Senior Quality Assurance Analyst at Verra Mobility

<div class="content-intro"><h2 class="iCIMS_InfoMsg iCIMS_InfoField_Job">&nbsp;</h2> <div class="iCIMS_InfoMsg iCIMS_InfoMsg_Job"> <div class="iCIMS_Expandable_Container"> <div class="iCIMS_Expandable_Text"> <p style="margin: 0px;">&nbsp;</p> </div> </div> </div></div><p>Position Overview:</p> <p>We’re looking for a Senior <strong>QA Automation Analyst </strong>who is passionate about building reliable software through <strong>automation-first testing</strong>. In this role, you’ll design, create, manage, execute, and automate test suites across web and mobile applications, partnering closely with product, design, and engineering. You’ll leverage Playwright and modern CI/CD practices in Azure DevOps/GitHub, with deployments and environments spanning <strong>AWS and Azure</strong>. We are initiating <strong>AI-assisted test automation</strong> on the team so experience in AI tools is a plus.&nbsp; You’ll be part of a fast-paced, collaborative team driven by a startup mindset and focused on delivering innovative solutions.</p> <p><strong>What You’ll Do</strong></p> <ul> <li><strong>Design, build, and maintain</strong> automated test suites for web and mobile using <strong>Playwright</strong> (or alternatives like: Cypress or Puppeteer) and <strong>Appium</strong> (mobile), emphasizing reliability, maintainability, and speed.</li> <li><strong>Create comprehensive test strategies</strong> (functional, regression, integration, end-to-end, cross-browser/device, accessibility, performance).</li> <li><strong>Shift-left testing:</strong> Collaborate with developers on unit &amp; API test strategies; participate in story grooming, acceptance criteria refinement, and testability reviews.</li> <li><strong>Build CI/CD quality gates</strong> in <strong>Azure DevOps</strong> and/or <strong>GitHub Actions</strong>; integrate test results, flaky-test detection, and quality metrics dashboards.</li> <li><strong>Manage test environments</strong> and data across <strong>AWS &amp; Azure</strong>, including test fixtures, mocking, and service virtualization.</li> <li><strong>Execute and triage</strong> automated and exploratory tests; isolate defects with clear repro steps, logs, video, and screenshots.</li> <li><strong>Continuously improve UX quality:</strong> Validate usability, accessibility (WCAG), responsiveness, and visual consistency; partner with design for testable UI patterns.</li> <li><strong>Contribute to standards:</strong> Coding style, page object models, fixtures, test data strategies, reliability practices, and documentation.</li> <li><strong>Leverage modern tooling</strong> (e.g., BrowserStack/Sauce Labs) for cross-device coverage; use <strong>AI-assisted tools</strong> for generating test cases, locators, and flakiness analysis where appropriate.</li> <li><strong>Metrics &amp; reporting:</strong> Track and communicate coverage, defect leakage, mean time to detect/resolve (MTTD/MTTR), flaky-test rate, and release readiness.</li> </ul> <p><strong>Must-Have Qualifications</strong></p> <ul> <li><strong>4 + years</strong> of QA/Quality Engineering experience focused on <strong>test automation</strong>.</li> <li>Strong hands-on experience with <strong>Playwright</strong> (TypeScript/JavaScript preferred) for web UI, API, and component testing.</li> <li>Solid experience with <strong>Azure DevOps</strong> (pipelines, test plans) and/or <strong>GitHub</strong> (Actions, pull request checks), including integrating automated tests into CI/CD.</li> <li>Practical knowledge of <strong>cloud environments</strong>: provisioning test environments, secrets management, and pipelines in <strong>AWS</strong> and <strong>Azure</strong>.</li> <li>Experience automating tests for <strong>mobile apps</strong> (at least one: Appium, Detox, Espresso, or XCTest).</li> <li>Proficiency with <strong>API testing</strong> (e.g., Playwright API, Postman/Newman, REST/GraphQL) and <strong>contract testing</strong> (e.g., Pact).</li> <li>Familiarity with <strong>cross-browser/device testing</strong> using BrowserStack or Sauce Labs.