Scheduling Manager, Home Care at Bayada

<div class="wnfdnti _1ibi0s33y _1ibi0s34u" data-pm-slice="1 1 []"><strong>Toms River Pediatrics (TRP) | Toms River, NJ</strong></div> <p class="wnfdntu _1ibi0s3f5 _1ibi0s3ce _1ibi0s3ea"><strong>Full-time | In-office | Base salary:</strong> $50,000–$55,000 annually, plus commission opportunity</p> <p class="wnfdntu _1ibi0s3f5 _1ibi0s3ce _1ibi0s3ea">BAYADA Home Health Care is seeking a positive, proactive Scheduling Manager (CSM) to join our Toms River Pediatrics office. This is an excellent opportunity for a relationship-focused leader who is energized by sales, business growth, team management, and making a meaningful difference in the lives of clients and families.</p> <p class="wnfdntu _1ibi0s3f5 _1ibi0s3ce _1ibi0s3ea">The Scheduling Manager is a key connector between clients, families, referral sources, and field employees. In this role, you will grow the office’s business, strengthen relationships, resolve concerns, and help ensure clients receive reliable, compassionate care in the comfort of their homes.</p> <div class="wnfdnti _1ibi0s33y _1ibi0s34u"><strong>What You’ll Do</strong></div> <ul class="wnfdntf"> <li class="wnfdnte _1ibi0s33w"> <div class="wnfdntu _1ibi0s3f5 _1ibi0s3ce _1ibi0s3ea">Build and grow the office caseload through relationship development, sales-minded outreach, and excellent service.</div> </li> <li class="wnfdnte _1ibi0s33w"> <div class="wnfdntu _1ibi0s3f5 _1ibi0s3ce _1ibi0s3ea">Develop and maintain strong relationships with clients, families, referral sources, and nurses.</div> </li> <li class="wnfdnte _1ibi0s33w"> <div class="wnfdntu _1ibi0s3f5 _1ibi0s3ce _1ibi0s3ea">Serve as a connector and troubleshooter between client needs and nurse staffing needs.</div> </li> <li class="wnfdnte _1ibi0s33w"> <div class="wnfdntu _1ibi0s3f5 _1ibi0s3ce _1ibi0s3ea">Deliver exceptional client service by addressing concerns with empathy, professionalism, urgency, and consistent follow-through.</div> </li> <li class="wnfdnte _1ibi0s33w"> <div class="wnfdntu _1ibi0s3f5 _1ibi0s3ce _1ibi0s3ea">Support nurses through communication, problem-solving, relationship management, and administrative guidance.</div> </li> <li class="wnfdnte _1ibi0s33w"> <div class="wnfdntu _1ibi0s3f5 _1ibi0s3ce _1ibi0s3ea">Conduct desk-based marketing outreach and occasional in-person visits to physician, physical therapy, and other referral offices.</div> </li> <li class="wnfdnte _1ibi0s33w"> <div class="wnfdntu _1ibi0s3f5 _1ibi0s3ce _1ibi0s3ea">Learn and apply BAYADA’s marketing and business-development approach through training and coaching.</div> </li> <li class="wnfdnte _1ibi0s33w"> <div class="wnfdntu _1ibi0s3f5 _1ibi0s3ce _1ibi0s3ea">Partner with office leadership and clinical team members to support quality service, continuity of care, and business growth.</div> </li> <li class="wnfdnte _1ibi0s33w"> <div class="wnfdntu _1ibi0s3f5 _1ibi0s3ce _1ibi0s3ea">Provide recruiting support, including onboarding</div> </li> <li class="wnfdnte _1ibi0s33w"> <div class="wnfdntu _1ibi0s3f5 _1ibi0s3ce _1ibi0s3ea">Participate in quarterly after-hours events and job fairs as needed.</div> </li> <li class="wnfdnte _1ibi0s33w"> <div class="wnfdntu _1ibi0s3f5 _1ibi0s3ce _1ibi0s3ea">Manage day-to-day activities primarily from the office using the Statewide system.</div> </li> </ul> <h2 class="wnfdnti _1ibi0s33y _1ibi0s34u">What We’re Looking For</h2> <ul class="wnfdntf"> <li class="wnfdnte _1ibi0s33w"> <div class="wnfdntu _1ibi0s3f5 _1ibi0s3ce _1ibi0s3ea">A sales-minded, growth-oriented professional who understands that expanding the business helps more people access meaningful care.</div> </li> <li class="wnfdnte _1ibi0s33w"> <div class="wnfdntu _1ibi0s3f5 _1ibi0s3ce _1ibi0s3ea">Experience leading, coaching, supervising, or managing people.</div> </li> <li class="wnfdnte _1ibi0s33w"> <div class="wnfdntu _1ibi0s3f5 _1ibi0s3ce _1ibi0s3ea">Strong relationship-building, communication, organization, and follow-up skills.</div> </li> <li class="wnfdnte _1ibi0s33w"> <div class="wnfdntu _1ibi0s3f5 _1ibi0s3ce _1ibi0s3ea">A positive, proactive approach and the confidence to address difficult conversations.