Supply Chain Operations Analyst at Sony Music Entertainment

United States, New York, New YorkFull-timeCorporate/Shared ServicesPosted about 2 months ago

About the Role

<p><strong><u>About Sony Music Entertainment</u></strong></p> <p>At Sony Music Entertainment, we fuel the creative journey. We’ve played a pioneering role in music history, from the first-ever music label to the invention of the flat disc record. We’ve nurtured some of music’s most iconic artists and produced some of the most influential recordings of all time.</p> <p>Today, we work in more than 70 countries, supporting a diverse roster of international superstars, developing and independent artists, and visionary creators. From our position at the intersection of music, entertainment, and technology, we bring imagination and expertise to the newest products and platforms, embrace new business models, employ breakthrough tools, and provide powerful insights that help our artists push creative boundaries and reach new audiences. In everything we do, we’re committed to artistic integrity, transparency, and entrepreneurship.</p> <p>Sony Music Entertainment is a member of the Sony family of global companies.</p> <p>The <strong>Supply Chain Operations Lead</strong> is a hands-on role at the center of how Orchard labels bring physical products to life—owning everything from product setup and inventory to solving real-world issues that keep orders moving smoothly. By acting as the key connector between labels, Sony Music’s global supply chain, and external partners, this role directly enables SME’s success through speed, accuracy, and smart problem‑solving. This role observes a <strong>hybrid schedule in our office in New York, New York.</strong></p> <h2><strong>What you'll do:</strong></h2> <ul> <li><em>Role model SMG’s Global People Promise, Values and Behaviors in all that you do, helping to drive a sustainable high-performance culture within our business</em></li> <li><em>Own end‑to‑end physical supply chain operations for Orchard labels, from product setup and purchasing through inventory oversight and issue resolution.</em></li> <li><em>Manage Orchard‑specific workflows, including cash orders, returns to vendor, SKU and UPC accuracy, and purchase order confirmation.</em></li> <li><em>Partner closely with manufacturing vendors and distribution centers to resolve setup issues, validate open orders, and address discrepancies.</em></li> <li>Oversee order changes, cancellations, system cleanup, and urgent escalations to keep label releases on track.</li> <li>Monitor inventory health by reviewing open orders, aging stock, and risk areas, supporting planning and obsolescence decisions.</li> <li>Drive continuous improvement by streamlining workflows, reducing manual effort, and serving as the primary operational point of contact for Orchard labels.</li> </ul> <div class="iCIMS_InfoMsg iCIMS_InfoMsg_Job"> </div> <h2 class="iCIMS_InfoMsg iCIMS_InfoField_Job"><strong>Who you are:</strong></h2> <ul> <li>3–5 years of hands‑on experience in supply chain, operations, or physical distribution within a fast‑paced, multi‑partner environment.</li> <li>Strong operational and analytical skills, with confidence managing complex workflows, multiple systems, and detailed data (especially Excel).</li> <li>Clear, confident communicator who builds trust across labels, vendors, and internal teams while handling issues and escalations calmly.</li> <li>A proactive problem‑solver who enjoys improving processes, reducing manual work, and making operations run smarter and smoother.</li> </ul> <div class="iCIMS_InfoMsg iCIMS_InfoMsg_Job"> </div> <h2 class="iCIMS_InfoMsg iCIMS_InfoField_Job"><strong>What we give you:</strong></h2> <ul> <li data-leveltext="•" data-font="Arial" data-listid="6" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Arial","469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="none">You join an inclusive, collaborative and global community where you have the opportunity to </span><span data-contrast="none">channel your passion every day </span><span data-ccp-props="{}"> </span></li> <li data-leveltext="•" data-font="Arial" data-listid="6" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Arial","469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1"><span data-contrast="none">A modern office environment designed to foster productivity, creativity, and teamwork empowering you to bring your best</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0,"469777462":[720],"469777927":[0],"469777928":[1]}"> </span></li> <li data-leveltext="•" data-font="Arial" data-listid="6" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Arial","469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1"><span data-contrast="none">An attractive and comprehensive benefits package including medical, dental, vision, life & disability coverage, and 401K + employer matching</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0,"469777462":[720],"469777927":[0],"469777928":[1]}"> </span></li> <li data-leveltext="•" data-font="Arial" data-listid="6" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Arial","469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="5" data-aria-level="1"><span data-contrast="none">Voluntary benefits like company-paid identity theft protection and resources for pets, mental health and meditation resources, industry-leading fertility coverage, fully paid leave for childbirth or bonding, fully paid leave for caregivers, programs for loved ones with developmental disabilities and neurodiversity, subsidized back-up child and elder care, and reimbursement for adoption, surrogacy, tuition, and student loans</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0,"469777462":[720],"469777927":[0],"469777928":[1]}"> </span></li> <li data-leveltext="•" data-font="Arial" data-listid="6" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Arial","469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="6" data-aria-level="1"><span data-contrast="auto">Investment in your professional growth and development enabling you to thrive in our vibrant community. </span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0,"469777462":[720],"469777927":[0],"469777928":[1]}"> </span></li> <li data-leveltext="•" data-font="Arial" data-listid="6" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Arial","469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="7" data-aria-level="1"><span data-contrast="auto">The space to accelerate progress, positively disrupt, and create what happens next </span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0,"469777462":[720],"469777927":[0],"469777928":[1]}"> </span></li> <li data-leveltext="•" data-font="Arial" data-listid="6" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Arial","469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="8" data-aria-level="1"><span data-contrast="none">Time off for a winter recess</span></li> </ul> <p><em>Sony Music is committed to providing equal employment opportunity for all persons regardless of age, disability, national origin, race, color, religion, sex, sexual orientation, gender, gender identity or expression, pregnancy, veteran or military status, marital and civil partnership/union status, alienage or citizenship status, creed, genetic information or any other status protected by applicable federal, state, or local law.</em></p><div class="content-pay-transparency"><div class="pay-input"><div class="description">The anticipated annual base salary does not include any other compensation components or other benefits that an individual may be eligible for.  The actual base salary offered depends on a variety of factors, which may include as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.</div><div class="title">New York Pay Range</div><div class="pay-range"><span>$68,000</span><span class="divider">—</span><span>$73,000 USD</span></div></div></div>

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