Finance Systems Product Manager / Senior Specialist (Bangkok Based, Relocation Provided) at Agoda

<div class="content-intro"><p></p> <p><strong>About Agoda</strong></p> <p>At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.&nbsp;&nbsp;</p> <p>&nbsp;</p> <p>Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.</p> <p>&nbsp;</p> <p>No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.</p></div><p></p> <h2 class="mt-6 mb-2 font-semibold text-2xl" data-streamdown="heading-2">The Opportunity</h2> <p><strong>This is not a customer‑facing Product role. <span style="text-decoration: underline;">This position sits within Agoda’s&nbsp;<span class="font-semibold" data-streamdown="strong">Tax team under the broader Finance organization</span></span>, focusing on&nbsp;<span class="font-semibold" data-streamdown="strong">internal finance and tax platforms</span>&nbsp;that enable compliance, automation, and scalable operations.</strong></p> <p>As a&nbsp;<span class="font-semibold" data-streamdown="strong">Finance Systems Product Manager / Senior Specialist (Tax Technology)</span>, you will play a critical role in the&nbsp;<span class="font-semibold" data-streamdown="strong">design, implementation, and ongoing operation of Agoda’s tax technology stack</span>, with a strong focus on&nbsp;<span class="font-semibold" data-streamdown="strong">indirect tax engines and compliance enablement</span>.</p> <p>Based in&nbsp;<span class="font-semibold" data-streamdown="strong">Bangkok</span>&nbsp;with&nbsp;<span class="font-semibold" data-streamdown="strong">Agoda Services Co. Ltd</span>, this role <strong>reports to the&nbsp;<span class="font-semibold" data-streamdown="strong">Tax Data &amp; Technology Associate Director</span>&nbsp;and is part of a Tax organization</strong> that is rapidly expanding to support the evolving global tax landscape for digital services. <strong>While the role applies product‑management principles (such as requirements definition, solution design, and lifecycle ownership), it is&nbsp;<span class="font-semibold" data-streamdown="strong">not part of Agoda’s core Product organization</span>.</strong> Instead, you will act as a&nbsp;<span class="font-semibold" data-streamdown="strong">hands‑on tax systems and solutions partner</span>, <strong>working closely with Finance, Accounting, Product, Engineering, Legal, and senior stakeholders, as well as sister brands and our US parent company.</strong></p> <p>This is a&nbsp;<span class="font-semibold" data-streamdown="strong">systems‑first, highly practical role</span>&nbsp;at the intersection of&nbsp;<span class="font-semibold" data-streamdown="strong">tax, data, and technology</span>. You will translate complex tax requirements into scalable system logic, contributing directly to Agoda’s compliance, automation, and risk‑mitigation agenda in a fast‑growing, platform‑driven environment.</p> <p>As Agoda continues to evolve, the scope of this role may expand. You will be expected to adapt, grow, and take on new responsibilities as the organization and regulatory landscape change.</p> <hr class="my-6 border-border" data-streamdown="horizontal-rule"> <h2 class="mt-6 mb-2 font-semibold text-2xl" data-streamdown="heading-2">Key Responsibilities</h2> <h3 class="mt-6 mb-2 font-semibold text-xl" data-streamdown="heading-3">Tax Systems Design &amp; Implementation</h3> <ul class="ml-4 list-outside list-disc whitespace-normal" data-streamdown="unordered-list"> <li class="py-1" data-streamdown="list-item">Contribute to the design, implementation, and continuous enhancement of tax and tax‑related systems, with a primary focus on&nbsp;<span class="font-semibold" data-streamdown="strong">indirect tax engines and tax services</span></li> <li class="py-1" data-streamdown="list-item">Partner with Finance, Accounting, Product, and Engineering teams to define, test, and embed tax requirements into core platforms</li> <li class="py-1" data-streamdown="list-item">Own