
People Experience Generalist at Prolific
LondonFull-timePeoplePosted 23 days ago
Apply with PipelineAbout the Role
<p style="text-align: center;"><span style="font-family: tahoma, arial, helvetica, sans-serif;"><em>Prolific</em></span></p>
<p style="text-align: left;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">Prolific is not just another player in the AI space—we are the architects of the human data infrastructure that's reshaping the landscape of AI development. In a world where foundational AI technologies are increasingly commoditized, it's the quality and diversity of human-generated data that truly differentiates products and models.</span></p>
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<p style="text-align: center;"><span style="font-family: tahoma, arial, helvetica, sans-serif;"><em>The Role</em></span></p>
<p style="text-align: left;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">We’re seeking a People Experience Generalist to act as the heartbeat of the People function at Prolific, playing a central role in supporting and connecting our global team. As the primary point of contact for day-to-day People matters, you’ll ensure that employees have a seamless, positive experience across all touchpoints. This position is ideal for someone with early-stage business partnering experience who is eager to grow their impact by working across multiple areas, including people operations, employee experience, and office coordination. You’ll help drive key processes, support managers and employees alike, and contribute to building an inclusive, engaging, and well-organised workplace where people can do their best work.</span></p>
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<p style="text-align: center;"><span style="font-family: tahoma, arial, helvetica, sans-serif;"><em>What you'll be doing? </em></span></p>
<p style="text-align: left;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">People Operations</span></p>
<ul style="text-align: left;">
<li style="font-family: tahoma, arial, helvetica, sans-serif;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">Maintain and update HRIS with accurate employee data</span></li>
<li style="font-family: tahoma, arial, helvetica, sans-serif;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">Organise benefits administration </span></li>
<li style="font-family: tahoma, arial, helvetica, sans-serif;">Partner with the wider people team on all aspects of the employee lifecycle, including data pulls, action tracking, and program coordination</li>
<li style="font-family: tahoma, arial, helvetica, sans-serif;">Create dashboards and insights, translating people data into actionable insights and recommendations to share with the business</li>
<li style="font-family: tahoma, arial, helvetica, sans-serif;">Support execution of People lifecycle Programs, such as performance , probation and compensation reviews</li>
<li style="font-family: tahoma, arial, helvetica, sans-serif;">Roll out and adapt global People Experience programs. </li>
<li style="font-family: tahoma, arial, helvetica, sans-serif;">Provide country-specific onboarding information, including local policies, time off entitlements, and benefits—ensuring a seamless and scalable onboarding process.</li>
<li style="font-family: tahoma, arial, helvetica, sans-serif;">Oversee early-stage performance management/processes—ensuring process compliance and a meaningful experience for all involved. </li>
</ul>
<p style="text-align: left;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">London Office & Employee Experience</span></p>
<ul style="text-align: center;">
<li style="text-align: left; font-family: tahoma, arial, helvetica, sans-serif;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">Serve as the onsite People presence in London, supporting culture and everyday employee needs</span></li>
<li style="text-align: left; font-family: tahoma, arial, helvetica, sans-serif;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">Act as the local point of contact to support the facilitation of company events.</span></li>
<li style="text-align: left; font-family: tahoma, arial, helvetica, sans-serif;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">Handle ad hoc office administrative responsibilities</span></li>
</ul>
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<p style="text-align: center;"><span style="font-family: tahoma, arial, helvetica, sans-serif;"><em>What You’ll Bring </em></span></p>
<ul style="text-align: center;">
<li style="text-align: left; font-family: tahoma, arial, helvetica, sans-serif;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">2+ years of professional experience in an HR, People Operations or Admin role</span></li>
<li style="text-align: left; font-family: tahoma, arial, helvetica, sans-serif;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">Available to work in the London office at least 1 day per week</span></li>
<li style="text-align: left; font-family: tahoma, arial, helvetica, sans-serif;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">Strong proficiency in G-Suite</span></li>
<li style="text-align: left; font-family: tahoma, arial, helvetica, sans-serif;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">Proven ability to handle administrative tasks and maintain accurate employee data in a HRIS , ideally with experience using an HRIS (e.g., Bob)</span></li>
