Home Health Patient Services Coordinator at Optimal Care

<div class="content-intro"><h2><span style="color: rgb(8, 78, 142); font-family: verdana, geneva, sans-serif; font-size: 14pt;"><strong>Optimal Care is where your dedication meets a rewarding career.&nbsp;</strong></span></h2> <p><span style="color: rgb(8, 78, 142); font-family: verdana, geneva, sans-serif; font-size: 12pt;"><span data-teams="true">As a clinician owned and operated company, we create the opportunity and environment for each employee to realize their highest potential while maintaining a personalized focus on our Patients and Families every day. We are the Midwest's premier provider of Physician Services, Home Health, and Hospice Care. Our integrated care delivery model incorporates technology, innovation and best practices. We produce value based outcomes by managing chronic disease process, rehabilitation and end of life care.</span></span></p> <p><span style="color: rgb(8, 78, 142); font-family: verdana, geneva, sans-serif; font-size: 12pt;">We live a simple Mission: <em><strong><span style="color: rgb(193, 0, 59);">Serve Together, Provide Value, and Deliver Exceptional Quality Care.</span>&nbsp;</strong></em></span></p> <p><span style="color: rgb(8, 78, 142); font-family: verdana, geneva, sans-serif; font-size: 12pt;" data-teams="true"><strong>What does this mean for you?</strong> At Optimal Care, you have our resolute commitment to being an exceptional place to work. Your expertise, passion and commitment to exceptional quality care will continue to thrive. With you we can build a remarkable place to work.&nbsp;</span></p> <p><span style="text-decoration: underline; color: rgb(8, 78, 142); font-family: verdana, geneva, sans-serif; font-size: 12pt;"><strong>Exceptional Benefits:</strong></span></p> <ul> <li style="color: rgb(8, 78, 142); font-family: verdana, geneva, sans-serif; font-size: 12pt;"><span style="color: rgb(8, 78, 142); font-family: verdana, geneva, sans-serif; font-size: 12pt;">Minimum of 3 Weeks Paid Time Off (PTO)&nbsp;</span></li> <li style="color: rgb(8, 78, 142); font-family: verdana, geneva, sans-serif; font-size: 12pt;"><span style="color: rgb(8, 78, 142); font-family: verdana, geneva, sans-serif; font-size: 12pt;">Company Vehicle Program</span><span style="color: rgb(8, 78, 142); font-family: verdana, geneva, sans-serif; font-size: 12pt;"> for field roles</span></li> <li style="color: rgb(8, 78, 142); font-family: verdana, geneva, sans-serif; font-size: 12pt;"><span style="color: rgb(8, 78, 142); font-family: verdana, geneva, sans-serif; font-size: 12pt;">Medical, Dental, and Vision Insurance</span></li> <li style="color: rgb(8, 78, 142); font-family: verdana, geneva, sans-serif; font-size: 12pt;"><span style="color: rgb(8, 78, 142); font-family: verdana, geneva, sans-serif; font-size: 12pt;">HSA and FSA options including Dependent Care</span></li> <li style="color: rgb(8, 78, 142); font-family: verdana, geneva, sans-serif; font-size: 12pt;"><span style="color: rgb(8, 78, 142); font-family: verdana, geneva, sans-serif; font-size: 12pt;">Company paid Short Term Disability</span></li> <li style="color: rgb(8, 78, 142); font-family: verdana, geneva, sans-serif; font-size: 12pt;"><span style="color: rgb(8, 78, 142); font-family: verdana, geneva, sans-serif; font-size: 12pt;">Company paid Life Insurance</span></li> <li style="color: rgb(8, 78, 142); font-family: verdana, geneva, sans-serif; font-size: 12pt;"><span style="color: rgb(8, 78, 142); font-family: verdana, geneva, sans-serif; font-size: 12pt;">401(k) with Employer Match</span></li> <li style="color: rgb(8, 78, 142); font-family: verdana, geneva, sans-serif; font-size: 12pt;"><span style="color: rgb(8, 78, 142); font-family: verdana, geneva, sans-serif; font-size: 12pt;">Mileage Reimbursement&nbsp;</span></li> <li style="color: rgb(8, 78, 142); font-family: verdana, geneva, sans-serif; font-size: 12pt;"><span style="color: rgb(8, 78, 142); font-family: verdana, geneva, sans-serif; font-size: 12pt;">Pet Insurance</span></li> <li style="color: rgb(8, 78, 142); font-family: verdana, geneva, sans-serif; font-size: 12pt;"><span style="color: rgb(8, 78, 142); font-family: verdana, geneva, sans-serif; font-size: 12pt;">ID and Fraud Protection</span></li> <li style="color: rgb(8, 78, 142); font-family: verdana, geneva, sans-serif; font-size: 12pt;"><span style="color: rgb(8, 78, 142); font-family: verdana, geneva, sans-serif; font-size: 12pt;">And more...