Operations & Visual Manager - White City, Westfields at ALO
London, England, United KingdomFull-timeStoresPosted about 1 month ago
Apply with PipelineAbout the Role
<div class="content-intro"><p><strong>WHY JOIN ALO?</strong></p>
<p>Mindful movement. It’s at the core of why we do what we do at ALO—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That’s the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.</p></div><p><strong>OVERVIEW</strong></p>
<p><span class="TextRun SCXW214492279 BCX0" lang="EN-US" data-contrast="auto"><span class="NormalTextRun SCXW214492279 BCX0">The Operations and Visual Manager is a critical member of the store leadership team accountable for bringing </span><span class="NormalTextRun SCXW214492279 BCX0">ALO’s</span><span class="NormalTextRun SCXW214492279 BCX0"> operational and visual strategy to life in the store. This individual is passionate about inventory management, labor planning and scheduling, and visual execution – all with a lens on driving an efficient and effective store operation. This role’s north star is pointed at ensuring that the store </span><span class="NormalTextRun AdvancedProofingIssueV2Themed SCXW214492279 BCX0">is customer-ready at all times</span><span class="NormalTextRun SCXW214492279 BCX0">. </span></span><span class="EOP SCXW214492279 BCX0" data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></p>
<p><strong>RESPONSIBILITIES</strong></p>
<p><span data-contrast="auto">Operations & Visual Leader</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></p>
<ul>
<li style="color: rgb(0, 0, 0);" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span style="color: rgb(0, 0, 0);" data-contrast="auto">Oversee and support execution of key operational and visual processes </span></li>
<li style="color: rgb(0, 0, 0);" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span style="color: rgb(0, 0, 0);">Investigate and root cause inventory accuracy issues, partnering with the General Manager to escalate process or system gaps</span></li>
<li style="color: rgb(0, 0, 0);" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span style="color: rgb(0, 0, 0);">Champion strong visual standards for the salesfloor by leveraging business performance data</span></li>
<li style="color: rgb(0, 0, 0);" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span style="color: rgb(0, 0, 0);">Support sell-through management by ensuring accuracy of inventory counts and coordinates labor hours to efficiently receive product deliveries</span></li>
<li style="color: rgb(0, 0, 0);" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span style="color: rgb(0, 0, 0);">Support a safe work environment and efficient operation <span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></span></li>
</ul>
<p><span style="color: rgb(0, 0, 0);"><span data-contrast="auto">Business Leader </span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></span></p>
<ul>
<li style="color: rgb(0, 0, 0);" data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span style="color: rgb(0, 0, 0);"><span data-contrast="none">Represent the business in meetings and on conference calls, in partnership with General Manager</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></span></li>
<li style="color: rgb(0, 0, 0);" data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1"><span style="color: rgb(0, 0, 0);"><span data-contrast="auto">Review, Monitor and partner with General Manager to manage the budget, reporting and other business data; including metrics (e.g. Expenses, Sell-Thru) and inform planning processes (e.g., quarterly business review and sales planning)</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></span></li>
<li style="color: rgb(0, 0, 0);" data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1"><span style="color: rgb(0, 0, 0);"><span data-contrast="auto">Future planning workflow business needs to protect optimal performance</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></span></li>
</ul>
<p><span style="color: rgb(0, 0, 0);"><span data-contrast="auto">People Leader</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></span></p>
<ul>
<li style="color: rgb(0, 0, 0);" data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1"><span style="color: rgb(0, 0, 0);" data-contrast="auto">Ensure that the Operations and Visual team exudes ALO's mission and guiding principles to effectively communicate to our visitors who we are, what we do and why we do what we do</span></li>
