Technical Lead Manager, Forward Deployed Engineering at Veeam Software

<div class="content-intro"><div class="elementToProof"> <p>Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in both data resilience and data security posture management, Veeam is built for the convergence of identity, data, security, and AI risk. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, who trust Veeam to keep their businesses running. Join us as we go fearlessly forward together, growing, learning, and making a real impact for some of the world’s biggest brands.</p> </div></div><h4><strong>About the Role</strong></h4> <p><span data-contrast="auto">As a Technical Lead Manager, you will lead a team of Forward Deployed Engineers delivering complex customer deployments to the Securiti AI platform within Veeam.</span> <span data-contrast="auto">You will own three key areas: your team’s growth and performance, delivery across a portfolio of enterprise accounts, and the customer experience from first deployment through scaled use. You will help your team turn complex data, security, privacy, and AI needs into clear technical outcomes.</span> <span data-contrast="auto">This is a hands-on technical leadership role. You will stay close to the work by reviewing architecture, guiding technical decisions, supporting escalations, and improving the patterns and tools your team uses to deliver. Your impact will come through strong people leadership, clear communication, and predictable execution across multiple accounts.</span><span data-ccp-props="{}">&nbsp;</span></p> <h4 id="id-📝JobDescription&amp;JobPostGuidelines-WhatYou’llDo.1"><strong>What You’ll Do</strong></h4> <ul> <li><span data-contrast="auto">Manage and grow a team of Forward Deployed Engineers, including hiring, onboarding, coaching, performance, and career development</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Own delivery across a portfolio of enterprise accounts, including planning, milestones, risks, timelines, and customer outcomes</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Balance team workload and account assignments based on skills, capacity, customer needs, and growth opportunities</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Set a clear operating rhythm for status updates, delivery tracking, risk management, and escalation before issues grow</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Manage customer expectations with executive and technical stakeholders, keeping commitments and delivery aligned</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Review solution architecture, guide complex technical decisions, and help resolve escalations</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Support deployments across cloud, hybrid, and on-premises environments, including Kubernetes, containers, Linux, and cloud infrastructure</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Set technical standards, reusable patterns, and playbooks that help the team deliver with quality and consistency</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Champion AI-forward ways of working, including reusable tools and automation that improve team speed and quality</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Partner with Sales Engineering, Account Executives, Product, Engineering, Customer Success, and Professional Services on pursuits, escalations, roadmap feedback, and customer delivery</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Share field learnings with Product and Engineering to improve the platform and strengthen how the FDE organization operates</span><span data-ccp-props="{}">&nbsp;</span></li> </ul> <h4 id="id-📝JobDescription&amp;JobPostGuidelines-WhatYou’llDo.1"><strong>What You’ll Bring</strong></h4> <ul> <li><span data-contrast="auto">8–12+ years of experience in technical, customer-facing delivery roles, such as forward-deployed engineering, solutions engineering, platform engineering, or technical consulting</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Experience managing engineers or technical delivery teams, including hiring, coaching, performance management, and career development</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Strong program and delivery management skills, with experience managing multiple customer accounts, timelines, risks, and priorities at once</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Strong communication skills, with the ability to set expectations and build trust with executives, business leaders, engineers, and internal teams</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Technical depth in deployment and infrastructure, including Kubernetes, containers, Linux, cloud platforms, and hybrid environments</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Ability to review technical architecture, understand systems and code, challenge assumptions, and help teams make strong technical decisions</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Experience leading customer escalations with clarity, calm, and accountability</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Experience using AI-native tools, automation, and modern engineering workflows to improve delivery and team effectiveness</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Working knowledge of data security, privacy, governance, or regulatory topics across enterprise environments</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">A high-ownership mindset, with the ability to build trust, create structure, and drive outcomes across people, programs, and customers</span><span data-ccp-props="{}">&nbsp;</span></li> </ul> <h4 id="id-📝JobDescription&amp;JobPostGuidelines-WhatYou’llDo.1"><strong>Bonus Skills</strong></h4> <ul> <li><span data-contrast="auto">Experience with DSPM, CSPM, DLP, data governance, privacy platforms, or related security domains</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Experience leading forward-deployed, professional services, solutions delivery, or technical consulting teams at enterprise scale</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Familiarity with regulatory frameworks such as GDPR, SOC 2, or ISO 27001, especially across multiple geographies</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Experience using delivery or project management tools to track multi-account programs</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Experience working in