Healthcare Client Services Coordinator at Bayada

<p>&nbsp;</p> <h3 class="wnfdntj _1ibi0s33y _1ibi0s34u" data-pm-slice="1 1 []">Client Services Associate – Skilled Nursing | Sewell, NJ</h3> <p class="wnfdntv _1ibi0s3fb _1ibi0s3ce _1ibi0s3eg"><strong>Salary:</strong> $45,000–$50,000 annually plus commission</p> <p class="wnfdntv _1ibi0s3fb _1ibi0s3ce _1ibi0s3eg"><strong>Schedule:</strong> Full-time, exempt | Monday–Friday | Daytime office hours, approximately 8:30 a.m.–5:00 p.m.</p> <p class="wnfdntv _1ibi0s3fb _1ibi0s3ce _1ibi0s3eg"><strong>Benefits:</strong> Weekly pay, PTO, comprehensive benefits, and 401(k) match</p> <p class="wnfdntv _1ibi0s3fb _1ibi0s3ce _1ibi0s3eg">BAYADA HOME HEALTH CARE is seeking a Client Services Associate for our Washington Township (WT) Skilled Nursing office in Sewell, NJ. In this office-based role, you will support a small caseload of clients while helping onboard field nurses, maintain compliance, coordinate schedules, and support accurate payroll and day-to-day service delivery.</p> <p class="wnfdntv _1ibi0s3fb _1ibi0s3ce _1ibi0s3eg">Our Skilled Nursing team provides high-quality care to clients in the comfort of home. This role is an important connection point between clients, families, field nurses, clinical leaders, and office operations—helping ensure that clients receive dependable care and that nurses have the support and documentation needed to be successful in the field.</p> <p class="wnfdntv _1ibi0s3fb _1ibi0s3ce _1ibi0s3eg">If you are organized, detail-oriented, and energized by helping both clients and employees, this could be the next step in your career. This Client Services Associate position is ideal for someone who enjoys balancing relationship-building with administrative follow-through, onboarding responsibilities, compliance tracking, scheduling, and payroll coordination.</p> <h2 class="wnfdntj _1ibi0s33y _1ibi0s34u">What you’ll do</h2> <ul class="wnfdntg"> <li class="wnfdntf _1ibi0s33w"> <div class="wnfdntv _1ibi0s3fb _1ibi0s3ce _1ibi0s3eg">Manage a small caseload and support day-to-day coordination of services for assigned clients</div> </li> <li class="wnfdntf _1ibi0s33w"> <div class="wnfdntv _1ibi0s3fb _1ibi0s3ce _1ibi0s3eg">Communicate with clients, families, field nurses, referral sources, and office partners to ensure needs are met with compassion, excellence, and reliability</div> </li> <li class="wnfdntf _1ibi0s33w"> <div class="wnfdntv _1ibi0s3fb _1ibi0s3ce _1ibi0s3eg">Coordinate schedules and case coverage for assigned clients and field nurses</div> </li> <li class="wnfdntf _1ibi0s33w"> <div class="wnfdntv _1ibi0s3fb _1ibi0s3ce _1ibi0s3eg">Help process payroll accurately and on time for assigned cases and field employees</div> </li> <li class="wnfdntf _1ibi0s33w"> <div class="wnfdntv _1ibi0s3fb _1ibi0s3ce _1ibi0s3eg">Support field-nurse onboarding from offer acceptance through readiness to provide care</div> </li> <li class="wnfdntf _1ibi0s33w"> <div class="wnfdntv _1ibi0s3fb _1ibi0s3ce _1ibi0s3eg">Process onboarding paperwork, background-check documentation, clearances, health records, licenses, certifications, and other required compliance items</div> </li> <li class="wnfdntf _1ibi0s33w"> <div class="wnfdntv _1ibi0s3fb _1ibi0s3ce _1ibi0s3eg">Coordinate initial NHT and orientation activities for newly hired field nurses</div> </li> <li class="wnfdntf _1ibi0s33w"> <div class="wnfdntv _1ibi0s3fb _1ibi0s3ce _1ibi0s3eg">Track onboarding progress, outstanding documents, required training, and employee readiness</div> </li> <li class="wnfdntf _1ibi0s33w"> <div class="wnfdntv _1ibi0s3fb _1ibi0s3ce _1ibi0s3eg">Support compliance follow-up, credential tracking, file audits, and renewal requirements</div> </li> <li class="wnfdntf _1ibi0s33w"> <div class="wnfdntv _1ibi0s3fb _1ibi0s3ce _1ibi0s3eg">Maintain accurate client, employee, scheduling, payroll, and service records</div> </li> <li class="wnfdntf _1ibi0s33w"> <div class="wnfdntv _1ibi0s3fb _1ibi0s3ce _1ibi0s3eg">Partner with clinical leaders and office leadership to ensure nurses are prepared and compliant before providing care</div> </li> <li class="wnfdntf _1ibi0s33w"> <div class="wnfdntv _1ibi0s3fb _1ibi0s3ce _1ibi0s3eg">Respond to client, family, referral-source, and field-nurse questions and escalate concerns appropriately</div> </li> <li class="wnfdntf _1ibi0s33w"> <div class="wnfdntv _1ibi0s3fb _1ibi0s3ce _1ibi0s3eg">Proactively problem-solve service, scheduling, staffing, documentation, and payroll issues</div> </li> <li class="wnfdntf _1ibi0s33w"> <div class="wnfdntv _1ibi0s3fb _1ibi0s3ce _1ibi0s3eg">Provide backup support to the Client Services Manager and office leadership</div> </li> <li class="wnfdntf _1ibi0s33w"> <div class="wnfdntv _1ibi0s3fb _1ibi0s3ce _1ibi0s3eg">Welcome field nurses and visitors and help create a positive, responsive office experience</div> </li> <li class="wnfdntf _1ibi0s33w"> <div class="wnfdntv _1ibi0s3fb _1ibi0s3ce _1ibi0s3eg">Collaborate with the office team on process improvements, reporting, and operational projects</div> </li> <li class="wnfdntf _1ibi0s33w"> <div class="wnfdntv _1ibi0s3fb _1ibi0s3ce _1ibi0s3eg">Participate in training and development activities designed to prepare you for future leadership opportunities</div> </li> <li class="wnfdntf _1ibi0s33w"> <div class="wnfdntv _1ibi0s3fb _1ibi0s3ce _1ibi0s3eg">Model The BAYADA Way in all interactions, demonstrating compassion, excellence, and reliability</div> </li> </ul> <h2 class="wnfdntj _1ibi0s33y _1ibi0s34u">What you bring</h2> <h3 class="wnfdntj _1ibi0s33y _1ibi0s34u">Required</h3> <ul class="wnfdntg"> <li class="wnfdntf _1ibi0s33w"> <div class="wnfdntv _1ibi0s3fb _1ibi0s3ce _1ibi0s3eg">High school diploma or equivalent</div> </li> <li class="wnfdntf _1ibi0s33w"> <div class="wnfdntv _1ibi0s3fb _1ibi0s3ce _1ibi0s3eg">Strong organization, attention to detail, follow-through, and time-management skills</div> </li> <li class="wnfdntf _1ibi0s33w"> <div class="wnfdntv _1ibi0s3fb _1ibi0s3ce _1ibi0s3eg">Ability to manage multiple client-service, onboarding, compliance, scheduling, and payroll priorities</div> </li> <li class="wnfdntf _1ibi0s33w"> <div class="wnfdntv _1ibi0s3fb _1ibi0s3ce _1ibi0s3eg">Strong written and verbal communication skills</div> </li> <li class="wnfdntf _1ibi0s33w"> <div class="wnfdntv _1ibi0s3fb _1ibi0s3ce _1ibi0s3eg">Proficiency with computers and the ability to learn scheduling, documentation, payroll, email, and reporting systems</div> </li> <li class="wnfdntf _1ibi0s33w"> <div class="wnfdntv _1ibi0s3fb _1ibi0s3ce _1ibi0s3eg">Ability to handle confidential client and employee information with discretion and professionalism</div> </li> <li class="wnfdntf _1ibi0s33w"> <div class="wnfdntv _1ibi0s3fb _1ibi0s3ce _1ibi0s3eg">Comfort working in a fast-paced office environment with frequent changes and time-sensitive requirements</div> </li> <li class="wnfdntf _1ibi0s33w"> <div class="wnfdntv _1ibi0s3fb _1ibi0s3ce _1ibi0s3eg">Commitment to accurate documentation, compliance, and a positive client and employee experience</div> </li> </ul> <h3 class="wnfdntj _1ibi0s33y _1ibi0s34u">Preferred</h3> <ul class="wnfdntg"> <li class="wnfdntf _1ibi0s33w"> <div class="wnfdntv _1ibi0s3fb _1ibi0s3ce _1ibi0s3eg">Experience with nurse onboarding, credentialing, compliance, orientation, or employee-file management</div> </li> <li class="wnfdntf _1ibi0s33w"> <div class="wnfdntv _1ibi0s3fb _1ibi0s3ce _1ibi0s3eg">Experience with scheduling, staffing, payroll, referrals, or coordinating healthcare services</div> </li> <li class="wnfdntf _1ibi0s33w"> <div class="wnfdntv _1ibi0s3fb _1ibi0s3ce _1ibi0s3eg">Experience supporting field nurses, clients, families, or clinical teams</div> </li> <li class="wnfdntf _1ibi0s33w"> <div class="wnfdntv _1ibi0s3fb _1ibi0s3ce _1ibi0s3eg">Familiarity with electronic medical records, HRIS, payroll, scheduling, or compliance-tracking