Operations Lead - Chatswood Chase at ALO
Sydney, New South Wales, AustraliaFull-timeStoresPosted 8 days ago
Apply with PipelineAbout the Role
<div class="content-intro"><p><strong>WHY JOIN ALO?</strong></p>
<p>Mindful movement. It’s at the core of why we do what we do at ALO—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That’s the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.</p></div><p><span data-contrast="auto">Objective</span></p>
<p><span data-contrast="none">The Operations Lead is a member of the store leadership team and is responsible for driving and coaching to profitability and efficiency. The Operations Lead will work closely with Operations & Visual Managers in initiating, delegating work, and providing feedback to the team to achieve optimal results supporting total store operations. </span><span data-contrast="none">Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently.</span><span data-ccp-props="{}"> </span></p>
<p><span data-contrast="none">Operations Leader</span><span data-ccp-props="{"134233118":false,"335559739":0}"> </span></p>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="none">Lead & execute inventory management processes effectively with a focus on maximizing inventory accuracy and reducing shrink</span></li>
<li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Investigate and root cause inventory accuracy issues, partnering with the General Manager to escalate process or system gaps</li>
<li style="color: rgb(0, 0, 0);" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span style="color: rgb(0, 0, 0);">Manage execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management</span></li>
<li style="color: rgb(0, 0, 0);" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span style="color: rgb(0, 0, 0);">Champion strong visual standards for the sales floor</span></li>
<li style="color: rgb(0, 0, 0);" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span style="color: rgb(0, 0, 0);">Support a safe work environment and efficient operation through strong stockroom standards and processes<span data-ccp-props="{}"> </span></span></li>
</ul>
<p><span style="color: rgb(0, 0, 0);"><span data-contrast="auto">Business Leader </span><span data-ccp-props="{"134233118":false,"335559739":0}"> </span></span></p>
<ul>
<li style="color: rgb(0, 0, 0);" data-leveltext="" data-font="Symbol" data-listid="6" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span style="color: rgb(0, 0, 0);" data-contrast="none">Partner with Operations & Visual Managers to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized</span></li>
<li style="color: rgb(0, 0, 0);" data-leveltext="" data-font="Symbol" data-listid="6" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span style="color: rgb(0, 0, 0);">Demonstrate strong business acumen by leveraging metrics to support business-driving strategies</span></li>
<li style="color: rgb(0, 0, 0);" data-leveltext="" data-font="Symbol" data-listid="6" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span style="color: rgb(0, 0, 0);">Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests<span data-ccp-props="{}"> </span></span></li>
</ul>
<p><span style="color: rgb(0, 0, 0);"><span data-contrast="auto">People Leader</span><span data-ccp-props="{"134233118":false,"335559739":0}"> </span></span></p>
<ul>
<li style="color: rgb(0, 0, 0);" data-leveltext="" data-font="Symbol" data-listid="10" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span style="color: rgb(0, 0, 0);" data-contrast="auto">Leads by example and inspires staff in daily operations and guest experience.</span></li>
<li style="color: rgb(0, 0, 0);" data-leveltext="" data-font="Symbol" data-listid="10" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span style="color: rgb(0, 0, 0);">Directly oversee the Operations Associates; responsible for recruitment and development of talent</span></li>
<li style="color: rgb(0, 0, 0);" data-leveltext="" data-font="Symbol" data-listid="10" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span style="color: rgb(0, 0, 0);">Use company performance tools to evaluate each operations associate and provide constant feedback to drive individual growth and improvement in partnership with the store leader<span data-ccp-props="{}"> </span></span></li>
</ul>
<p><span style="color: rgb(0, 0, 0);"><span data-contrast="none">Flow Experience Leader</span><span data-ccp-props="{"134233118":false,"335559739":0}"> </span></span></p>
<ul>
<li style="color: rgb(0, 0, 0);" data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span style="color: rgb(0, 0, 0);" data-contrast="none">Collaborate with Visual Lead to ensure cross-functional training, and Sales & Service Lead to ensure the business is well-executed</span></li>
