Client Service Associate at Guidepoint

<div class="iCIMS_InfoMsg iCIMS_InfoMsg_Job"> <div class="iCIMS_Expandable_Container"> <div class="iCIMS_Expandable_Text"> <div id="content" class=""> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><strong>OVERVIEW</strong></span></p> </div> </div> </div> </div> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">The Client Service team is the backbone of Guidepoint’s success. The team is responsible for efficiently delivering Guidepoint’s services to our clients around the world. We work to understand each client’s unique business questions and help them gain critical insights to stay informed and make better business decisions. As an Associate on the Client Service team you will focus on making the right connections between our clients and Advisors across numerous industries. Your role will focus on researching industries relevant to client project requests and recruiting elite subject matter experts into our network to ensure the right connection is made. After you master these core skills of recruiting and connecting Advisors with clients, you will gain additional exposure to more complex project and client relationship management as you grow your career here and move into Research Manager and Project Manager roles. Come work with us to deliver the best service in the industry and help our clients make some of the most important business decisions in today’s economy.</span></p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">This is full-time position based in Seoul.</span></p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><strong>What You'll Do:</strong></span></p> <div class="iCIMS_InfoMsg iCIMS_InfoMsg_Job"> <div class="iCIMS_Expandable_Container"> <div class="iCIMS_Expandable_Text"> <div id="content" class=""> <div class="iCIMS_InfoMsg iCIMS_InfoMsg_Job"> <div class="iCIMS_Expandable_Container"> <div class="iCIMS_Expandable_Text"> <ul> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Review and analyze client research requests and use a range of resources to identify the most relevant subject matter experts across geographies, industries, and topics for each project</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Utilize the phone, LinkedIn, and outreach to recruit new Advisors to join the Guidepoint network by effectively communicating why their expertise is a good match for the specific project you’re working on</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Screen experts for their suitability for specific client projects and create professional profiles for client consideration</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Operate with a teamwork mentality that leads to building and maintaining strong relationships with other Guidepoint employees, offices, and Advisors</span></li> </ul> </div> </div> </div> <p class="iCIMS_InfoMsg iCIMS_InfoField_Job"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><strong>What You Have:</strong></span></p> <ul> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Bachelor’s degree and strong academic record required</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">High level fluency in both Korean and English (Additional languages such as Mandarin and/or Japanese are a strong plus)<br></span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Outgoing personality with the ability to speak with people at all professional levels</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Intellectual curiosity and desire to learn</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Excellent written and verbal communication skills</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Effective time management and organizational skills</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Demonstrated ability to work both individually and as part of a team</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Ability to work in a fast-paced entrepreneurial environment</span></li> </ul> <div class="iCIMS_InfoMsg iCIMS_InfoMsg_Job"> <div class="iCIMS_Expandable_Container"> <div class="iCIMS_Expandable_Text"> <p class="iCIMS_InfoMsg iCIMS_InfoField_Job"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><strong>What We Have:</strong></span></p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;" data-ccp-props="{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;134245417&quot;:true,&quot;335551550&quot;:1,&quot;335551620&quot;:1}"><span data-contrast="auto">Client Service Associates can earn<strong> up to 61MIL KRW (for strong performance) </strong>over a twelve-month period. The compensation package consists of an annual base salary which includes a fixed overtime allowance, and variable compensation linked to individual performance.</span></span></p> <div class="iCIMS_InfoMsg iCIMS_InfoMsg_Job"> <div class="iCIMS_Expandable_Container"> <div class="iCIMS_Expandable_Text"> <ul> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span class="ui-provider a b c d e f g h i j k l m n o p q r s t u v w x y z ab ac ae af ag ah ai aj ak" style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Hybrid work environment, 2 days work from home</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Competitive compensation</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Generous paid annual leave&nbsp;</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Casual, ambitious and multicultural work environment</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Central office location</span></li> </ul> </div> </div> </div> </div> </div> </div> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><strong><span data-contrast="none">ABOUT GUIDEPOINT:</span></strong></span></p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span data-contrast="none">Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action.</span><span data-ccp-props="{&quot;201341983&quot;:1,&quot;335559685&quot;:720,&quot;335559738&quot;:195,&quot;335559739&quot;:195,&quot;335559740&quot;:300}">&nbsp;</span></span></p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span data-contrast="none">Backed by a network of nearly 1.75 million experts and Guidepoint’s 1,600 employees worldwide, we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful.</span><span data-ccp-props="{&quot;201341983&quot;:1,&quot;335559685&quot;:720,&quot;335559738&quot;:195,&quot;335559739&quot;:195,&quot;335559740&quot;:300}">&nbsp;</span></span></p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;" data-contrast="none">At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience.</span></p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;" data-ccp-props="{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;134245417&quot;:true,&quot;335551550&quot;:1,&quot;335551620&quot;:1}"><span data-teams="true">#LI-JL1</span></span></p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span data-contrast="auto">#LI-Hybrid</span><span data-ccp-props="{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;134245417&quot;:true,&quot;335551550&quot;:1,&quot;335551620&quot;:1}">&nbsp;</span></span></p> </div> </div> </div> </div>