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Senior UX Designer at Workato

New York, New York; Palo Alto, CaliforniaFull-timeProduct & EngineeringPosted 11 days ago

About the Role

<div class="content-intro"><h1><span style="font-family: helvetica, arial, sans-serif;"><strong>About Workato</strong></span></h1> <p>Workato delivers enterprise infrastructure for the agentic era, redefining iPaaS and helping enterprises unify data, applications, processes, and AI into a single, governed platform. A leader in Enterprise MCP and trusted by 50% of the Fortune 500, Workato’s cloud-native architecture connects every application, data source, and process to power real-time orchestration at scale. With enterprise-grade security and continuous innovation at its core, Workato provides the trusted foundation for organizations to automate with confidence and operationalize AI across the business. To learn more, visit <span><a href="http://www.workato.com" target="_blank">www.workato.com</a></span></p> <h1><strong>Why join us?</strong></h1> <p><span style="font-weight: 400;">Ultimately, Workato believes in fostering a </span><strong>flexible, trust-oriented culture that empowers everyone to take full ownership of their roles</strong><span style="font-weight: 400;">. We are driven by </span><strong>innovation </strong><span style="font-weight: 400;">and looking for</span><strong> team players </strong><span style="font-weight: 400;">who want to actively build our company.&nbsp;</span></p> <p><span style="font-weight: 400;">But, we also believe in </span><strong>balancing productivity with self-care</strong><span style="font-weight: 400;">. That’s why we offer all of our employees a vibrant and dynamic work environment </span><a href="http://www.workato.com/careers"><span style="font-weight: 400;">along with a multitude of benefits</span></a><span style="font-weight: 400;"> they can enjoy inside and outside of their work lives.&nbsp;</span></p> <p><span style="font-weight: 400;">If this sounds right up your alley, please submit an application. We look forward to getting to know you!</span></p> <p><span style="font-weight: 400;">Also, feel free to check out why:</span></p> <ul> <li style="font-weight: 400;"> <p><a href="https://www.businessinsider.com/47-enterprise-startups-to-bet-your-career-on-in-2020-2019-12"><span style="font-weight: 400;">Business Insider</span></a><span style="font-weight: 400;"> named us an “enterprise startup to bet your career on”</span></p> </li> <li style="font-weight: 400;"> <p><a href="https://www.forbes.com/cloud100/#a57477b5f941"><span style="font-weight: 400;">Forbes’ Cloud 100</span></a><span style="font-weight: 400;"> recognized us as one of the top 100 private cloud companies in the world</span></p> </li> <li style="font-weight: 400;"> <p><a href="https://www2.deloitte.com/us/en/pages/technology-media-and-telecommunications/articles/fast500-winners.html"><span style="font-weight: 400;">Deloitte Tech Fast 500</span></a><span style="font-weight: 400;"> ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America</span></p> </li> <li> <p><a href="https://qz.com/work/2053446/the-best-companies-for-working-from-home/"><span style="font-weight: 400;">Quartz</span></a><span style="font-weight: 400;"> ranked us the #1 best company for remote workers</span></p> </li> </ul></div><h1><strong>Responsibilities</strong></h1> <p>We're looking for a <strong>Sr. UX Designer</strong> to join our Product Design team and help shape how users interact with Workato's platform across multiple product areas.</p> <p>Workato sits at the intersection of powerful automation capabilities and approachable design. You'll work on features spanning builder experiences, platform capabilities, data orchestration, and API management—areas where users are solving real business problems through automation, orchestration, and AI. Your job is to translate that technical depth into clarity, helping both technical and non-technical users build sophisticated automations with confidence.</p> <p>You'll partner with product managers, engineers, researchers, and other designers to define the vision for product areas – not just executing on specs, but shaping what gets built and why. We're looking for someone who brings strong opinions loosely held, navigates ambiguity with confidence, and consistently raises the bar for craft and usability.</p> <p>This is a role for someone who's done this before. You know how to drive a project from early exploration through launch, how to push back on requirements that don't serve users, and how to make hard tradeoffs when timelines get tight.</p> <p><span style="font-weight: 400;">In this role, y</span><span style="font-weight: 400;">ou will also be responsible for:</span></p> <ul> <li> <p>Leading design end-to-end for complex features – from early problem framing through detailed specs, implementation support, and iteration post-launch</p> </li> <li> <p>Working across product areas, partnering with product and engineering to identify opportunities and shape solutions</p> </li> <li> <p>Designing intuitive interfaces for technically complex workflows, turning powerful capabilities into experiences that feel effortless</p> </li> <li> <p>Navigating ambiguity confidently and make progress when requirements are undefined, ask the right questions, and know when to push for clarity versus to move forward</p> </li> <li> <p>Partnering with researchers to frame the right questions, understand user needs, and validate design decisions with appropriate rigor</p> </li> <li> <p>Working with other designers to give and receive feedback, contributing to a culture of craft and continuous improvement, and raising standards for execution</p> </li> <li> <p>Incorporating AI-assisted capabilities into your features thoughtfully, helping users leverage AI where it adds value, in both invisible and visible ways</p> </li> </ul> <h1><strong>Requirements</strong></h1> <h3><strong>Qualifications / Experience / Technical Skills</strong></h3> <ul> <li> <p><strong>5+ years of experience</strong> designing digital products, with significant time spent in enterprise SaaS, developer tools, or technically complex domains</p> </li> <li> <p>A portfolio that demonstrates ownership of complex problems end-to-end. Bonus points for work involving workflows, data pipelines, integrations, or technical configuration interfaces</p> </li> <li> <p><strong>Deep technical fluency: </strong>You're comfortable working on features that involve concepts like data transformations, API configurations, schema mapping, and automation logic. You understand how systems connect and can go deep with engineers on implementation tradeoffs</p> </li> <li> <p>A track record of driving projects with autonomy – defining the approach, managing complexity, and delivering quality work without close oversight</p> </li> <li> <p>Proficiency in Figma for design and prototyping. Experience with tools like Framer, Cursor, or code-based prototyping is a plus</p> </li> <li> <p>Familiarity with design systems and how to contribute to and extend them thoughtfully</p> </li> </ul> <h3><strong>Soft Skills / Personal Characteristics</strong></h3> <ul> <li> <p><strong>Exceptional interaction design instincts:</strong> You think in systems, flows, states, and edge cases, and you anticipate problems before they surface</p> </li> <li> <p><strong>Strong communication skills</strong>: You articulate your rationale clearly, give and receive feedback constructively, and influence decisions across functions</p> </li> <li> <p>Experience working through ambiguity and competing priorities. You know when to push back and when to adapt</p> </li> </ul> <p>For candidates based in California, the expected salary range for this role is $150,000–$200,000. Actual compensation will be determined based on experience, skills, and other job-related factors.</p> <p><strong>(REQ ID: 2592)</strong></p>