Quality Automation Engineer III at ZoomInfo Technologies LLC

<div class="content-intro"><p>ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You’ll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won’t just contribute. You’ll make things happen–fast.</p></div><h2><span style="font-size: 10pt;"><strong>&nbsp;Job Summary</strong></span></h2> <h2><span style="font-size: 10pt;">We are seeking a highly motivated QA Automation Engineer to design, develop, and maintain automated testing frameworks while ensuring the quality of SaaS and eCommerce applications.</span></h2> <p><span style="font-size: 10pt;">The role requires strong expertise in Salesforce and SAP systems, hands-on experience with automation tools, and a solid understanding of end-to-end business workflows. The ideal candidate is proactive, detail-oriented, and collaborative, with a focus on continuous improvement in an Agile environment.</span></p> <p><span style="font-size: 10pt;"><strong>What You'll do:<br></strong></span></p> <h3><span style="font-size: 10pt;"><strong>Automation &amp; Test Execution</strong></span></h3> <ul> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Develop and maintain automated test scripts using Selenium, Playwright, or APEX.</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Design scalable automation frameworks for Salesforce and SAP integrations.</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Create and execute test cases including functional, regression, sanity, smoke, and exploratory testing.</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Identify automation opportunities to improve efficiency and reduce manual effort.</span></li> </ul> <h3><span style="font-size: 10pt;"><strong>E-Commerce &amp; Integration Testing</strong></span></h3> <ul> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Perform end-to-end testing across Salesforce (Sales, Service, Commerce Cloud) and SAP (FICO, BRIM, MM, GRC).</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Validate eCommerce workflows: product catalog, search, cart, checkout, pricing, promotions, and order management.</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Test integrations between Salesforce, SAP, and external systems (e.g., payment gateways).</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Ensure accurate data flow and business process validation across systems.</span></li> </ul> <h3><span style="font-size: 10pt;"><strong>API, Performance &amp; CI/CD</strong></span></h3> <ul> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Design and maintain API test automation for REST services using Postman/SOAP UI.</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Execute performance testing using JMeter or LoadRunner.</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Integrate automated test suites into CI/CD pipelines (Jenkins, GitLab CI/CD).</span></li> </ul> <h3><span style="font-size: 10pt;"><strong>Defect Management &amp; Quality Assurance</strong></span></h3> <ul> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Identify, log, track, and retest defects to ensure timely resolution.</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Perform production smoke testing post-deployment to ensure system stability.</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Maintain test suites (Smoke, Sanity, Regression) for optimal coverage.</span></li> </ul> <h3><span style="font-size: 10pt;"><strong>Agile Collaboration &amp; Test Management</strong></span></h3> <ul> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Participate in Agile ceremonies (Sprint Planning, Stand-ups, Grooming).</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Collaborate with developers, product owners, and stakeholders for requirement clarity and testability.</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Maintain test data, ensure environment readiness, and keep Jira updated with accurate statuses and comments.</span></li> </ul> <h3><span style="font-size: 10pt;"><strong>Continuous Improvement &amp; Mentorship</strong></span></h3> <ul> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Continuously improve testing processes, tools, and frameworks.</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Maintain clear documentation of test strategies and execution.</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Mentor team members and promote automation best practices.</span></li> </ul> <h3><span style="font-size: 10pt;"><strong>Technical Skills</strong></span></h3> <ul> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Strong programming skills in Java or Python.</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Proficiency in JavaScript/TypeScript.</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Experience with Selenium, Playwright (preferred), and APEX.</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Expertise in API testing and performance testing tools.</span></li> </ul> <h3><span style="font-size: 10pt;"><strong>Integration &amp; Tools</strong></span></h3> <ul> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Strong understanding of SaaS applications and end-to-end integration testing.</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Experience with CI/CD tools (Jenkins, GitLab CI/CD) and version control (Git).</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Experience with Jira or similar tools.</span></li> </ul> <p><span style="font-size: 10pt;"><strong>&nbsp; &nbsp;</strong></span></p> <p><span style="font-size: 10pt;"><strong>What you bring:</strong></span></p> <p><span style="font-size: 10pt;">Experience: Proven experience as a Test Automation Engineer or similar role with</span><br><span style="font-size: 10pt;">hands-on experience in automated testing of Salesforce / SAP systems.</span></p> <p><span style="font-size: 10pt;"><strong>Technical Skills:</strong></span></p> <ul> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Proficiency in modern web technologies (JavaScript/TypeScript).</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Strong programming skills in Java/ Python</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Hands-on experience with testing tools like Selenium, Playwright, APEX</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Good to have experience in Playwright.</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Expertise in API testing tools (Postman, SOAP UI) and performance testing&nbsp;(JMeter, LoadRunner).</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Integration Testing: Familiarity with SaaS applications and full-stack integration&nbsp;testing.</span></li> </ul> <p><span style="font-size: 10pt;"><strong>Tools &amp; Platforms:</strong></span></p> <ul> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Experience with CI/CD tools (Jenkins, GitLab CI/CD, CircleCI).</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Knowledge of version control systems like Git</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Preferred Qualifications:</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Familiarity with Agile/Scrum methodologies.</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Experience working in B2B SAAS Company.</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Expertise in security testing methodologies.</span></li> </ul> <p>&nbsp;</p> <p><span style="font-size: 10pt;">#LI-VG1</span></p> <p><span style="font-size: 10pt;">#LI-Hybrid</span></p><div class="content-conclusion"><p><strong>About us:</strong>&nbsp;</p> <p>ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller.</p> <p>ZoomInfo is committed to protecting your privacy when you apply for jobs with us. Please review our Job Applicant <a href="https://drive.google.com/file/d/1yiG-k0YX_sW10PiJk_xliDc3W-veJCrK/view?usp=drive_link">Privacy Notice</a> for more details on how we handle your personal information.</p> <p>ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available <a href="https://www.zoominfo.com/legal/nyc-local-law-144-notice">here</a>.</p> <p>ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements.</p> <p>For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ZoomInfo does not administer lie detector tests to applicants in any location.</p></div>