</span></li> </ul></div><h3><span style="font-size: 10pt;"><span style="font-family: verdana, geneva, sans-serif; color: rgb(8, 78, 142);"><strong><span data-contrast="auto">Key Responsibilities</span></strong></span></span></h3> <p><span style="color: rgb(8, 78, 142); font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span class="u-light-font">The Patient Services Coordinator ensures that patients receive the care they need in a timely manner. They are responsible for the timely and accurate entry of a variety of data for the assigned patients and clinical staff. The Patient Services Coordinator facilitates ongoing home care services by coordinating with, but not limited to, interdepartmental staff, other department staff, patients, families, and company community partners.&nbsp; Additionally, there are times they may assist patients with coordinating future appointments, procedures or treatments if required by patient conditions.<br></span></span></p> <p><span style="font-size: 10pt;"><span style="font-family: verdana, geneva, sans-serif; color: rgb(8, 78, 142);"><em><span data-contrast="auto">In this role you will be responsible for:</span></em></span></span></p> <ul> <li style="color: rgb(8, 78, 142); font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="color: rgb(8, 78, 142); font-family: verdana, geneva, sans-serif; font-size: 10pt;">Assists in coordinating Home Care Services for patients, in a timely manner.</span></li> <li style="color: rgb(8, 78, 142); font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="color: rgb(8, 78, 142); font-family: verdana, geneva, sans-serif; font-size: 10pt;">Provides excellent customer services.</span></li> <li style="color: rgb(8, 78, 142); font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="color: rgb(8, 78, 142); font-family: verdana, geneva, sans-serif; font-size: 10pt;">Assists the functions of patient care management through timely and accurate intake data entry and system reporting.</span></li> <li style="color: rgb(8, 78, 142); font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="color: rgb(8, 78, 142); font-family: verdana, geneva, sans-serif; font-size: 10pt;">Coordinates both patient and clinical staff scheduling.</span></li> <li style="color: rgb(8, 78, 142); font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="color: rgb(8, 78, 142); font-family: verdana, geneva, sans-serif; font-size: 10pt;">Coordinate patients/family and community partner phone calls.</span></li> <li style="color: rgb(8, 78, 142); font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="color: rgb(8, 78, 142); font-family: verdana, geneva, sans-serif; font-size: 10pt;">Maintain a good working rapport with community and company partners, interdepartmental personnel, as well as other departments within the facility.</span></li> <li style="color: rgb(8, 78, 142); font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="color: rgb(8, 78, 142); font-family: verdana, geneva, sans-serif; font-size: 10pt;">Verifies accuracy of patient scheduling and data entered through use of information systems reports.</span></li> <li style="color: rgb(8, 78, 142); font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="color: rgb(8, 78, 142); font-family: verdana, geneva, sans-serif; font-size: 10pt;">Accurately enters, and updates where required, a variety of patient data (both new and previous) and patient care data into information systems.</span></li> <li style="color: rgb(8, 78, 142); font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="color: rgb(8, 78, 142); font-family: verdana, geneva, sans-serif; font-size: 10pt;">Performs daily backup of information in the system(s) where required.</span></li> <li style="color: rgb(8, 78, 142); font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="color: rgb(8, 78, 142); font-family: verdana, geneva, sans-serif; font-size: 10pt;">Alerts appropriate management team members regarding late or missing documents required for intake of a patient and data entry.</span></li> <li style="color: rgb(8, 78, 142); font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="color: rgb(8, 78, 142); font-family: verdana, geneva, sans-serif; font-size: 10pt;">Alerts appropriate members of the management team members regarding late or missing documents required for patient care coordination and scheduling.</span></li> <li style="color: rgb(8, 78, 142); font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="color: rgb(8, 78, 142); font-family: verdana, geneva, sans-serif; font-size: 10pt;">Performs other specific projects relating to intake and data entry and computer operations as required.</span></li> <li style="color: rgb(8, 78, 142); font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="color: rgb(8, 78, 142); font-family: verdana, geneva, sans-serif; font-size: 10pt;">Maintains confidentiality of patient and organization information at all times.