No Spacing">:</span></span></strong>&nbsp;</p> <ul> <li><span data-contrast="auto">Manage collection efforts with a high level of persuasiveness &amp; professionalism.</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}">&nbsp;</span></li> <li><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}"><span data-contrast="auto">Confer with customers by telephone or in person to determine reasons for overdue payments and to review the terms of sales, service, or credit contracts.</span>&nbsp;</span></li> <li><span data-contrast="auto">Place account on hold for incoming orders until payment is received.</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}">&nbsp;</span></li> <li><span data-contrast="auto">Document daily collections activity including, but not limited to, emails sent as well as inbound and outbound phone calls.</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}">&nbsp;</span></li> <li><span data-contrast="auto"><span data-ccp-parastyle="No Spacing">Place outbound calls to delinquent customers to collect past due billing</span></span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto"><span data-ccp-parastyle="No Spacing">Receive inbound calls from customers that wish to make payments or payment arrangements</span></span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto"><span data-ccp-parastyle="No Spacing">Print, fold, and mail dunning letters to delinquent customers</span></span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto"><span data-ccp-parastyle="No Spacing">Audit the cancel reason report </span><span data-ccp-parastyle="No Spacing">on a monthly basis</span></span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="none"><span data-ccp-parastyle="No Spacing">May have </span><span data-ccp-parastyle="No Spacing">additional</span><span data-ccp-parastyle="No Spacing"> duties as assigned by Management</span></span><span data-ccp-props="{}">&nbsp;</span></li> </ul> <p><strong><span data-contrast="auto"><span data-ccp-parastyle="No Spacing">Job Requirements/Experience:</span></span></strong><span data-ccp-props="{&quot;335559685&quot;:720}">&nbsp;</span></p> <ul> <li data-leveltext="" data-font="Symbol" data-listid="31" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-aria-posinset="3" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="No Spacing">High school </span><span data-ccp-parastyle="No Spacing">diploma </span><span data-ccp-parastyle="No Spacing">required</span></span><span data-ccp-props="{}">&nbsp;</span></li> <li data-leveltext="" data-font="Symbol" data-listid="31" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-aria-posinset="4" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="No Spacing">Minimum of 2 years </span><span data-ccp-parastyle="No Spacing">B2C and “soft” </span><span data-ccp-parastyle="No Spacing">collections experience</span><span data-ccp-parastyle="No Spacing"> a plus</span></span><span data-ccp-props="{}">&nbsp;</span></li> <li data-leveltext="" data-font="Symbol" data-listid="31" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-aria-posinset="4" data-aria-level="1">The hours for this position are Tuesday to Friday 12-9 and Saturday 9-5 with Sunday and Monday off.</li> <li data-leveltext="" data-font="Symbol" data-listid="31" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-aria-posinset="4" data-aria-level="1">The pay for this position ranges from $42-52k in annual earnings.&nbsp;</li> </ul> <p><strong>What’s In It For You:</strong></p> <ul type="disc"> <li>Comprehensive and on-going training when you start, includes leadership development.&nbsp;</li> <li>Engaging and fun company culture that succeeds through diversity.</li> <li>Great medical, dental, vision, 401(k) with company match, short-term &amp; long-term disability and life insurance options.&nbsp;Company paid holidays, floating holiday and (PTO).</li> <li>Free monitored security system after 90 days.</li> </ul> <p>&nbsp;</p>