<li style="color: rgb(0, 0, 0);" data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1"><span style="color: rgb(0, 0, 0);">Leads a team through accountability, continuous coaching on a regular basis, development of talent, and elevating effective communication throughout the Operations and Visual team</span></li>
<li style="color: rgb(0, 0, 0);" data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1"><span style="color: rgb(0, 0, 0);">Establish internal & external pipeline through succession planning and recruitment strategy</span></li>
<li style="color: rgb(0, 0, 0);" data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1"><span style="color: rgb(0, 0, 0);">Writes an effective schedule that prioritizes the best business strategy, in partnership with the General Manager<span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></span></li>
</ul>
<p><span style="color: rgb(0, 0, 0);"><span data-contrast="auto">Business Partner</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></span></p>
<ul>
<li style="color: rgb(0, 0, 0);" data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1"><span style="color: rgb(0, 0, 0);"><span data-contrast="auto">Oversees the execution of certain deliverables on the ALO Sales and Service Model</span><span data-contrast="none">, protecting operational efficiency</span></span></li>
<li style="color: rgb(0, 0, 0);" data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1"><span style="color: rgb(0, 0, 0);">Collaborates and implement General/Store Manager’s vision and work cross-functionally with business partners, as directed, to support all-level organizational goals</span></li>
<li style="color: rgb(0, 0, 0);" data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1"><span style="color: rgb(0, 0, 0);">Demonstrate an ability to navigate the organization with a balance of business need and brand culture </span></li>
</ul>
<p><span style="color: rgb(0, 0, 0);"><strong>QUALIFICATIONS</strong></span></p>
<ul>
<li style="color: rgb(0, 0, 0);" data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1"><span style="color: rgb(0, 0, 0);"><span data-contrast="auto">3-5 years of retail or related industry leadership experience </span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></span></li>
<li style="color: rgb(0, 0, 0);" data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1"><span style="color: rgb(0, 0, 0);" data-contrast="none">Working knowledge of MS Office (Word, Excel and Outlook) </span></li>
<li style="color: rgb(0, 0, 0);" data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1"><span style="color: rgb(0, 0, 0);">Extraordinary interpersonal and communication skills, both verbal and written</span></li>
<li style="color: rgb(0, 0, 0);" data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1"><span style="color: rgb(0, 0, 0);">Agile with the ability to handle multiple tasks in a changing environment</span></li>
<li style="color: rgb(0, 0, 0);" data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1"><span style="color: rgb(0, 0, 0);">Highly Motivated by driving business in a fast-paced, innovative environment</span></li>
<li style="color: rgb(0, 0, 0);" data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1"><span style="color: rgb(0, 0, 0);">Business owner mindset with an entrepreneurial spirit </span></li>
<li style="color: rgb(0, 0, 0);" data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1"><span style="color: rgb(0, 0, 0);">Independent work ethic, time management skills, and personal accountability </span></li>
<li style="color: rgb(0, 0, 0);" data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1"><span style="color: rgb(0, 0, 0);">Aligns with and embodies ALO’s Guiding Principles</span></li>
<li style="color: rgb(0, 0, 0);" data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1"><span style="color: rgb(0, 0, 0);">Ability to lift, push, carry or otherwise move up to 50 pounds</span></li>
<li style="color: rgb(0, 0, 0);" data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1"><span style="color: rgb(0, 0, 0);">Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder</span></li>
<li style="color: rgb(0, 0, 0);" data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1"><span style="color: rgb(0, 0, 0);">Ability to to stand and move for an entire shift</span></li>