<li style="text-align: left; font-family: tahoma, arial, helvetica, sans-serif;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">Scalability and automation-focused—with experience in building scalable, low-touch people processes.</span></li>
<li style="text-align: left; font-family: tahoma, arial, helvetica, sans-serif;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">Data Literacy: Comfortable with pulling reports, tracking actions, and showing a keen interest in learning to translate people data into actionable insights</span></li>
<li style="text-align: left; font-family: tahoma, arial, helvetica, sans-serif;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">Early-stage knowledge of HR policies, procedures, and core HR functions across the employee lifecycle</span></li>
<li style="text-align: left; font-family: tahoma, arial, helvetica, sans-serif;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">Excellent written and verbal communication skills</span></li>
<li style="text-align: left; font-family: tahoma, arial, helvetica, sans-serif;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">Exceptional organisational and time management skills with a strong attention to detail and the ability to multitask and manage competing priorities</span></li>
<li style="text-align: left; font-family: tahoma, arial, helvetica, sans-serif;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">High level of honesty, integrity, and the ability to handle sensitive and confidential information with the utmost professionalism</span></li>
<li style="text-align: left; font-family: tahoma, arial, helvetica, sans-serif;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">Strong interpersonal skills to build rapport and trust quickly with people at all levels and a collaborative mindset for working with other teams</span></li>
<li style="text-align: left; font-family: tahoma, arial, helvetica, sans-serif;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">Demonstrated problem-solving abilities and critical thinking to help address employee queries </span></li>
<li style="text-align: left; font-family: tahoma, arial, helvetica, sans-serif;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">A positive, proactive attitude and the ability to be flexible and adaptable to change in a fast-paced, agile environment</span></li>
</ul>
<p style="text-align: center;"> </p>
<p style="text-align: center;"><span style="font-family: tahoma, arial, helvetica, sans-serif;"><em>Why Prolific is a great place to work</em></span></p>
<p style="text-align: left;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">We've built a unique platform that connects researchers and companies with a global pool of participants, enabling the collection of high-quality, ethically sourced human behavioral data and feedback. This data is the cornerstone of developing more accurate, nuanced, and aligned AI systems.</span></p>
<p style="text-align: left;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">We believe that the next leap in AI capabilities won't come solely from scaling existing models but from integrating diverse human perspectives and behaviors into AI development. By providing this crucial human data infrastructure, Prolific is positioning itself at the forefront of the next wave of AI innovation—one that reflects the breadth and the best of humanity.</span></p>
<p style="text-align: left;"><span style="font-family: tahoma, arial, helvetica, sans-serif;">Working for us will place you at the forefront of AI innovation, providing access to our unique human data platform and opportunities for groundbreaking research. Join us to enjoy a competitive salary, benefits, and remote working within our impactful, mission-driven culture.</span></p>
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<p style="text-align: center;"><span style="font-family: tahoma, arial, helvetica, sans-serif;"><em>Links to more information on Prolific</em></span></p>
<p style="text-align: center;"><span style="font-family: tahoma, arial, helvetica, sans-serif;"><a href="https://www.notion.so/prolific/dbc97f2b3ff24f1bb6fa834a2c9c3283?v=4f874e88e46a4f54afd8bf62f1db19ed&p=9f2c1de05dfa43338d48c20362bfead1&pm=c">Benefits </a></span></p>
<p style="text-align: center;"><span style="font-family: tahoma, arial, helvetica, sans-serif;"><a href="https://www.notion.so/prolific/dbc97f2b3ff24f1bb6fa834a2c9c3283?v=4f874e88e46a4f54afd8bf62f1db19ed">External Handbook</a> </span></p>
<p style="text-align: center;"><span style="font-family: tahoma, arial, helvetica, sans-serif;"><a href="https://www.prolific.com/">Website </a></span></p>
<p style="text-align: center;"><span style="font-family: tahoma, arial, helvetica, sans-serif;"><a href="https://www.youtube.com/@JoinProlific">Youtube</a> </span></p>
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<p style="text-align: center;"><span style="font-family: tahoma, arial, helvetica, sans-serif;"><em>Privacy Statement</em></span></p>
<p><span style="font-family: tahoma, arial, helvetica, sans-serif;">By submitting your application, you agree that Prolific may collect your personal data for recruiting and global organization planning. Prolific's <a href="https://www.notion.so/prolific/Policy-Privacy-Notice-for-Candidates-f94a136a67544388b4888bc436451b57">Candidate Privacy Notice</a> explains what personal information Prolific may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Prolific use of your personal information.</span></p>
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