<li style="color: rgb(0, 0, 0);" data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span style="color: rgb(0, 0, 0);">Execute company-level operation-focused directives, projects and initiatives, in partnership with management team, to achieve goals & KPI’s</span></li>
<li style="color: rgb(0, 0, 0);" data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span style="color: rgb(0, 0, 0);">Opens and closes the store in accordance with back of house (BOH) standards<span data-ccp-props="{}"> </span></span></li>
</ul>
<p><span style="color: rgb(0, 0, 0);"><span data-contrast="auto">Operations Lead Qualifications</span><span data-ccp-props="{"134233118":false,"335559739":0}"> </span></span></p>
<ul>
<li style="color: rgb(0, 0, 0);" data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span style="color: rgb(0, 0, 0);" data-contrast="auto">2+ Years prior work experience in a client-centric, sales environment</span></li>
<li style="color: rgb(0, 0, 0);" data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span style="color: rgb(0, 0, 0);">Proven leadership capabilities demonstrating excellent decision making</span></li>
<li style="color: rgb(0, 0, 0);" data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span style="color: rgb(0, 0, 0);">Values feedback, receptive to receiving feedback and eager to provide</span></li>
<li style="color: rgb(0, 0, 0);" data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span style="color: rgb(0, 0, 0);">Self-motivated with a desire to achieve results and excel individually, and as a team</span></li>
<li style="color: rgb(0, 0, 0);" data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span style="color: rgb(0, 0, 0);">Excellent interpersonal and written communication skills</span></li>
<li style="color: rgb(0, 0, 0);" data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span style="color: rgb(0, 0, 0);">Aligns with and embodies ALO’s Guiding Principles</span></li>
<li style="color: rgb(0, 0, 0);" data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span style="color: rgb(0, 0, 0);">Requires constant movement in and around all areas of store</span></li>
<li style="color: rgb(0, 0, 0);" data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span style="color: rgb(0, 0, 0);">Ability to lift, push, carry or otherwise move up to 10-15KG pounds</span></li>
<li style="color: rgb(0, 0, 0);" data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span style="color: rgb(0, 0, 0);">Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder</span></li>
<li style="color: rgb(0, 0, 0);" data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span style="color: rgb(0, 0, 0);">Ability to stand and move for an entire shift<span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></span></li>
</ul>
<div class="ewa-rteLine"><span style="color: rgb(0, 0, 0);">JUST SOME OF THE PERKS</span></div>
<div class="ewa-rteLine">
<ul>
<li style="color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0);">A generous ALO team discount, plus a complimentary ALO Wellness Club membership, offering unlimited access to on‑demand yoga and fitness classes led by world‑class instructors</span></li>
<li style="color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0);">Competitive salary, along with monthly store incentives that recognise performance, momentum, and shared wins as we grow together</span></li>
<li style="color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0);">A quarterly clothing allowance to support all‑day movement</span></li>
<li style="color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0);">Extensive career growth opportunities as ALO continues to expand across Australia</span></li>
</ul>
<div class="ewa-rteLine"><span style="color: rgb(0, 0, 0);">We’re passionate about connecting with driven and skilled individuals who are invested in their development. Together, we’ll continue to evolve our brand’s success while supporting the growth of your career.</span></div>
<div class="ewa-rteLine"> </div>
<div class="ewa-rteLine"><span style="color: rgb(0, 0, 0);">To support the needs of the business and our teams, this role requires a flexible approach to availability, including working a rotating roster across peak trading periods and weekends.</span></div>
<div class="ewa-rteLine"> </div>
<div class="ewa-rteLine"><span style="color: rgb(0, 0, 0);">We value diversity and inclusion and are proud to champion a culture where everyone feels valued, supported, and celebrated.</span></div>
<div class="ewa-rteLine"> </div>
<div class="ewa-rteLine"><span style="color: rgb(0, 0, 0);">By applying for this role, you consent to us completing a VEVO check to verify your right to work in Australia where required.</span></div>
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<div class="ewa-rteLine"><span style="color: rgb(0, 0, 0);"><span data-teams="true">#s-dni</span></span></div>
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