Sr Technical Producer at Hasbro

<div class="content-intro"><p>We&nbsp;take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination&nbsp;and drive&nbsp;to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.</p></div><p><span style="font-size: 12.0pt;">At Wizards of the Coast, we connect people around the world through play and imagination. From our genre-defining games like Magic: The Gathering® and Dungeons &amp; Dragons® to our growing multiverse, we continue to innovate and build new ways to foster friendship and connection. That's where you come in!</span></p> <p style="margin: 0.0in 0.0in 6.0pt; font-size: 12.0pt; font-family: Calibri, sans-serif;">We have an exciting <strong>Senior Technical Producer</strong> position open within the Magic: The Gathering Arena production team. In this role, you will handle a developer squad responsible for building the internal systems that keep Arena operating without issues. The ideal candidate brings years of experience working with technical teams and meeting feature and service update schedules defined by the organization and the team.</p> <p style="margin: 0.0in 0.0in 6.0pt; font-size: 12.0pt; font-family: Calibri, sans-serif;">&nbsp;</p> <h2 style="margin: 2.0pt 0.0in 6.0pt; font-size: 13.0pt; font-family: Calibri, sans-serif; color: #365f91; font-weight: normal;">What You'll Do</h2> <ul style="margin-top: 0.0in; margin-bottom: 0.0in;" type="disc"> <li style="margin-top: 0.0in; margin-right: 0.0in; margin-bottom: 6.0pt; font-size: 12.0pt; font-family: Calibri, sans-serif;">Work within an Agile framework and advocate for its guidelines.</li> <li style="margin-top: 0.0in; margin-right: 0.0in; margin-bottom: 6.0pt; font-size: 12.0pt; font-family: Calibri, sans-serif;">Communicate through roadmaps, reports, and documentation, outlining 2-3 year plans for upper management, and keeping your team informed of what's next.</li> <li style="margin-top: 0.0in; margin-right: 0.0in; margin-bottom: 6.0pt; font-size: 12.0pt; font-family: Calibri, sans-serif;">Own Agile ceremonies, confidently remove team obstacles, acquire necessary resources, and push back appropriately when required.</li> <li style="margin-top: 0.0in; margin-right: 0.0in; margin-bottom: 6.0pt; font-size: 12.0pt; font-family: Calibri, sans-serif;">Mentor mid- and associate-level production staff, sharing knowledge and teaching methodologies.</li> <li style="margin-top: 0.0in; margin-right: 0.0in; margin-bottom: 6.0pt; font-size: 12.0pt; font-family: Calibri, sans-serif;">Maintain relationships with internal and external partners, reviewing and commenting on technical whitepapers and contracts.</li> <li style="margin-top: 0.0in; margin-right: 0.0in; margin-bottom: 6.0pt; font-size: 12.0pt; font-family: Calibri, sans-serif;">Raise red flags at the right time and involve the right resources to effect immediate, proactive change.</li> <li style="margin-top: 0.0in; margin-right: 0.0in; margin-bottom: 6.0pt; font-size: 12.0pt; font-family: Calibri, sans-serif;">Conduct RCAs as needed and coordinate a weekly sync with all live service-associated engineers on Arena.</li> <li style="margin-top: 0.0in; margin-right: 0.0in; margin-bottom: 6.0pt; font-size: 12.0pt; font-family: Calibri, sans-serif;">Lead direct reports across production fields.</li> </ul> <p style="margin-top: 0.0in; margin-right: 0.0in; margin-bottom: 6.0pt; font-size: 12.0pt; font-family: Calibri, sans-serif;">&nbsp;</p> <h2 style="margin: 2.0pt 0.0in 6.0pt; font-size: 13.0pt; font-family: Calibri, sans-serif; color: #365f91; font-weight: normal;">What You'll Bring</h2> <p style="margin: 0.0in 0.0in 6.0pt; font-size: 12.0pt; font-family: Calibri, sans-serif;">The successful candidate will have a strong mix of technical experience and live service delivery in the gaming space. Arena's updates span multiple platforms and locales, and this team is crucial to keeping everything running efficiently.</p> <ul style="margin-top: 0.0in; margin-bottom: 0.0in;" type="disc"> <li style="margin-top: 0.0in; margin-right: 0.0in; margin-bottom: 6.0pt; font-size: 12.0pt; font-family: Calibri, sans-serif;">A career grounded in a technical background, whether as an engineer, through personal projects, or on teams primarily composed of software engineers.</li> <li style="margin-top: 0.0in; margin-right: 0.0in; margin-bottom: 6.0pt; font-size: 12.0pt; font-family: Calibri, sans-serif;">Ability to articulate Agile methodologies, what changes you've implemented, and why.</li> <li style="margin-top: 0.0in; margin-right: 0.0in; margin-bottom: 6.0pt; font-size: 12.0pt; font-family: Calibri, sans-serif;">Skill in analyzing work, balancing competing priorities to protect the team's focus.</li> <li style="margin-top: 0.0in; margin-right: 0.0in; margin-bottom: 6.0pt; font-size: 12.0pt; font-family: Calibri, sans-serif;">Capability to lead your squad's initiatives from start to finish with minimal input from management.</li> <li style="margin-top: 0.0in; margin-right: 0.0in; margin-bottom: 6.0pt; font-size: 12.0pt; font-family: Calibri, sans-serif;">Outstanding communication skills and a servant-leader approach.