Dynatrace Observability Lead/Architect at Orion Innovation

<div class="content-intro"><p>Orion Innovation is a premier, award-winning, global business and technology services firm.&nbsp; Orion delivers game-changing business transformation and product development rooted in digital strategy, experience design, and engineering, with a unique combination of agility, scale, and maturity.&nbsp; We work with a wide range of clients across many industries including financial services, professional services, telecommunications and media, consumer products, automotive, industrial automation, professional sports and entertainment, life sciences, ecommerce, and education.</p></div><div class="x_elementToProof" data-ogsc="black"><span style="font-size: 10pt;"><strong>Job Overview:</strong></span></div> <div class="x_elementToProof" data-ogsc="black"><span style="font-size: 10pt;">The <span class="markvaki2mk7q" data-markjs="true" data-ogac="" data-ogab="" data-ogsc="" data-ogsb="" data-ogsbtc="" data-ogsbrc="" data-ogsbbc="" data-ogsblc="">Dynatrace</span> Observability <span class="mark2lj2n29zl" data-markjs="true" data-ogac="" data-ogab="" data-ogsc="" data-ogsb="" data-ogsbtc="" data-ogsbrc="" data-ogsbbc="" data-ogsblc="">Lead</span>/Architect is responsible for defining and driving the end-to-end observability strategy, architecture, Integration and implementation. This role ensures alignment with SRE and DevOps practices, enables AIOps capabilities, and <span class="mark2lj2n29zl" data-markjs="true" data-ogac="" data-ogab="" data-ogsc="" data-ogsb="" data-ogsbtc="" data-ogsbrc="" data-ogsbbc="" data-ogsblc="">lead</span>s the onboarding, optimization, and continuous improvement of observability across the organization.</span></div> <div class="x_elementToProof" data-ogsc="black">&nbsp;</div> <div class="x_elementToProof" data-ogsc="black"><span style="font-size: 10pt;"><strong data-ogsc="">Key Responsibilities:</strong></span></div> <ul class="x_elementToProof"> <li style="font-size: 10pt;" data-ogsc="black"><span style="font-size: 10pt;">Define observability strategy, standards, and architecture (metrics, logs, traces, APM)</span></li> <li style="font-size: 10pt;" data-ogsc="black"><span style="font-size: 10pt;">Establish SLIs, SLOs, error budgets, and observability readiness standards</span></li> <li style="font-size: 10pt;" data-ogsc="black"><span style="font-size: 10pt;">Define tagging, metadata, and telemetry standards (naming, formats, traceability)</span></li> <li style="font-size: 10pt;" data-ogsc="black"><span style="font-size: 10pt;">Design integration architecture across CI/CD, observability, and ITSM platforms</span></li> <li style="font-size: 10pt;" data-ogsc="black"><span style="font-size: 10pt;">Define and enforce governance model, compliance, and audit requirements</span></li> <li style="font-size: 10pt;" data-ogsc="black"><span style="font-size: 10pt;">Establish KPIs and success metrics aligned with business and reliability goals</span></li> <li style="font-size: 10pt;" data-ogsc="black"><span style="font-size: 10pt;">Consolidate findings from assessments and identify risks and improvement areas</span></li> <li style="font-size: 10pt;" data-ogsc="black"><span style="font-size: 10pt;">Develop observability maturity assessment (DevOps/SRE alignment)</span></li> <li style="font-size: 10pt;" data-ogsc="black"><span style="font-size: 10pt;">Define implementation roadmap (quick wins vs long-term initiatives)</span></li> <li style="font-size: 10pt;" data-ogsc="black"><span style="font-size: 10pt;">Drive stakeholder workshops and validations</span></li> <li style="font-size: 10pt;" data-ogsc="black"><span style="font-size: 10pt;">Lead integration of CI/CD pipelines with observability (logs, metrics, traces, deployment markers)</span></li> <li style="font-size: 10pt;" data-ogsc="black"><span style="font-size: 10pt;">Implement tagging strategy (app, env, version, commit ID)</span></li> <li style="font-size: 10pt;" data-ogsc="black"><span style="font-size: 10pt;">Integrate with incident, change, and release management systems</span></li> <li style="font-size: 10pt;" data-ogsc="black"><span style="font-size: 10pt;">Define and implement service-level KPIs and golden signals</span></li> <li style="font-size: 10pt;" data-ogsc="black"><span style="font-size: 10pt;">Build operational and business dashboards</span></li> <li style="font-size: 10pt;" data-ogsc="black"><span style="font-size: 10pt;">Configure event correlation and alert tuning to reduce noise</span></li> <li style="font-size: 10pt;" data-ogsc="black"><span