Principal Google Workspace Administrator (Bangkok based, relocation provided) at Agoda

<div class="content-intro"><p></p> <p><strong>About Agoda</strong></p> <p>At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.&nbsp;&nbsp;</p> <p>&nbsp;</p> <p>Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.</p> <p>&nbsp;</p> <p>No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.</p></div><p>&nbsp;</p> <p><strong>Get To Know Our Team:</strong></p> <p>Agoda&nbsp;is Asia’s leading and fastest growing online hotel reservation website.&nbsp;Maintaining&nbsp;this position requires an incredible amount of data,&nbsp;a superior&nbsp;IT infrastructure, and world class talent to bring it all together.&nbsp;Information Technology is Agoda’s core competency, and an IT career with us&nbsp;provides&nbsp;excellent growth opportunities in an exciting, multicultural environment with over 74 nationalities.&nbsp;</p> <p>This position sits within a fast-paced environment, where innovation and creative thinking matter; where passion for new technology applied in creative ways drives us to constantly improve the customer experience. We strive to create products and services that make a difference, and work hard to ensure continuous, consistent progress. And we never forget to have fun while doing it.&nbsp;</p> <p><strong>The Opportunity:</strong></p> <p>For our team in Bangkok we are looking for a Principal Google Workspace Administrator with deep, hands-on experience administering Google Workspace in a complex corporate environment. This role requires top-level technical knowledge, strong ownership, and the ability to lead administration, security, governance and support for Google Workspace services at scale.&nbsp;</p> <p><strong>What You’ll Do:</strong></p> <ul> <li> <p>Own and lead the administration of the Google Workspace environment, including Gmail, Google Drive, Calendar, Meet, Groups, Shared&nbsp;Drives&nbsp;and the Google Admin console.&nbsp;</p> </li> </ul> <ul> <li> <p>Act as the senior technical authority for Google Workspace, providing principal-level&nbsp;expertise&nbsp;across architecture, configuration, governance,&nbsp;security&nbsp;and operational support.&nbsp;</p> </li> </ul> <ul> <li> <p>Manage the full lifecycle of Google Workspace user and group administration, including provisioning, deprovisioning, organizational units, permissions,&nbsp;delegation&nbsp;and policy enforcement.&nbsp;</p> </li> </ul> <ul> <li> <p>Design, implement and&nbsp;maintain&nbsp;security controls across Google Workspace, including access management, data protection policies, sharing controls, retention&nbsp;settings&nbsp;and administrative best practices.&nbsp;</p> </li> </ul> <ul> <li> <p>Lead troubleshooting and resolution of complex Google Workspace issues affecting mail flow, account access, Google Drive permissions, calendar functionality, collaboration&nbsp;tools&nbsp;and service integrations.&nbsp;</p> </li> </ul> <ul> <li> <p>Provide expert support for Google Workspace migrations, service changes, platform&nbsp;improvements&nbsp;and business-driven configuration updates.&nbsp;</p> </li> </ul> <ul> <li> <p>Develop and&nbsp;maintain&nbsp;standards,&nbsp;procedures&nbsp;and governance for Google Workspace administration to ensure consistency,&nbsp;compliance&nbsp;and scalability.&nbsp;</p> </li> </ul> <ul> <li> <p>Partner with security,&nbsp;infrastructure&nbsp;and business teams to align Google Workspace services with company policies, compliance&nbsp;requirements&nbsp;and user needs.&nbsp;</p> </li> </ul> <ul> <li> <p>Monitor platform health, usage&nbsp;trends&nbsp;and administrative activities, and proactively&nbsp;identify&nbsp;opportunities to improve reliability,&nbsp;performance&nbsp;and user experience.&nbsp;</p> </li> </ul> <ul> <li> <p>Support escalated end-user and operational issues through ServiceNow or similar ticketing systems, ensuring strong ownership, clear&nbsp;communication&nbsp;and&nbsp;timely&nbsp;resolution.&nbsp;</p> </li> </ul> <ul> <li> <p>Provide guidance,&nbsp;mentorship&nbsp;and technical leadership to other IT team members on Google Workspace administration and support practices.&nbsp;</p> </li> <li> <p>Drive continuous improvement across the Google Workspace environment by&nbsp;identifying&nbsp;automation,&nbsp;optimization&nbsp;and standardization opportunities.&nbsp;</p> </li> </ul> <p><strong>Required Qualifications:</strong></p> <ul> <li> <p>Extensive experience administering a Google Workspace environment in a corporate setting, with clear hands-on ownership of platform configuration, policy&nbsp;management&nbsp;and end-user services.&nbsp;</p> </li> </ul> <ul> <li> <p>Principal-level knowledge of Google Workspace administration, with deep&nbsp;expertise&nbsp;across Gmail, Google Drive, Calendar, Meet, Groups, Shared&nbsp;Drives&nbsp;and the Google Admin console.&nbsp;</p> </li> </ul> <ul> <li> <p>Proven experience designing and managing Google Workspace governance, security controls, user lifecycle&nbsp;administration&nbsp;and collaboration policies at scale.&nbsp;</p> </li> </ul> <ul> <li> <p>Strong experience troubleshooting and resolving complex Google Workspace issues in enterprise environments.&nbsp;</p> </li> </ul> <ul> <li> <p>Experience working with ServiceNow or similar ticketing systems in a structured IT support or operations environment.&nbsp;</p> </li> </ul> <ul> <li> <p>Strong communication&nbsp;and stakeholder management skills, with the ability to work across technical and business teams.&nbsp;</p> </li> </ul> <ul> <li> <p>A high level&nbsp;of ownership, sound&nbsp;judgment&nbsp;and the ability to&nbsp;operate&nbsp;independently in a fast-paced global environment.&nbsp;</p> </li> </ul> <ul> <li> <p>English: full professional fluency.&nbsp;</p> </li> </ul> <ul> <li> <p>A team player with the ability to lead by example and raise the technical standard of the function.&nbsp;</p> </li> </ul> <p>&nbsp;</p> <p>#Manila #Kualalumpur #Singapore #Bangkok</p> <p>&nbsp;</p><div class="content-conclusion"><p>&nbsp;</p> <h4>&nbsp;</h4> <h4><span class="font-semibold" data-streamdown="strong">Please review our Hiring Process Guidelines before your interview — click <a href="https://careersatagoda.com/interview/"><span style="text-decoration: underline;">here</span> </a>to learn how interviewing at Agoda works.</span></h4> <p>&nbsp;</p> <p>&nbsp;</p> <h3><strong>Discover more about working at Agoda</strong></h3> <ul> <li>Agoda Careers&nbsp;<a href="https://careersatagoda.com/">https://careersatagoda.com</a></li> <li>Facebook&nbsp;<a href="https://www.facebook.com/agodacareers/">https://www.facebook.com/agodacareers/</a></li> <li>LinkedIn&nbsp;<a href="https://www.linkedin.com/company/agoda">https://www.linkedin.com/company/agoda</a></li> <li>YouTube&nbsp;<a href="https://www.youtube.com/agodalife">https://www.youtube.com/agodalife</a></li> </ul> <p>&nbsp;</p> <p><strong>Equal Opportunity Employer&nbsp;</strong></p> <p>At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.</p> <p>We&nbsp;will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our <a href="https://careersatagoda.com/privacy-statement" target="_blank">privacy policy</a>.</p> <p><strong>Disclaimer</strong></p> <p>We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.</p></div>