</span></li> </ul> <h4><span style="color: rgb(8, 78, 142); font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="font-family: verdana, geneva, sans-serif; color: rgb(8, 78, 142);"><strong><span data-contrast="auto">Required Qualifications</span></strong></span>&nbsp;</span></h4> <ul> <li style="color: rgb(8, 78, 142); font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="color: rgb(8, 78, 142); font-family: verdana, geneva, sans-serif; font-size: 10pt;">High School Diploma or GED</span></li> <li style="color: rgb(8, 78, 142); font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="color: rgb(8, 78, 142); font-family: verdana, geneva, sans-serif; font-size: 10pt;">At least one (1) year experience in health care data entry</span></li> <li style="color: rgb(8, 78, 142); font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="color: rgb(8, 78, 142); font-family: verdana, geneva, sans-serif; font-size: 10pt;">Experience with computers</span></li> </ul> <p><span style="font-size: 10pt;"><span style="font-family: verdana, geneva, sans-serif; color: rgb(8, 78, 142);"><strong><span data-contrast="auto">Desired Qualifications</span></strong><span data-ccp-props="{}">&nbsp;</span></span></span></p> <ul> <li style="color: rgb(8, 78, 142); font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="color: rgb(8, 78, 142); font-family: verdana, geneva, sans-serif; font-size: 10pt;">Associate's degree preferred</span></li> <li style="color: rgb(8, 78, 142); font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="color: rgb(8, 78, 142); font-family: verdana, geneva, sans-serif; font-size: 10pt;">Home Health or hospice care experience preferred</span></li> </ul> <p><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt; color: rgb(8, 78, 142);"><strong><span data-contrast="auto">Location</span></strong><span data-ccp-props="{}">&nbsp;</span></span></p> <ul> <li style="font-family: verdana, geneva, sans-serif; font-size: 10pt; color: rgb(8, 78, 142);" data-leveltext="" data-font="Symbol" data-listid="23" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="1" data-aria-level="1"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt; color: rgb(8, 78, 142);"><span data-contrast="auto">Office Location:</span><span data-ccp-props="{}"> 801 Rosehill Road, Jackson, MI 49202</span></span></li> </ul> <p><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt; color: rgb(8, 78, 142);"><strong><span data-contrast="auto">Hours</span></strong><span data-ccp-props="{}">&nbsp;</span></span></p> <ul> <li style="font-family: verdana, geneva, sans-serif; font-size: 10pt; color: rgb(8, 78, 142);" data-leveltext="" data-font="Symbol" data-listid="24" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="1" data-aria-level="1"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt; color: rgb(8, 78, 142);"><span data-contrast="auto">8:00 am – 5:00 pm, Monday through Friday</span><span data-ccp-props="{}">&nbsp;</span></span></li> </ul><div class="content-pay-transparency"><div class="pay-input"><div class="title">Pay Range</div><div class="pay-range"><span>$18</span><span class="divider">&mdash;</span><span>$22 USD</span></div></div></div><div class="content-conclusion"><div><span style="color: rgb(8, 78, 142); font-family: verdana, geneva, sans-serif; font-size: 12pt;"><strong>Background Screening</strong></span></div> <div><span style="color: rgb(8, 78, 142); font-family: verdana, geneva, sans-serif; font-size: 12pt;">Optimal Care conducts a background screening upon acceptance of a contingent job offer. Background screening is completed by a third-party administrator, the Michigan Long-Term Care Partnership, and is performed in compliance with the Fair Credit Report Act.</span></div> <div>&nbsp;</div> <div><span style="color: rgb(8, 78, 142); font-family: verdana, geneva, sans-serif; font-size: 12pt;"><strong>Reasonable Accommodations</strong></span></div> <div><span style="color: rgb(8, 78, 142); font-family: verdana, geneva, sans-serif; font-size: 12pt;">We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.</span></div> <div>&nbsp;</div> <div><span style="color: rgb(8, 78, 142); font-family: verdana, geneva, sans-serif; font-size: 12pt;"><strong>Equal Opportunity Employer</strong></span></div> <div><span style="color: rgb(8, 78, 142); font-family: verdana, geneva, sans-serif; font-size: 12pt;">Optimal Care is an equal-opportunity employer.</span></div> <div>&nbsp;</div> <div><span style="color: rgb(8, 78, 142); font-family: verdana, geneva, sans-serif; font-size: 12pt;"><img src="https://i.imgur.com/u9RA6nv_d.png?maxwidth=520&amp;shape=thumb&amp;fidelity=high" alt="" width="435" style="max-width: 100%;"></span></div></div>