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Fraud Model Developer at SoFi

Jacksonville, FL; Cottonwood Heights, UTFull-timeMember Service Delivery StrategyPosted 18 days ago

About the Role

<div class="content-intro"><p><a href="https://www.sofi.com/sofi-employee-applicant-privacy-notice/" target="_blank"><strong>Employee Applicant Privacy Notice</strong></a></p> <p><strong>Who we are:</strong></p> <div> <p>Shape a brighter financial future with us.</p> <p>Together with our members, we’re changing the way people think about and interact with personal finance.</p> <p>We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. <strong>Join us to invest in yourself, your career, and the financial world.</strong></p> </div></div><h2><span style="font-size: 14pt;"><strong>The role:</strong></span></h2> <p>We are looking for a Senior Data Scientist and/or Machine Learning Model Developer to join our Fraud Model Development Team. This role owns end-to-end design, development, validation, deployment partnership, and performance management of high-impact fraud models across SoFi products including Personal Loans, Student Loans, Credit Cards, and Crypto.</p> <p>The Senior Fraud Model Developer is accountable for measurable fraud loss reduction and false positive improvements within assigned domains. This individual partners closely with Fraud Prevention, Risk, Operations, Finance, Compliance, and ML Platform teams to influence fraud strategy, inform risk tolerance decisions, and ensure models deliver sustained business impact.</p> <p>This position requires deep expertise in data analytics, statistical modeling, and machine learning, along with the ability to translate complex model performance into clear business outcomes. The ideal candidate brings strong fraud domain knowledge, production ML experience, and a demonstrated ability to manage model risk and complexity at scale</p> <h2><span style="font-size: 14pt;"><strong>What you’ll do:</strong></span></h2> <p>The Senior Fraud Model Developer will help SoFi build and scale high-performing fraud modeling solutions by:</p> <ul> <li>Owning end-to-end development of fraud models within assigned product or risk domains, from problem framing through production deployment and ongoing monitoring</li> <li>Driving measurable reductions in fraud loss, false positives, and operational expenses</li> <li>Translating model outputs into business impact metrics and influencing fraud strategy decisions</li> <li>Aggregating and synthesizing datasets from multiple data environments to design scalable and reusable modeling frameworks</li> <li>Analyzing complex datasets to identify drivers of fraud loss and member friction across products</li> <li>Conducting trade-off analysis between fraud loss mitigation, customer experience, and regulatory guardrails</li> <li>Establishing and maintaining model monitoring standards (e.g., performance metrics, drift detection, recalibration cadence) to proactively manage model risk</li> <li>Investigating external risk data and emerging fraud patterns to inform roadmap prioritization</li> <li>Partnering with ML Platform teams to productionize models in AWS and improve lifecycle governance</li> <li>Reducing model development cycle time by simplifying processes, improving documentation rigor, and creating reusable components</li> <li>Handling escalations related to model performance, risk exposure, or business impact within assigned scope</li> <li>Influencing roadmap sequencing and contributing to prioritization discussions based on ROI, regulatory considerations, and level of effort</li> </ul> <h2><span style="font-size: 14pt;"><strong>What you’ll need:</strong></span></h2> <ul> <li>7+ years of advanced quantitative modeling experience, or</li> <ul> <li>Master’s degree and 5+ years of related experience, or</li> <li>PhD and 3+ years of related experience, or</li> <li>Equivalent practical experience</li> </ul> <li>Demonstrated ownership of production machine learning models with measurable impact on fraud loss or false positive reduction</li> <li>Deep expertise in Python, SQL, and data visualization tools (e.g., Tableau)</li> <li>Strong knowledge of statistical methodologies and machine learning techniques (e.g., regression, decision trees, gradient boosting, random forests, neural networks, clustering analysis)</li> <li>Experience designing, validating, and monitoring models using metrics such as AUC, KS, precision/recall, and drift detection</li> <li>Ability to independently determine modeling approaches, manage trade-offs, and execute solutions with minimal guidance</li> <li>Experience partnering cross-functionally with Risk, Fraud Ops, Engineering, Finance, and Compliance stakeholders</li> <li>Strong communication skills with the ability to distill complex technical concepts into clear business recommendations</li> <li>Demonstrated ability to manage risk exposure within projects and proactively escalate with proposed solutions<br><br></li> </ul> <h2><span style="font-size: 14pt;"><strong>Nice to have:</strong></span></h2> <ul> <li>Direct experience in fintech, banking, payments, or digital fraud risk</li> <li>Familiarity with graph databases and network-based fraud detection</li> <li>Experience developing and deploying models in AWS environments</li> <li>Experience influencing fraud policy or risk tolerance decisions</li> </ul><div class="content-conclusion"><div class="gmail_default"><strong>Compensation and Benefits</strong></div> <div class="gmail_default">The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.&nbsp;</div> <div class="gmail_default">&nbsp;</div> <div class="gmail_default">To view all of our comprehensive&nbsp;and competitive&nbsp;benefits, visit our&nbsp;<strong><a href="https://sofietyinfo.sofi.com/sofi-benefits" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://sofietyinfo.sofi.com/sofi-benefits&amp;source=gmail&amp;ust=1667318410571000&amp;usg=AOvVaw0ZqbRtznVe1JsWWUOWQUnN">Benefits at SoFi</a>&nbsp;</strong>page!</div> <h5 style="text-align: center;"><span style="font-weight: 400;">SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.</span></h5> <h5 style="text-align: center;"><span style="font-weight: 400;">The Company hires the best qualified candidate for the job, without regard to protected characteristics.</span></h5> <h5 style="text-align: center;"><span style="font-weight: 400;">Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.</span></h5> <h5 style="text-align: center;"><a href="https://dol.ny.gov/system/files/documents/2022/02/ls740_1.pdf" target="_blank"><span style="font-weight: 400;">New York applicants: Notice of Employee Rights</span></a></h5> <h5 style="text-align: center;"><span style="font-weight: 400;">SoFi is committed to an inclusive culture. As part of this commitment, </span><span style="font-weight: 400;">SoFi </span><span style="font-weight: 400;">offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email </span><a href="mailto:[email protected]" target="_blank">[email protected].</a></h5> <h5 style="text-align: center;"><span style="font-weight: 400;">Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.</span></h5> <div class="gmail_default"><strong>Internal Employees</strong></div> <div class="gmail_default">If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.</div></div>