</div> </li> <li class="wnfdnte _1ibi0s33w"> <div class="wnfdntu _1ibi0s3f5 _1ibi0s3ce _1ibi0s3ea">The ability to remain calm and composed under pressure, thoughtfully addressing client concerns and nurse relationship challenges with empathy, professionalism, and a focus on resolution.</div> </li> <li class="wnfdnte _1ibi0s33w"> <div class="wnfdntu _1ibi0s3f5 _1ibi0s3ce _1ibi0s3ea">Strong judgment and problem-solving skills in a fast-paced environment.</div> </li> <li class="wnfdnte _1ibi0s33w"> <div class="wnfdntu _1ibi0s3f5 _1ibi0s3ce _1ibi0s3ea">Comfort balancing client service, employee support, marketing, staffing needs, and business priorities.</div> </li> <li class="wnfdnte _1ibi0s33w"> <div class="wnfdntu _1ibi0s3f5 _1ibi0s3ce _1ibi0s3ea">Experience in home care, healthcare, staffing, sales, customer service, operations, or a related field is helpful.</div> </li> <li class="wnfdnte _1ibi0s33w"> <div class="wnfdntu _1ibi0s3f5 _1ibi0s3ce _1ibi0s3ea">Home care experience is preferred but can be learned by the right candidate.</div> </li> <li class="wnfdnte _1ibi0s33w"> <div class="wnfdntu _1ibi0s3f5 _1ibi0s3ce _1ibi0s3ea">Proficiency with computer systems and the ability to learn Statewide and other office technology.</div> </li> </ul> <h2 class="wnfdnti _1ibi0s33y _1ibi0s34u">Schedule and Work Environment</h2> <ul class="wnfdntf"> <li class="wnfdnte _1ibi0s33w"> <div class="wnfdntu _1ibi0s3f5 _1ibi0s3ce _1ibi0s3ea">Full-time, primarily in-office position in Toms River, NJ.</div> </li> <li class="wnfdnte _1ibi0s33w"> <div class="wnfdntu _1ibi0s3f5 _1ibi0s3ce _1ibi0s3ea">Monday–Friday schedule with flexibility for occasional after-hours events and job fairs.</div> </li> <li class="wnfdnte _1ibi0s33w"> <div class="wnfdntu _1ibi0s3f5 _1ibi0s3ce _1ibi0s3ea">Occasional local travel for marketing visits and community outreach.</div> </li> </ul> <h2 class="wnfdnti _1ibi0s33y _1ibi0s34u">Compensation and Benefits</h2> <ul class="wnfdntf"> <li class="wnfdnte _1ibi0s33w"> <div class="wnfdntu _1ibi0s3f5 _1ibi0s3ce _1ibi0s3ea">Base salary of $50,000–$55,000 annually.</div> </li> <li class="wnfdnte _1ibi0s33w"> <div class="wnfdntu _1ibi0s3f5 _1ibi0s3ce _1ibi0s3ea">Commission opportunity tied to gross margin growth.</div> </li> <li class="wnfdnte _1ibi0s33w"> <div class="wnfdntu _1ibi0s3f5 _1ibi0s3ce _1ibi0s3ea">Comprehensive benefits package, including medical, dental, and vision coverage; paid time off; paid holidays; 401(k) with company match; employer-paid life insurance; Employee Assistance Program; and tuition reimbursement.</div> </li> <li class="wnfdnte _1ibi0s33w"> <div class="wnfdntu _1ibi0s3f5 _1ibi0s3ce _1ibi0s3ea">Training, mentorship, and opportunities for professional growth.</div> </li> <li class="wnfdnte _1ibi0s33w"> <div class="wnfdntu _1ibi0s3f5 _1ibi0s3ce _1ibi0s3ea">The opportunity to make a meaningful difference for clients, families, and the community every day.</div> </li> </ul> <h2 class="wnfdnti _1ibi0s33y _1ibi0s34u">Why You’ll Love BAYADA</h2> <p class="wnfdntu _1ibi0s3f5 _1ibi0s3ce _1ibi0s3ea">At BAYADA, our work is grounded in compassion, excellence, and reliability. Every team member plays an important role in helping people live safely and comfortably at home. As a CSM, you will have the opportunity to lead through relationships, grow a meaningful service, support nurses, and help more clients receive the care they deserve.</p> <p class="wnfdntu _1ibi0s3f5 _1ibi0s3ce _1ibi0s3ea">BAYADA is an equal opportunity employer and values diversity, equity, and inclusion in our workplace and communities.</p> <p class="wnfdntu _1ibi0s3f5 _1ibi0s3ce _1ibi0s3ea">#LIRX</p><div class="content-conclusion"><p><strong><span style="color: black;">As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates.</span></strong></p> <p>BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in <a href="https://www.bayada.com/50">here</a>.</p> <p>BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. &nbsp;Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.</p></div>