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Enterprise Solutions Engineer, LATAM at Postman

Miami, Florida, United StatesFull-timeSalesPosted 22 days ago

About the Role

<div class="content-intro"><h2><strong>Who Are We?</strong></h2> <p>Postman is the world’s leading API platform, used by more than 45 million+ developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs, faster.</p> <p>The company is headquartered in San Francisco and has offices in Boston, New York, Austin, Tokyo, London, and Bangalore - where Postman was founded. Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com or connect with Postman on X via @getpostman.</p> <p>P.S: We highly recommend reading <a href="https://api-first-world.com/">The "API-First World" graphic novel</a> to understand the bigger picture and our vision at Postman.</p></div><h2><strong>The Opportunity.</strong></h2> <p><span style="font-weight: 400;">With so many organizations using Postman, we are looking for exceptional Solutions Engineers to join our team and to help us to efficiently support and grow our enterprise business. You will partner with our Sales team to promote an API-first development culture, nurture customer relationships, and guide Postman users on how to most effectively leverage our platform to build their APIs. Ideally, we are looking for someone who lives and breathes APIs, is comfortable with JavaScript, has experience in enterprise sales, and is an expert Postman user already!</span></p> <p><span style="font-weight: 400;">In addition to working with a product that customers already know and love, you will be well-supported in this role by our Sales, Customer Success, Developer Relations, and Engineering teams.</span></p> <h2><strong>What You'll Do</strong></h2> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Help drive enterprise sales by nurturing prospects and supporting Strategic and Enterprise customers</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Conduct discovery, qualification, technical demos, and proof of value workshops with prospective customers looking to shift to an API-first development culture</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Handle Postman technical questions or objections and provide solutions or workarounds to address customer needs</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Understand deeply our customers workflows today and how they can adopt API-first development best practices</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Share customer feedback with appropriate teams and provide general customer advocacy</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Remain up-to-date with the competitive landscape, current trends, and challenges in the API market</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Create proof of concept integrations, tooling, and workflows as needed to support prospective customers</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Maintain and develop customer sandbox environments and best practices of working with the product</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Act as a technical intermediary between sales and other teams to best fit our customers needs</span></li> </ul> <h2><strong>About You</strong></h2> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">4+ years of enterprise sales/solutions engineering experience</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">2+ years of software development experience</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Fluent in Spanish and Portugese</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Remote work friendly, with ability to travel up to 40%</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Loves teamwork and collaboration in a fast-paced environment</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Customer facing experience and comfortable engaging all levels of technologists including individual developers, QA, product, and engineering leaders</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience engaging senior management and executive audiences to convey Postman's value proposition</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Capable of forging deep, long-lasting relationships with Strategic customers</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Strong understanding of APIs, and experience with producing and consuming with APIs across different domains</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Strong understanding of modern development methodologies and DevOps with an appreciation of the software development life cycle</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Comfortable with the enterprise SaaS sales process and common security concerns of cloud services</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience executing enterprise sales strategies and sales methodologies like MEDDIC, Challenger Sale, Command of the Message, etc.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Excellent listener that seeks to understand what a customer is trying to achieve rather than pre-supposing solutions</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Familiar with typical developer tooling: IDEs, Git, CI/CD, monitoring services, microservices, containers, cloud computing services, etc.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Fast learner, excited and willing to learn new technology on an ongoing basis</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Great communication skills (presentation, verbal and written)</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Undergraduate degree or equivalent experience</span></li> </ul> <p><span style="font-weight: 400;">The reasonably estimated base salary for this role ranges from $200,000 to $245,000, plus a competitive equity package. Actual compensation is based on the candidate's skills, qualifications, and experience.</span></p><div class="content-conclusion"><h2 data-renderer-start-pos="4036"><strong data-renderer-mark="true">What Else?</strong></h2> <p data-renderer-start-pos="4048">In addition to Postman's pay-on-performance philosophy, and a flexible schedule working with a fun, collaborative team, Postman offers a comprehensive set of benefits, including full medical coverage, flexible PTO, wellness reimbursement, and a monthly lunch stipend. Along with that, our wellness programs will help you stay in the best of your physical and mental health. Our frequent and fascinating team-building events will keep you connected, while our donation-matching program can support the causes you care about. We’re building a long-term company with an inclusive culture where everyone can be the best version of themselves.&nbsp;</p> <p data-renderer-start-pos="4048">At Postman we value in person collaboration. We are in office 5 days a week for all roles based out of our hubs in San Francisco Bay Area, Boston, Austin, Tokyo and London. For roles based in Bangalore, employees currently work in the office three days a week and will transition to five days per week by the end of the year. We were thoughtful in our approach which is based on collaboration and grounded in feedback from our workforce, leadership team, and peers. The benefits of our in office model will be shared knowledge, brainstorming sessions, communication, and building trust in-person that cannot be replicated via zoom.</p> <h2 data-renderer-start-pos="3620"><strong data-renderer-mark="true">Our Values</strong></h2> <p data-renderer-start-pos="3633">At Postman, we create with the same curiosity that we see in our users. We value transparency and honest communication about not only successes, but also failures. In our work, we focus on specific goals that add up to a larger vision. Our inclusive work culture ensures that everyone is valued equally as important pieces of our final product. We are dedicated to delivering the best products we can.</p> <h2><strong>Equal opportunity</strong></h2> <p data-renderer-start-pos="4048">Postman is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Postman does not accept unsolicited headhunter and agency resumes. Postman will not pay fees to any third-party agency or company that does not have a signed agreement with Postman.</p></div>