and support&nbsp;<span class="font-semibold" data-streamdown="strong">ERP tax configuration and maintenance</span>, including tax codes and related setup</li> <li class="py-1" data-streamdown="list-item">Support the integration and optimization of&nbsp;<span class="font-semibold" data-streamdown="strong">external tax engines and tools</span>&nbsp;across ERP, billing, and payment systems</li> <li class="py-1" data-streamdown="list-item">Support tax technology initiatives end‑to‑end, from requirements gathering and solution design through UAT, go‑live, and transition to business‑as‑usual support</li> </ul> <h3 class="mt-6 mb-2 font-semibold text-xl" data-streamdown="heading-3">Indirect Tax Compliance Enablement</h3> <ul class="ml-4 list-outside list-disc whitespace-normal" data-streamdown="unordered-list"> <li class="py-1" data-streamdown="list-item">Ensure tax systems are correctly configured to support indirect tax compliance across multiple jurisdictions</li> <li class="py-1" data-streamdown="list-item">Embed system support for&nbsp;<span class="font-semibold" data-streamdown="strong">digital tax requirements</span>&nbsp;such as e‑invoicing, real‑time reporting, and jurisdiction‑specific mandates</li> <li class="py-1" data-streamdown="list-item">Support the Tax team during audits and inquiries by ensuring accurate system outputs, traceability, and audit readiness</li> </ul> <h3 class="mt-6 mb-2 font-semibold text-xl" data-streamdown="heading-3">Tax Data, Controls &amp; Governance</h3> <ul class="ml-4 list-outside list-disc whitespace-normal" data-streamdown="unordered-list"> <li class="py-1" data-streamdown="list-item">Support the definition and maintenance of&nbsp;<span class="font-semibold" data-streamdown="strong">tax‑relevant data models</span>, ensuring accuracy, consistency, and usability across systems</li> <li class="py-1" data-streamdown="list-item">Work with Tax, Finance, and Technology teams to design and test&nbsp;<span class="font-semibold" data-streamdown="strong">automated tax controls</span>&nbsp;embedded within systems and processes</li> <li class="py-1" data-streamdown="list-item">Document tax processes, system logic, and data flows to support governance, transparency, and control frameworks</li> </ul> <h3 class="mt-6 mb-2 font-semibold text-xl" data-streamdown="heading-3">Cross‑Functional Collaboration</h3> <ul class="ml-4 list-outside list-disc whitespace-normal" data-streamdown="unordered-list"> <li class="py-1" style="font-weight: bold;" data-streamdown="list-item"><span style="text-decoration: underline;"><strong>Act as a&nbsp;<span class="font-semibold" data-streamdown="strong">Tax Technology Subject Matter Expert (SME)</span>&nbsp;within the Finance function</strong></span></li> <li class="py-1" data-streamdown="list-item">Translate tax requirements into clear, structured functional specifications and system logic that technology teams can build against</li> <li class="py-1" data-streamdown="list-item">Liaise with external vendors and implementation partners during system upgrades, integrations, and enhancements</li> </ul> <h3 class="mt-6 mb-2 font-semibold text-xl" data-streamdown="heading-3">Continuous Improvement &amp; Change</h3> <ul class="ml-4 list-outside list-disc whitespace-normal" data-streamdown="unordered-list"> <li class="py-1" data-streamdown="list-item">Identify opportunities to&nbsp;<span class="font-semibold" data-streamdown="strong">standardize, automate, and simplify</span>&nbsp;tax processes through improved system design and usage</li> <li class="py-1" data-streamdown="list-item">Stay informed on indirect tax regulatory developments and assess their impact on existing tax technology solutions</li> <li class="py-1" data-streamdown="list-item">Contribute to the evolution of the&nbsp;<span class="font-semibold" data-streamdown="strong">Tax Data &amp; Technology roadmap</span>, supporting a scalable, compliance‑first tax