Clinic Manager at Metro Vein Centers

<div class="content-intro"><p>Metro Vein Centers is a rapidly growing healthcare practice specializing in state-of-the-art vein treatments. Our board-certified physicians and expert staff are on a mission to improve people’s quality of life by relieving the painful, yet highly treatable symptoms of vein disease—such as varicose veins and heavy, aching legs.</p> <p>With over <strong>60 clinics across 7 states</strong>, and still growing,&nbsp;we’re building the future of vein care—delivering compassionate, results-driven care in a modern, patient-first environment.</p> <p>We proudly maintain a <strong>Net Promoter Score (NPS) of 93</strong>, the highest patient satisfaction in the industry.</p></div><p><span style="font-size: 12pt;">As the <strong>Office</strong> / <strong>Clinic Manager</strong>, you will be the driving force behind a well-run clinic, responsible for the <strong>leadership</strong>, <strong>operations</strong>, and <strong>culture</strong> that define the patient and team experience. You’ll manage daily administrative functions, lead and develop your team, and collaborate closely with physicians and clinical staff to ensure seamless, patient-first care.</span></p> <p><span style="font-size: 12pt;">This role requires a strong <strong>operational leader</strong> who is proactive, service-oriented, and committed to driving performance and professionalism. You’ll be expected to <strong>lead</strong> with integrity, manage through <strong>influence</strong>, and <strong>deliver results</strong> across people, process, and patient care.</span></p> <p><span style="font-size: 12pt;"><strong>What You’ll Do</strong></span></p> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Oversee day-to-day non-clinical operations and front desk workflows</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Hire, onboard, train, and mentor new team members</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Evaluate staff performance and provide coaching, feedback, and accountability</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Lead weekly 1:1s, attend monthly leadership meetings, and participate in off-site quarterly team gatherings</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Own the clinic schedule—create and manage staffing coverage, approve PTO, and ensure appropriate support</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Communicate and implement updated policies and procedural changes</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Ensure customer service excellence and handle patient concerns with empathy and professionalism</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Serve as the first point of contact for all office-related issues and coordinate with upper management</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Manage supply ordering, inventory tracking, and monthly facility audits</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Monitor clinic cleanliness, organization, and building maintenance needs</span></li> </ul> <p><span style="font-size: 12pt;"><strong>What You’ll Bring</strong></span></p> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Healthcare leadership experience required</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">2+ years of leadership or management experience</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Excellent communication skills—including active listening, clear delegation, and professional writing</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Proficiency in using scheduling, reporting, or office management tools</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">A service-oriented mindset and the ability to resolve issues calmly and quickly</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Strong time management, multitasking, and organizational skills</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">High school diploma or equivalent required</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Basic knowledge of medical terminology preferred</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Bilingual (Spanish/English) is a plus, not required</span></li> </ul> <h3><span style="font-size: 12pt;"><strong>Benefits to Support Your Wellbeing &amp; Lifestyle</strong></span></h3> <p><span style="font-size: 12pt;">Full-time team members at Metro Vein Centers are eligible for:</span></p> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Medical, Dental, and Vision Insurance</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">401(k) with Company Match</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Paid Time Off (PTO) + Paid Company Holidays</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Company-Paid Life Insurance</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Short-Term Disability Insurance</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Employee Assistance Program (EAP)</span></li> </ul> <p><span style="font-size: 12pt;"><strong>Compensation</strong></span></p> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Base Salary</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">+ Quarterly performance bonuses up to $2000.00</span></li> </ul> <p><span style="font-size: 12pt;"><strong>Schedule</strong></span></p> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Full Time</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Monday - Friday</span></li> </ul><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p><span style="font-size: 12px;">Compensation for this role varies based on years of experience, skill set, and alignment with position requirements.</span></p></div><div class="title">Compensation:</div><div class="pay-range"><span>$70,000</span><span class="divider">&mdash;</span><span>$90,000 USD</span></div></div></div><div class="content-conclusion"><p><strong>The Metro Vein Centers Difference</strong></p> <p><strong>Healthy legs. Happier lives.</strong><br>At Metro Vein Centers, we believe exceptional care begins with an exceptional experience. Our mission is to make vein care approachable, empowering, and connected to overall well-being. From the first conversation to the final follow-up, every patient interaction reflects our commitment to compassion, expertise, and trust.</p> <p><strong>A team united by purpose.</strong><br>Our values guide everything we do:</p> <ul> <li><strong>Patients First, Always</strong> – Every interaction should make our patients feel valued, heard, and cared for.</li> <li><strong>Stronger Together</strong> – Teamwork and collaboration drive our success. We lift each other up to deliver the best for our patients.</li> <li><strong>A Can-Do Spirit</strong> – We meet every challenge with positivity, flexibility, and problem-solving energy.</li> <li><strong>Results That Make a Difference</strong> – We’re driven to improve lives through meaningful, measurable outcomes.</li> <li><strong>Commitment to Growth</strong> – We invest in our people, fostering advancement and professional development at every level.</li> </ul> <p><strong>Metro Vein Centers is an Equal Opportunity Employer.</strong><br>We’re committed to creating a workplace where everyone feels seen, heard, and supported. We do not discriminate based on race, color, religion, sex, national origin, age, disability, genetics, gender identity or expression, sexual orientation, veteran status, or any other protected status in accordance with applicable federal, state, and local laws. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, benefits, and termination.</p> <p><strong>Legal &amp; Compliance Notice:</strong><br>Metro Vein Centers complies with all applicable federal, state, and local employment laws, including those related to nondiscrimination, equal opportunity, and pay transparency. Where specific disclosures or postings are required by law, we provide this information as part of our hiring process or upon request.</p> <p><strong>Your privacy matters.</strong><br>To learn more about how we collect, use, and protect your information, please review our privacy policy <a href="https://www.metroveincenters.com/privacy-policy">here</a>.</p></div>