<li style="color: rgb(0, 0, 0);" data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1"><span style="color: rgb(0, 0, 0);">Seniority Level: Mid-Senior level</span></li>
</ul>
<p><span style="color: rgb(0, 0, 0);">Candidates must have the right to live and work in the UK</span></p>
<p><span style="color: rgb(0, 0, 0);"><strong><span data-contrast="auto">Operations & Visual Manager Schedule</span></strong><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559739":160,"335559740":259}"> </span></span></p>
<p><span style="color: rgb(0, 0, 0);"><span data-contrast="auto">The Operations & Visual Manager role is a full-time role with a 40-hour workweek (5 days) In an effort to build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to be available for opening, closing and weekend shifts.</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></span></p>
<p><span style="color: rgb(0, 0, 0);"><strong><span data-contrast="none">Diversity and Inclusion statement</span></strong><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></span></p>
<p><span style="color: rgb(0, 0, 0);"><span data-contrast="none">As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by statutory law. </span><span data-contrast="none">We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.</span></span></p>
<p><span style="color: rgb(0, 0, 0);"><strong><span data-contrast="none">Interview Process adjustments </span></strong><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></span></p>
<p><span style="color: rgb(0, 0, 0);"><span data-contrast="none">If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application or by emailing </span><span style="color: rgb(0, 0, 0);" data-contrast="none"><span data-ccp-charstyle="Hyperlink"><a href="mailto:[email protected]">[email protected]</a></span></span><span data-contrast="none">. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.</span> </span></p>
<p><span class="TextRun Highlight SCXW24080738 BCX0" lang="EN-US" style="color: rgb(255, 255, 255);" data-contrast="auto"><span class="NormalTextRun SCXW24080738 BCX0">#LI-JJ1</span></span></p>
<p class="p1"><span style="color: rgb(255, 255, 255);">#LI-4</span></p>
<p class="p1"><span style="color: rgb(255, 255, 255);">#li-onsite</span></p><div class="content-conclusion"><div class="c-scrollbar__hider" data-qa="slack_kit_scrollbar">
<div class="c-scrollbar__child">
<div class="c-virtual_list__scroll_container" data-qa="slack_kit_list">
<div id="1690839906.519949" class="c-virtual_list__item c-virtual_list__item--initial-activeitem" data-qa="virtual-list-item" data-item-key="1690839906.519949">
<div class="c-message_kit__background c-message_kit__background--hovered p-message_pane_message__message c-message_kit__message p-message_pane_message__message--last" data-qa="message_container" data-qa-unprocessed="false" data-qa-placeholder="false">
<div class="c-message_kit__hover c-message_kit__hover--hovered" data-qa-hover="true">
<div class="c-message_kit__actions c-message_kit__actions--default">
<div class="c-message_kit__gutter">
<div class="c-message_kit__gutter__right" data-qa="message_content">
<div class="c-message_kit__blocks c-message_kit__blocks--rich_text">
<div class="c-message__message_blocks c-message__message_blocks--rich_text" data-qa="message-text">
<div class="p-block_kit_renderer" data-qa="block-kit-renderer">
<div class="p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first">
<div class="p-rich_text_block">
<div class="p-rich_text_section">For CA residents, Job Applicant Privacy Policy <a class="c-link" href="https://cdn.shopify.com/s/files/1/2185/2813/files/CCPA_Workforce_Member_Privacy_Policy_-_Alo_Alo_INTL_IP_Inc._-_July_2025_-_CA_ONLY_1.pdf?v=1762796781" target="_blank" data-stringify-link="https://cdn.shopify.com/s/files/1/2185/2813/files/CCPA_Workforce_Member_Privacy_Policy_-_Alo_and_Bella_Canvas_-_June_2023_-_CA_ONLY.pdf?v=1687812344" data-sk="tooltip_parent">HERE</a>.</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
<div class="c-message_actions__container c-message__actions"> </div>
</div>
</div>
</div>
</div>
</div>
</div>
</div></div>
Related Roles
Operations Manager in Store - Champs-Elysées, Paris
ALO
Paris, Paris, FranceOperations Associate_Hyundai Mokdong_현대백화점 목동점
ALO
Seoul, Seoul, South KoreaOperations Associate_ 롯데백화점 본점
ALO
Seoul, Seoul, South KoreaSales & Service Manager - Los Cerritos Mall
ALO
Cerritos, California, United StatesSales Associate (Full-Time) - Via Roma, Florence
ALO
Florence, ItalyVisual Lead - Victorian Square Aspen
ALO
Aspen, CO