ecosystem</li> </ul> <p></p> <p></p> <h2 class="mt-6 mb-2 font-semibold text-2xl" data-streamdown="heading-2">Qualifications &amp; Skills</h2> <ul class="ml-4 list-outside list-disc whitespace-normal" data-streamdown="unordered-list"> <li class="py-1" data-streamdown="list-item"><span class="font-semibold" data-streamdown="strong">6+ years of experience</span>&nbsp;in tax technology, tax systems, or tax transformation projects within a multinational or digital business</li> <li class="py-1" data-streamdown="list-item">Degree in&nbsp;<span class="font-semibold" data-streamdown="strong">Accounting, Tax, Finance, Information Systems, Computer Science</span>, or a related field; professional tax or accounting qualification is a plus</li> <li class="py-1" data-streamdown="list-item">Proven experience translating&nbsp;<span class="font-semibold" data-streamdown="strong">indirect tax requirements</span>&nbsp;into system logic, tax determination rules, and configurations</li> <li class="py-1" data-streamdown="list-item">Hands‑on experience with&nbsp;<span class="font-semibold" data-streamdown="strong">ERP systems and indirect tax engines</span>, including configuration, testing, and issue resolution</li> <li class="py-1" data-streamdown="list-item">Familiarity with automation and data analytics tools (e.g.&nbsp;<span class="font-semibold" data-streamdown="strong">Alteryx, Power BI</span>, or similar)</li> <li class="py-1" data-streamdown="list-item">Strong ability to analyze&nbsp;<span class="font-semibold" data-streamdown="strong">end‑to‑end transaction flows</span>, identifying tax determination gaps, data quality issues, and system limitations</li> <li class="py-1" data-streamdown="list-item">Comfortable working cross‑functionally with Finance, Accounting, Product, Engineering, and Tax teams</li> <li class="py-1" data-streamdown="list-item">Clear, structured communicator with strong documentation skills, able to explain system logic and tax behavior to non‑technical stakeholders</li> <li class="py-1" data-streamdown="list-item">Experience working in&nbsp;<span class="font-semibold" data-streamdown="strong">agile or iterative delivery environments</span>&nbsp;is a plus</li> <li class="py-1" data-streamdown="list-item">Able to operate effectively in a&nbsp;<span class="font-semibold" data-streamdown="strong">fast‑changing environment</span>, with the flexibility to grow as the role evolves</li> </ul> <p>#Thailand #Singapore #Malaysia #Philippines #India #UK #Ireland #Netherlands #Germany #Australia #NewZealand #USA #Canada #TaxTechnology #TaxSystems #IndirectTax #VAT #GST #ERP #FinanceTechnology #TaxCompliance #DigitalTax #TaxData</p> <p></p><div class="content-conclusion"><p>&nbsp;</p> <h4>&nbsp;</h4> <h4><span class="font-semibold" data-streamdown="strong">Please review our Hiring Process Guidelines before your interview — click <a href="https://careersatagoda.com/interview/"><span style="text-decoration: underline;">here</span> </a>to learn how interviewing at Agoda works.</span></h4> <p>&nbsp;</p> <p>&nbsp;</p> <h3><strong>Discover more about working at Agoda</strong></h3> <ul> <li>Agoda Careers&nbsp;<a href="https://careersatagoda.com/">https://careersatagoda.com</a></li> <li>Facebook&nbsp;<a href="https://www.facebook.com/agodacareers/">https://www.facebook.com/agodacareers/</a></li> <li>LinkedIn&nbsp;<a href="https://www.linkedin.com/company/agoda">https://www.linkedin.com/company/agoda</a></li> <li>YouTube&nbsp;<a href="https://www.youtube.com/agodalife">https://www.youtube.com/agodalife</a></li> </ul> <p>&nbsp;</p> <p><strong>Equal Opportunity Employer&nbsp;</strong></p> <p>At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.</p> <p>We&nbsp;will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our <a href="https://careersatagoda.com/privacy-statement" target="_blank">privacy policy</a>.</p> <p><strong>Disclaimer</strong></p> <p>We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.</p></div>