Director - Talent Insights at WPP Media

<div class="content-intro"><p><strong>About WPP Media</strong></p> <p>WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships – all united by our pioneering agentic marketing platform, WPP Open – we help clients navigate change, capture opportunity, and deliver transformational growth. </p> <p>WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working.</p> <p>For more information, visit <a href="wppmedia.com">wppmedia.com</a>.</p></div><p><strong>About WPP Media&nbsp;</strong></p> <p>WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.&nbsp;</p> <p>WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com&nbsp;</p> <p>At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP &amp; WPP Media’s shared core values:&nbsp;</p> <ul> <li>Be <strong>Extraordinary</strong> by Leading Collectively to Inspire transformational Creativity.&nbsp;</li> <li>Create an <strong>Open </strong>environment by Balancing People and Client Experiences by Cultivating Trust.&nbsp;</li> <li>Lead <strong>Optimistically</strong> by Championing Growth and Development to Mobilize the Enterprise.&nbsp;</li> </ul> <p><strong>Job Description: Lead – HR Automation, HR Technology &amp; Digital Transformation</strong></p> <p><strong>Job Title: Lead – HR Technology</strong></p> <p><strong>Experience: 8 to 10 years<br>Location: Mumbai<br>Function: People<br>Reporting to: Head – Talent Operations &amp; Technology</strong></p> <p><strong>&nbsp;</strong></p> <p><strong>Role Overview</strong></p> <p>This role leads the HR Automation and HR Technology charter with a strong focus on <strong>digitising, simplifying and automating HR operations at scale</strong>. The role is responsible for designing and building low‑code / pro‑code automation solutions, AI‑led enablement, and system integrations that reduce manual effort, improve compliance, and enhance employee experience.</p> <p>The role requires a strong <strong>HR domain understanding</strong>, combined with <strong>hands‑on capability in Power Platform, Python, SQL and AI</strong>, to translate HR processes into scalable digital solutions.</p> <p><strong>Key Responsibilities</strong></p> <p><strong>HR Automation &amp; Digital Solutions (Primary Focus)</strong></p> <ul> <li>Lead end‑to‑end HR automation initiatives across core HR operations including onboarding, joiner‑mover‑leaver (JML), payroll inputs, compliance, benefits administration, employee queries and reporting.</li> <li>Design and build <strong>apps, workflows and automations</strong> using <strong>Power Apps, Power Automate (cloud &amp; desktop), Python and SQL</strong>.</li> <li>Drive <strong>process mining and process re‑engineering</strong> to identify automation potential, eliminate inefficiencies and standardise HR processes.</li> <li>Develop AI‑enabled solutions such as <strong>HR chatbots, GenAI copilots, automated document generation, and intelligent reporting</strong>.</li> <li>Track and deliver <strong>measurable outcomes</strong> (hours saved, error reduction, compliance improvement, cycle time reduction).</li> </ul> <p><strong>HR Technology Ownership</strong></p> <ul> <li>Own and evolve the HR tech landscape including <strong>HRMS (Workday or equivalent), ATS, payroll systems and integrations</strong>.</li> <li>Lead enhancements, integrations and automation layers around HR systems to improve usability and reduce manual dependencies.</li> <li>Act as the bridge between <strong>HR, IT, and vendors </strong>to ensure scalable and compliant solutions.</li> </ul> <p><strong>Data &amp; Reporting Enablement </strong></p> <ul> <li>Enable automated, self‑service and AI‑driven reporting for HR and business leaders.</li> <li>Use data (via SQL / Python / Power BI) primarily to <strong>support automation, monitoring, exception handling and governance</strong>, rather than standalone analytics.</li> <li>Ensure data quality, controls and governance across automated HR processes.</li> </ul> <p><strong>Stakeholder &amp; Change Leadership</strong></p> <ul> <li>Partner with HR leaders to <strong>translate HR processes and pain points into automation roadmaps</strong>.</li> <li>Lead change management, documentation, training and adoption for new digital solutions.</li> <li>Act as the internal <strong>SME for HR automation, HR tech and AI use‑cases</strong>.</li> </ul> <p><strong>Required Skills &amp; Competencies</strong></p> <p><strong>Core Technical Skills (Must‑Have)</strong></p> <ul> <li><strong>Power Platform:</strong> Power Apps, Power Automate (Cloud &amp; Desktop), connectors</li> <li><strong>Python:</strong> Automation scripts, system integration, data processing</li> <li><strong>SQL:</strong> Data extraction, transformation, validation, reconciliation</li> <li><strong>Process Mining / Process Mapping:</strong> Identifying automation opportunities</li> <li><strong>AI &amp; GenAI:</strong> HR chatbots, copilots, LLM usage, prompt engineering, applied AI use‑cases</li> <li><strong>HR Systems:</strong> Experience working with HRMS, ATS and payroll platforms (Workday preferred)</li> </ul> <p><strong>Nice to Have</strong></p> <ul> <li>Power BI / dashboarding for operational and automated reporting</li> <li>Advanced Excel / Power Query</li> <li>Exposure to low‑code + pro‑code hybrid solutions</li> </ul> <p><strong>HR &amp; Professional Competencies</strong></p> <ul> <li><strong>Strong HR domain understanding</strong> – HR operations, employee lifecycle, compliance and policies</li> <li>Ability to convert HR problems into <strong>practical automation solutions</strong></li> <li>Hands‑on builder mindset with strong execution orientation</li> <li>Structured thinking with attention to controls, auditability and scalability</li> <li>Strong stakeholder management and communication skills</li> </ul> <p><strong>Educational Background</strong></p> <ul> <li>Bachelor’s degree in Engineering, Computer Science, HR, or related field</li> <li>MBA / Master’s degree is an advantage (HR, Systems, Analytics or Technology)</li> <li>Certifications in <strong>Power Platform, Automation, Python, AI or HR Tech</strong> preferred</li> </ul> <p><strong>Role Impact</strong></p> <ul> <li>Digitise and automate HR operations at scale</li> <li>Reduce manual effort, errors and dependency on spreadsheets</li> <li>Enable AI‑led HR processes and self‑service experiences</li> <li>Strengthen compliance, controls and system‑driven governance</li> <li>Build a future‑ready, tech‑enabled HR function</li> </ul> <p>&nbsp;</p> <p><strong><span data-contrast="auto">Life at WPP Media &amp; Benefits</span></strong><span data-ccp-props="{}">&nbsp;</span></p> <p><span data-contrast="auto">Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media &amp; WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.</span><span data-contrast="auto">  </span><span data-ccp-props="{}">&nbsp;</span></p> <p><span data-contrast="none">WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.</span></p> <p><span data-contrast="none">We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.</span><span data-ccp-props="{}">&nbsp;</span></p><div class="content-conclusion"><p></p> <p><span class="TextRun SCXW227196529 BCX8" lang="EN-CA" data-contrast="auto"><span class="NormalTextRun SCXW227196529 BCX8">Please read our <a href="https://www.wppmedia.com/pages/privacy-policy#:~:text=WPP%20Media%20Privacy%20Notice%20for%20Recruitment">Privacy Notice</a></span></span><span class="TextRun SCXW227196529 BCX8" lang="EN-CA" data-contrast="auto">&nbsp;<span class="NormalTextRun SCXW227196529 BCX8">for more information on how we process the information you provide.</span></span><span class="EOP SCXW227196529 BCX8" data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:276}">&nbsp;</span></p></div>