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Senior Business Strategy & Growth Manager - OKX SG at OKX
Singapore, SingaporeFull-timeStrategic MarketsPosted about 2 months ago
Apply with PipelineAbout the Role
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<h2 class="heading-2 ace-line old-record-id-ARMWdtKDIowwlyxaSOuuzEqssIf"><strong>Who We Are</strong></h2>
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<div class="ace-line ace-line old-record-id-Cfb8dvi9voxFkWxhNcmuJX50sZb">At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.</div>
<div class="ace-line ace-line old-record-id-Cfb8dvi9voxFkWxhNcmuJX50sZb">OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.</div>
<div class="ace-line ace-line old-record-id-Cfb8dvi9voxFkWxhNcmuJX50sZb">Across our multiple offices globally, we are united by our core principles: <em>We Before Me</em>, <em>Do the Right Thing</em>, and <em>Get Things Done</em>. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.</div>
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<h2 class="heading-2 ace-line old-record-id-PiRwdXFmiomeQDxx0RUuDGJ1sag"><strong>About the Opportunity</strong></h2>
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<div class="ace-line ace-line old-record-id-doxlg5pnXkkhM3IDlbOGOOeflsg">As a key digital asset hub, Singapore is an integral part of our global strategy. Licensed by the MAS, OKX SG is focused on providing Singapore users with a secure and user-friendly platform for trading digital assets. Our mission is to become the leading exchange in Singapore, offering seamless and efficient trading experiences to our clients and partners.</div>
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<li>We are seeking a Senior Business Strategy & Growth Manager to help solve some of the Singapore business's most important and ambiguous growth problems.</li>
<li>This is not a traditional strategy role where the work ends with a recommendation, nor an operations role where established playbooks already exist. You will be given problems where the answer — and sometimes even the path to finding it — is unclear.</li>
<li>You might be asked to determine how we acquire a new high-value customer segment, redesign the end-to-end sales lifecycle, understand why customers are not adopting a product, or test a completely new growth channel. You will be expected to figure out what data matters, develop hypotheses, design the solution, and personally drive implementation until we know whether it works.</li>
<li>The environment is closer to a startup within a global company: high autonomy, significant resources to leverage, but few predefined answers. We are looking for someone who enjoys creating structure from ambiguity, challenges conventional approaches, and is equally comfortable thinking at a strategic level and getting into the operational details required to make something work.
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<h2 class="heading-2 ace-line old-record-id-HytwdMMd1o5PQtxqi9QudDSMsWV"><strong>What You’ll Be Doing</strong><strong> </strong></h2>
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<p><strong>Solve Ambiguous Growth Problems</strong></p>
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<li>Take loosely defined commercial problems, determine the right questions to ask and data to analyse, and develop clear hypotheses and recommendations grounded in evidence.</li>
<li>Identify and size new growth opportunities across customer segments, acquisition channels, product adoption and monetisation, translating insights into experiments and executable business plans.</li>
<li>Design and test new approaches quickly, using results to decide whether to iterate, scale or stop rather than relying on established playbooks.</li>
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<p><strong>Build & Optimise Commercial Engines</strong></p>
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<li>Design and continuously improve end-to-end sales and customer lifecycles, from segmentation and lead prioritisation through outreach, conversion, activation and ongoing engagement.</li>
<li>Work closely with Relationship Managers and Commercial teams to identify funnel leakage, improve coverage and outreach models, develop practical sales enablement tools, and increase conversion and customer value.</li>
<li>Build the data, metrics and operating mechanisms required to understand what is working, diagnose problems and systematically improve commercial performance.</li>
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<p><strong>Drive Product Adoption & Customer Growth</strong></p>
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<li>Identify why different customer segments adopt (or fail to adopt) OKX products, combining behavioural data, customer insights and market intelligence to uncover barriers and opportunities.</li>
<li>Design and execute initiatives that improve product discovery, activation, engagement and cross-sell across the customer lifecycle.</li>
<li>Develop differentiated approaches for priority segments.</li>
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<h2 class="heading-2 ace-line old-record-id-ZvAmdvgIGoKyiHxjBTiu68Kcs9d"><strong>What We Look For In You </strong></h2>
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<li class="ace-line ace-line old-record-id-F7Q5dSyFPonFgJx4HDKu09ObsMh" data-list="bullet"><strong>Exceptional structured problem-solving and commercial judgement, </strong>with the ability to take ambiguous problems, determine what matters, develop hypotheses, and arrive at practical answers from first principles.<strong><br>-Strong ownership and execution orientation. </strong>You stay attached to problems from initial analysis through solution design, implementation, and measurable outcomes, and are willing to personally step into execution gaps rather than hand work off.<strong><br>- Strong analytical capabilities and comfort working hands-on with data </strong>to size opportunities, diagnose problems, test hypotheses, and measure results.<strong><br>- Demonstrated ability to design and improve commercial or operational systems,</strong> rather than simply execute within established processes.<strong><br>- Creative and intellectually curious, </strong>with a willingness to challenge assumptions, experiment with new approaches, and operate effectively without an established playbook.<strong><br>- Strong communication and influencing skills, </strong>with the ability to drive outcomes across senior and cross-functional stakeholders without direct authority.<strong><br>- Direct experience working in or closely with Sales/Commercial teams, including customer segmentation, pipeline management, sales effectiveness, or revenue growth, is strongly preferred. </strong>Experience in digital assets, fintech, or financial services is a plus.</li>
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<h2 class="heading-2 ace-line old-record-id-CmqsdZ2GTo6Z9VxuHx4ugzRRsm3"><strong>Perks &<span style="font-size: 18pt;"> Benefits </span></strong></h2>
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<div>Competitive total compensation package</div>
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<div>L&D programs and Education subsidy for employees' growth and development</div>
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<div>Various team building programs and company events</div>
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<div>Wellness and meal allowances </div>
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<div>Comprehensive healthcare schemes for employees and dependants</div>
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<div>More that we love to tell you along the process!</div>
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</div><div class="content-conclusion"><div data-lark-html-role="root"><span class="text-only" data-eleid="18"><span class="text-only"><span class="text-only" data-eleid="6">Notice:<br></span></span></span>
<div data-lark-html-role="root"><span class="text-only" data-eleid="26"><span class="text-only">All official </span><span class="text-only text-with-abbreviation text-with-abbreviation-bottomline">OKX</span><span class="text-only"> vacancies are published on this website.</span></span> <span class="text-only" data-eleid="28"><span class="text-only">While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. </span></span><strong><span class="text-only" data-eleid="29"><span class="text-only">If in doubt, please apply directly through our official careers website.</span></span></strong></div>
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<div data-lark-html-role="root"><span class="text-only" data-eleid="18"><span class="text-only">Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to </span><span class="text-only text-with-abbreviation text-with-abbreviation-bottomline">OKX</span><span class="text-only">'s </span></span><a class="link rich-text-anchor __anchor-intercept-flag__ text-content-link" href="https://www.okx.com/en-eu/help/okx-candidate-privacy-notice" target="_blank" data-eleid="19" data-lark-is-custom="true" data-lark-link="true">Candidate Privacy Notice</a><span class="text-only" data-eleid="20"><span class="text-only">.</span></span></div></div>
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