style="font-size: 10pt;">Track reliability metrics (MTTR, SLOs, change failure rate)</span></li> <li style="font-size: 10pt;" data-ogsc="black"><span style="font-size: 10pt;">Define and implement AIOps architecture and use cases</span></li> <li style="font-size: 10pt;" data-ogsc="black"><span style="font-size: 10pt;">Drive AIOps (anomaly detection, RCA, event correlation, predictive insights)</span></li> <li style="font-size: 10pt;" data-ogsc="black"><span style="font-size: 10pt;">Implement automation, runbooks, and self-healing workflows</span></li> <li style="font-size: 10pt;" data-ogsc="black"><span style="font-size: 10pt;">Lead application onboarding and ensure standards adoption</span></li> <li style="font-size: 10pt;" data-ogsc="black"><span style="font-size: 10pt;">Act as primary stakeholder interface and drive best practices across teams</span></li> </ul> <div class="x_elementToProof" data-ogsc="black"><span style="font-size: 10pt;"><strong data-ogsc="">Key Skills:</strong></span></div> <ul class="x_elementToProof"> <li style="font-size: 10pt;" data-ogsc="black"><span style="font-size: 10pt;">Proven hands-on experience with <span class="markvaki2mk7q" data-markjs="true" data-ogac="" data-ogab="" data-ogsc="" data-ogsb="" data-ogsbtc="" data-ogsbrc="" data-ogsbbc="" data-ogsblc="">Dynatrace</span> SaaS and Managed environments.</span></li> <li style="font-size: 10pt;" data-ogsc="black"><span style="font-size: 10pt;">Strong knowledge of Azure, AWS, and GCP cloud infrastructures.</span></li> <li style="font-size: 10pt;" data-ogsc="black"><span style="font-size: 10pt;">Proficiency in infrastructure monitoring (VMs, containers), application performance monitoring (APM), and log analytics.</span></li> <li style="font-size: 10pt;" data-ogsc="black"><span style="font-size: 10pt;">Familiarity with ActiveGate, OneAgent, Network zone, Extension deployment, and SNMP device monitoring.</span></li> <li style="font-size: 10pt;" data-ogsc="black"><span style="font-size: 10pt;">Strong experience in Digital experience monitoring</span></li> <li style="font-size: 10pt;" data-ogsc="black"><span style="font-size: 10pt;">Strong analytical skills and understanding of AIOps practices.</span></li> <li style="font-size: 10pt;" data-ogsc="black"><span style="font-size: 10pt;">Excellent communication and documentation skills.</span></li> <li style="font-size: 10pt;" data-ogsc="black"><span style="font-size: 10pt;">Experience in creating dashboards and defining alert strategies.</span></li> <li style="font-size: 10pt;" data-ogsc="black"><span style="font-size: 10pt;">Strong experience with <span class="markvaki2mk7q" data-markjs="true" data-ogac="" data-ogab="" data-ogsc="" data-ogsb="" data-ogsbtc="" data-ogsbrc="" data-ogsbbc="" data-ogsblc="">Dynatrace</span> (APM, Infra, Logs, DEM, AIOps)</span></li> <li style="font-size: 10pt;" data-ogsc="black"><span style="font-size: 10pt;">Deep understanding of SRE, DevOps, and Observability principles</span></li> <li style="font-size: 10pt;" data-ogsc="black"><span style="font-size: 10pt;">Experience with CI/CD tools and cloud platforms (Azure/AWS/GCP)</span></li> <li style="font-size: 10pt;" data-ogsc="black"><span style="font-size: 10pt;">Knowledge of ITSM integrations and incident management workflows</span></li> <li style="font-size: 10pt;" data-ogsc="black"><span style="font-size: 10pt;">Experience in automation, scripting, and AIOps implementations</span></li> </ul> <div class="x_elementToProof" data-ogsc="black"><span style="font-size: 10pt;"><strong data-ogsc="">Preferred Qualifications:</strong></span></div> <ul class="x_elementToProof"> <li style="font-size: 10pt;" data-ogsc="black"><span style="font-size: 10pt;"><span class="markvaki2mk7q" data-markjs="true" data-ogac="" data-ogab="" data-ogsc="" data-ogsb="" data-ogsbtc="" data-ogsbrc="" data-ogsbbc="" data-ogsblc="">Dynatrace</span> certification (Associate or Professional).</span></li> <li style="font-size: 10pt;" data-ogsc="black"><span style="font-size: 10pt;">ITIL or Service Management experience.</span></li> <li style="font-size: 10pt;" data-ogsc="black"><span style="font-size: 10pt;">Exposure to enterprise security and compliance standards.</span></li> <li style="font-size: 10pt;" data-ogsc="black"><span style="font-size: 10pt;">Experience working in multi-tenant or large enterprise environments.&nbsp;</span></li> </ul> <p>&nbsp;</p><div class="content-conclusion"><p>Orion is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, citizenship status, disability status, genetic 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