fast-paced, high-growth, geographically distributed teams</span><span data-ccp-props="{}">&nbsp;<br></span></li> </ul> <section class="account-page__wrapper page-layout page-layout--primary-panel-workspace page-layout--xxxlarge" data-test-settings-wrapper="" data-test-page-layout=""> <div class="page-layout__grid-container"> <div class="page-layout__workspace" data-test-page-layout-workspace=""> <div class="account-page-workspace-content" data-test-account-page-workspace="" data-artdeco-is-focused="true"> <div class="setting-container"> <div class="setting-group" data-test-promotion-settings-page=""> <div class="setting-group__list"> <div class="ember-view setting-group-item promotion-settings-page__item" data-test-selector="setting-group-item"> <div class="setting-item-core__grid-container" data-test-setting-item="form-closed" data-test-promotion-tag-setting="" data-live-test-promotion-tag-setting="" data-live-test-setting-item=""> <div class="setting-item-core__right-pane"> <div class="ember-view setting-item-core__state t-14 t-black--light" data-test-selector="setting-item-core-state" data-test-promotion-tag-setting-state=""><span style="color: rgb(255, 255, 255);">#LI-AA3</span></div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </section> <section class=""></section> <div id="ember217" class="ember-view messaging-side-panel__overlay"></div><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p><span style="font-size: 16px;"><strong>What you'll get</strong></span></p> <ul> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf" style="font-size: 16px;" data-uuid="82d6d9e2-e817-4acc-84f0-c7c2371948af"><span data-teams="true">Unlimited paid time off, 12 paid holidays including 4 global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares</span></li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf" style="font-size: 16px;" data-uuid="a78978dc-ac89-45cb-90d8-046512111001"><span style="font-size: 16px;">Paid parental leave: 8 weeks for all parents, 16 weeks for birthing parents</span></li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf" style="font-size: 16px;" data-uuid="c1532033-276f-4e8a-a3b5-e95a41390077"><span style="font-size: 16px;">Medical, dental, and vision coverage starting on your first day</span></li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf" style="font-size: 16px;" data-uuid="269bfa66-2d60-4598-8e5b-4cca247a02cd"><span style="font-size: 16px;">Mental health support, therapy sessions, and digital wellness tools via our Employee Assistance Program</span></li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf" style="font-size: 16px;" data-uuid="5f78a25b-2b13-4e0c-8a27-7b2f06f8af85"><span style="font-size: 16px;">401(k) retirement plan with company matching contributions</span></li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf" style="font-size: 16px;" data-uuid="72318735-b901-4780-8fd3-4c5b19dc96de"><span style="font-size: 16px;">Fertility, adoption, and surrogacy support through Maven, plus paid volunteer time</span></li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf" style="font-size: 16px;" data-uuid="ab8637f1-df99-4bd9-ac2a-1038c17e946d"><span style="font-size: 16px;">AirVet: 24/7 virtual veterinary care at no cost</span></li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf" style="font-size: 16px;" data-uuid="acc447d4-7091-44ec-85c6-7041bf41a6c9"><span style="font-size: 16px;">Legal services, identity protection, and supplemental health insurance options</span></li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf" style="font-size: 16px;" data-uuid="f1cae164-1753-4613-9116-6f6cbaa77f39"><span style="font-size: 16px;">Tax-advantaged spending accounts for healthcare, dependent care, and commuting</span></li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf" style="font-size: 16px;" data-uuid="2b56323b-b405-4551-b6ce-3aaf737adb5a"><span style="font-size: 16px;">Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning</span></li> </ul> <p><span style="font-size: 16px;"><strong>Pay Transparency</strong></span></p> <p><span style="font-size: 16px;">Veeam is committed to pay transparency and equitable compensation. For this role, the compensation range below reflects the expected total target compensation (TTC), inclusive of base pay and a competitive performance-based bonus. For roles with a commission plan, the compensation range represents On Target Earnings (OTE), which includes base salary plus variable commission. When determining compensation, Veeam takes into consideration factors such as experience, education, skills, and geographic zone. Offers are typically made below the midpoint of the range.</span></p> <p><span style="font-size: 16px;">In addition to compensation, Veeam provides a comprehensive benefits package, including health coverage, retirement plans, and unlimited time off.</span></p></div><div class="title">Compensation Range (TTC / OTE)</div><div class="pay-range"><span>$169,920</span><span class="divider">&mdash;</span><span>$315,600 USD</span></div></div></div><div class="content-conclusion"><div data-pm-slice="1 1 [&quot;ul&quot;,null,&quot;li&quot;,{&quot;style&quot;:null,&quot;checked&quot;:null,&quot;value&quot;:null,&quot;displayValue&quot;:null,&quot;backgroundColor&quot;:null,&quot;color&quot;:null,&quot;listStyleType&quot;:null}]" data-en-clipboard="true"> <p data-local-id="56095010243a" data-prosemirror-content-type="node" data-prosemirror-node-name="paragraph" data-prosemirror-node-block="true" data-pm-slice="1 1 []"><strong data-prosemirror-content-type="mark" data-prosemirror-mark-name="strong">Veeam Software is an equal opportunity employer</strong> and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential.</p> <p>Personal data collected during the recruitment process will be processed in accordance with our <a href="https://www.veeam.com/legal/recruiting-privacy-notice.html">Recruiting Privacy Notice</a>, which explains how your information is collected, used, and handled in connection with hiring activities. By applying for this position, you consent to this processing.&nbsp;</p> <p>By submitting your application, you confirm that the information provided, including any supporting documents, is complete and accurate to the best of your knowledge. Any misrepresentation, omission, or falsification may result in disqualification from consideration or, if discovered after employment begins, termination of employment.</p> </div> <p><a id="app"></a></p></div>