</li> <li>Strong debugging skills: network tab, HARs, logs, tracing, screenshots/videos, and root-cause analysis.</li> <li>Attention to <strong>UX</strong>: usability, visual consistency, and responsive behavior.</li> <li>Experience with agile practices (Scrum/Kanban), story refinement, acceptance criteria, and defect lifecycle.</li> </ul> <p><strong>Nice-to-Have / Preferred</strong></p> <ul> <li><strong>AI-assisted testing</strong> exposure (e.g., AI-generated test cases, locator resilience, self-healing tests, or ML-based flakiness detection).</li> <li>Performance testing (e.g., <strong>k6</strong>, <strong>Lighthouse</strong>, <strong>WebPageTest</strong>) and basic security testing familiarity (OWASP Top 10 awareness).</li> <li>Component-level testing (e.g., <strong>Playwright component testing</strong>, <strong>React Testing Library</strong>).</li> <li>Experience with observability/telemetry (<strong>CloudWatch, Application Insights</strong>), using logs/metrics/traces to drive quality.</li> <li>Basic scripting in Python/Node for test utilities; MongoDB and SQL for test data setup/validation.</li> <li>Experience with Android Automotive OS application testing a plus</li> </ul> <p><strong>Success Indicators (First 90–180 Days)</strong></p> <ul> <li>Establish <strong>stable, fast</strong> Playwright suites integrated into CI with clear pass/fail gates.</li> <li>Reduce flaky tests and improve <strong>signal-to-noise</strong> in pipelines; measure and report trends.</li> <li>Achieve reliable coverage for <strong>critical user journeys</strong> across web and mobile.</li> <li>Implement accessibility checks and baseline <strong>performance thresholds</strong> in the pipeline.</li> <li>Partner with design/product to improve <strong>acceptance criteria</strong> and testability of UX flows.</li> <li>Demonstrate impact via metrics: reduced defect leakage, faster release cycles, confident rollback/roll-forward patterns.</li> </ul> <p>&nbsp;</p> <p><strong>Education</strong></p> <ul> <li>BS in Computer Science/Engineering or equivalent experience.</li> </ul> <p><br><br></p> <p>&nbsp;</p><div class="content-conclusion"><div class="iCIMS_InfoMsg iCIMS_InfoMsg_Job"> <div class="iCIMS_Expandable_Container"> <div class="iCIMS_Expandable_Text"> <p><strong> </strong></p> <p><span style="font-family: verdana, geneva, sans-serif;"><strong>Verra Mobility Values<br></strong></span><br><span style="font-family: verdana, geneva, sans-serif;">An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values:</span></p> <ul> <li style="font-family: verdana, geneva, sans-serif;"><span style="font-family: verdana, geneva, sans-serif;"><strong>Own It.</strong><em> </em>We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation.</span></li> <li style="font-family: verdana, geneva, sans-serif;"><span style="font-family: verdana, geneva, sans-serif;"><strong>Do What’s Right.</strong><em> </em>We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous.</span></li> <li style="font-family: verdana, geneva, sans-serif;"><strong>Choose Courage Over Comfort.</strong> We lean into the conversations, decisions and actions that move the business forward, even when they feel uncomfortable. We challenge assumptions, address issues early and prioritize progress over ease.</li> <li style="font-family: verdana, geneva, sans-serif;"><strong>Win Together.</strong> We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others.</li> </ul> <p><span style="font-family: verdana, geneva, sans-serif;"><strong> </strong></span></p> <p><span style="font-family: verdana, geneva, sans-serif;"><em>With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company. <a href="https://www.verramobility.com/candidate-privacy-notice/" target="_blank">Verra Mobility Applicant Privacy Notice</a></em></span></p> <p>Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.&nbsp;</p> <p><span style="font-family: verdana, geneva, sans-serif;">.<em>&nbsp;</em></span></p> </div> </div> </div> <div class="iCIMS_JobOptions"> <div id="jobOptionsMobile" class="iCIMS_JobOptionsMobile iCIMS_JobOptionsMobile_Options3"></div> </div></div>