</li> <li style="margin-top: 0.0in; margin-right: 0.0in; margin-bottom: 6.0pt; font-size: 12.0pt; font-family: Calibri, sans-serif;">Passion for continuous improvement, with the ability to identify and implement necessary changes.</li> <li style="margin-top: 0.0in; margin-right: 0.0in; margin-bottom: 6.0pt; font-size: 12.0pt; font-family: Calibri, sans-serif;">Experience with enterprise project management tools (Jira, Rally, Basecamp, Trello, Project, Smartsheet, Asana, etc.).</li> <li style="margin-top: 0.0in; margin-right: 0.0in; margin-bottom: 6.0pt; font-size: 12.0pt; font-family: Calibri, sans-serif;">Clear written and verbal communication skills, translating complex plans into high-level summaries for non-technical audiences.</li> <li style="margin-top: 0.0in; margin-right: 0.0in; margin-bottom: 6.0pt; font-size: 12.0pt; font-family: Calibri, sans-serif;">Experience managing a team of junior producers. Demonstrate mentorship to reports and peers.</li> </ul> <p style="margin-top: 0.0in; margin-right: 0.0in; margin-bottom: 6.0pt; font-size: 12.0pt; font-family: Calibri, sans-serif;">&nbsp;</p> <h2 style="margin: 2.0pt 0.0in 6.0pt; font-size: 13.0pt; font-family: Calibri, sans-serif; color: #365f91; font-weight: normal;">Nice to Have</h2> <ul style="margin-top: 0.0in; margin-bottom: 0.0in;" type="disc"> <li style="margin-top: 0.0in; margin-right: 0.0in; margin-bottom: 6.0pt; font-size: 12.0pt; font-family: Calibri, sans-serif;">Scrum, PO, or SAFe (SP/SHWA/SSM) certification.</li> <li style="margin-top: 0.0in; margin-right: 0.0in; margin-bottom: 6.0pt; font-size: 12.0pt; font-family: Calibri, sans-serif;">Previous experience in engineering, scripting, automation, and/or technical writing.</li> <li style="margin-top: 0.0in; margin-right: 0.0in; margin-bottom: 6.0pt; font-size: 12.0pt; font-family: Calibri, sans-serif;">Familiarity with Cloud Architecture (Azure, AWS, GCP), Containerization/Orchestration (Docker, Kubernetes), Telemetry stacks (Grafana, Datadog), Build systems (Python, Jenkins), and Alerting systems (Opsgenie, Xmatters).</li> <li style="margin-top: 0.0in; margin-right: 0.0in; margin-bottom: 6.0pt; font-size: 12.0pt; font-family: Calibri, sans-serif;">Comfort working with cross-functional teams, including engineering, operations, marketing, and external vendors.</li> <li style="margin-top: 0.0in; margin-right: 0.0in; margin-bottom: 6.0pt; font-size: 12.0pt; font-family: Calibri, sans-serif;">A passion for Magic: The Gathering and familiarity with its community; knowledge of Arena as a product is a plus.</li> <li style="margin-top: 0.0in; margin-right: 0.0in; margin-bottom: 6.0pt; font-size: 12.0pt; font-family: Calibri, sans-serif;">Example of managing at least one direct report to promotion.</li> </ul> <p style="margin-top: 0.0in; margin-right: 0.0in; margin-bottom: 6.0pt; font-size: 12.0pt; font-family: Calibri, sans-serif;">&nbsp;</p> <p style="margin-bottom: 11.0px;"><span style="font-size: 11.0pt;"><strong><span style="font-size: 12.0pt;">We are an Equal Opportunity Employer</span></strong></span></p> <p style="margin-bottom: 11.0px; margin-left: -1.0px; margin-right: -1.0px;"><span style="font-size: 11.0pt;"><span style="font-size: 12.0pt;">Wizards of the Coast is committed to equality of opportunity in all aspects of employment. We are committed to making all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, or any other legally protected status.</span></span></p> <p style="margin-bottom: 11.0px; margin-left: -1.0px; margin-right: -1.0px;"><span style="font-size: 11.0pt;"><span style="font-size: 12.0pt;">We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you have a disability and require assistance in this application process and need to request an accommodation, please contact your recruiter or coordinator.</span></span></p> <p>&nbsp;</p> <p>#Wizards</p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p><span style="font-size: 16px;" data-teams="true">The pay transparency range for this role is listed below. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package.</span></p></div><div class="title">Pay Range</div><div class="pay-range"><span>$126,600</span><span class="divider">&mdash;</span><span>$230,500 USD</span></div></div></div><div class="content-conclusion"><p><span style="font-size: 12pt;">Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include:</span></p> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Health &amp; Wellness</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Time Off to Recharge</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Financial Well-being</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Life &amp; Family Support</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Volunteer and Community Initiatives</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Learning &amp; Development&nbsp;</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Exclusive Perks</span></li> </ul> <p>&nbsp;</p> <p>&nbsp;</p> <p><span style="font-size: 12pt;">Please review our&nbsp;<a href="https://docs.hasbro.com/en-us/legal/privacy">Applicant Privacy Notice</a> to learn how we collect, use, and protect your personal information in connection with the application process.</span></p></div>