Professional Services Engineer, Actimize at NICE

<div class="content-intro"><p>At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.</p></div><p></p> <div> <h2>So, what's the role all about?</h2> <div class="paragraph-in-scc-markdown-text ___1ngh792 ftgm304 f1iaxwol">As a Professional Services Engineer, you will join a dynamic, customer-facing team responsible for implementing and delivering NICE Actimize Financial Crime Prevention solutions for leading global financial institutions. You will play a critical role in configuring, customizing, deploying, and supporting Actimize solutions across Anti-Money Laundering (AML), Payments Fraud, and Trading Compliance domains.</div> <div class="paragraph-in-scc-markdown-text ___1ngh792 ftgm304 f1iaxwol">In this role, you will work closely with customers, business analysts, solution architects, and implementation teams to understand business requirements and deliver intelligent, scalable, and innovative solutions. You will gain exposure to complex regulatory compliance challenges while working with the market leader in Financial Crime and Compliance technology.</div> <h2>How will you make an impact?</h2> <h3>Solution Development &amp; Implementation</h3> <ul> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Develop, configure, and customize product features according to solution designs and enterprise software standards.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Implement and configure NICE Actimize applications for customer-specific requirements.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Setup new environments and deploy solutions across development, testing, and production environments.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Independently develop and deliver enterprise-grade software features and functionalities.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Participate in solution design discussions and technical implementation planning.</li> </ul> <h3>Customer Support &amp; Delivery</h3> <ul> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Support customers by troubleshooting and resolving functional and technical issues.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Work directly with customer stakeholders to understand business requirements and translate them into effective technical solutions.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Collaborate with R&amp;D, Professional Services, Customer Support, and other internal teams to ensure successful delivery outcomes.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Participate in customer deployments and occasionally support customer engagements across different time zones.</li> </ul> <h3>Engineering Excellence &amp; Innovation</h3> <ul> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Develop utilities, tools, and automation solutions that improve delivery efficiency and operational scalability.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Collaborate with cross-functional teams within Agile and Waterfall delivery methodologies.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Identify opportunities to improve processes, tools, and implementation practices.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Maintain high-quality standards while working in a fast-paced and dynamic environment.</li> </ul> <h2>Have you got what it takes?</h2> <h3>Required Qualifications</h3> <ul> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">BE/B.Tech or equivalent degree with relevant practical experience.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">4 to 6 years of experience in software implementation, customization, or enterprise application development.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Strong hands-on experience with SQL and PostgreSQL databases.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Experience handling large-scale data volumes and complex database environments.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Experience working with Oracle, MS SQL Server, or PostgreSQL.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Strong troubleshooting, debugging, and problem-solving skills.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Experience working in global and matrix-based environments.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Exposure to Unix/Linux environments and command-line operations.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Excellent verbal and written communication skills.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Strong analytical ability with a self-learning mindset.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Ability to work independently and deliver complex assignments with minimal supervision.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Experience developing secure, scalable, multi-user enterprise software applications.</li> </ul> <h3>Preferred Qualifications</h3> <ul> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Knowledge of Kubernetes, Docker, Pods, and DevOps practices.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Exposure to cloud technologies such as AWS, Azure, or GCP.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Previous experience in Professional Services, implementation, or customer-facing technical roles.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Experience or knowledge of NICE Actimize platform development.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Familiarity with enterprise application deployment and environment setup.</li> </ul> <h2>What makes you stand out?</h2> <ul> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Excellent attention to detail and task management skills.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Proven ability to operate successfully in complex delivery environments.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Strong collaboration skills with technical and business stakeholders.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Passion for learning new technologies and solving complex customer challenges.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Ability to thrive in dynamic, fast-paced, and customer-focused environments.</li> </ul> <h2></h2> <p><strong>What’s in it for you?</strong></p> <p>Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!</p> <p><strong>Enjoy NiCE-FLEX!</strong></p> <p>At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.</p> <p><strong>Requisition Details</strong></p> <ul> <li><strong>Requisition ID:</strong> 11766</li> <li><strong>Reporting into:</strong> Tech Manager, Actimize</li> <li><strong>Role Type:</strong> Individual Contributor</li> </ul> <h2></h2> <div class="paragraph-in-scc-markdown-text ___1ngh792 ftgm304 f1iaxwol">&nbsp;</div> </div><div class="content-conclusion"><p><em><strong>About NiCE </strong></em></p> <p><em>NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. </em></p> <p><em>Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. </em></p> <p><em>NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.</em></p> <p>&nbsp;</p></div>