systems</div> </li> <li class="wnfdntf _1ibi0s33w"> <div class="wnfdntv _1ibi0s3fb _1ibi0s3ce _1ibi0s3eg">Knowledge of the local community and service area</div> </li> </ul> <h2 class="wnfdntj _1ibi0s33y _1ibi0s34u">Why join BAYADA</h2> <ul class="wnfdntg"> <li class="wnfdntf _1ibi0s33w"> <div class="wnfdntv _1ibi0s3fb _1ibi0s3ce _1ibi0s3eg">Support a mission-driven Skilled Nursing team focused on helping clients receive high-quality care at home</div> </li> <li class="wnfdntf _1ibi0s33w"> <div class="wnfdntv _1ibi0s3fb _1ibi0s3ce _1ibi0s3eg">Join a supportive, values-based nonprofit organization</div> </li> <li class="wnfdntf _1ibi0s33w"> <div class="wnfdntv _1ibi0s3fb _1ibi0s3ce _1ibi0s3eg">Build meaningful relationships with clients, families, field nurses, clinical leaders, and office teams</div> </li> <li class="wnfdntf _1ibi0s33w"> <div class="wnfdntv _1ibi0s3fb _1ibi0s3ce _1ibi0s3eg">Develop skills in client services, nurse onboarding, compliance, scheduling, payroll, and office operations</div> </li> <li class="wnfdntf _1ibi0s33w"> <div class="wnfdntv _1ibi0s3fb _1ibi0s3ce _1ibi0s3eg">Access ongoing training, mentorship, and career growth opportunities</div> </li> <li class="wnfdntf _1ibi0s33w"> <div class="wnfdntv _1ibi0s3fb _1ibi0s3ce _1ibi0s3eg">Enjoy weekly pay, paid time off, and a comprehensive benefits package</div> </li> <li class="wnfdntf _1ibi0s33w"> <div class="wnfdntv _1ibi0s3fb _1ibi0s3ce _1ibi0s3eg">Grow your career within a respected organization that values internal development</div> </li> <li class="wnfdntf _1ibi0s33w"> <div class="wnfdntv _1ibi0s3fb _1ibi0s3ce _1ibi0s3eg">Make a meaningful difference for clients and families throughout your community</div> </li> <li class="wnfdntf _1ibi0s33w"> <div class="wnfdntv _1ibi0s3fb _1ibi0s3ce _1ibi0s3eg">Bring your organization, reliability, and customer-service strengths to a team that values excellence and accountability</div> </li> </ul> <h2 class="wnfdntj _1ibi0s33y _1ibi0s34u">Benefits</h2> <p class="wnfdntv _1ibi0s3fb _1ibi0s3ce _1ibi0s3eg">BAYADA offers a comprehensive Total Rewards program designed to support employees with health plan options, flexibility, and long-term financial security. Learn more at <a href="https://www.bayada.com/benefits" target="_blank">https://www.bayada.com/benefits</a>.</p> <p class="wnfdntv _1ibi0s3fb _1ibi0s3ce _1ibi0s3eg">Benefits may include:</p> <ul class="wnfdntg"> <li class="wnfdntf _1ibi0s33w"> <div class="wnfdntv _1ibi0s3fb _1ibi0s3ce _1ibi0s3eg">Medical, dental, and vision coverage</div> </li> <li class="wnfdntf _1ibi0s33w"> <div class="wnfdntv _1ibi0s3fb _1ibi0s3ce _1ibi0s3eg">Paid holidays, vacation, and sick time</div> </li> <li class="wnfdntf _1ibi0s33w"> <div class="wnfdntv _1ibi0s3fb _1ibi0s3ce _1ibi0s3eg">401(k) with company match</div> </li> <li class="wnfdntf _1ibi0s33w"> <div class="wnfdntv _1ibi0s3fb _1ibi0s3ce _1ibi0s3eg">Employer-paid life insurance</div> </li> <li class="wnfdntf _1ibi0s33w"> <div class="wnfdntv _1ibi0s3fb _1ibi0s3ce _1ibi0s3eg">Employee Assistance Program</div> </li> <li class="wnfdntf _1ibi0s33w"> <div class="wnfdntv _1ibi0s3fb _1ibi0s3ce _1ibi0s3eg">Tuition reimbursement</div> </li> <li class="wnfdntf _1ibi0s33w"> <div class="wnfdntv _1ibi0s3fb _1ibi0s3ce _1ibi0s3eg">Direct deposit</div> </li> </ul> <h2 class="wnfdntj _1ibi0s33y _1ibi0s34u">Apply</h2> <p class="wnfdntv _1ibi0s3fb _1ibi0s3ce _1ibi0s3eg">If you are ready to bring your client-service, onboarding, compliance, scheduling, and payroll skills to a role where you can support clients and field nurses, we’d love to connect with you. This Client Services Associate opportunity offers the chance to grow your career, strengthen office operations, and make a meaningful difference every day.</p> <p class="wnfdntv _1ibi0s3fb _1ibi0s3ce _1ibi0s3eg">#LIRX</p> <p>&nbsp;</p><div class="content-conclusion"><p><strong><span style="color: black;">As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates.</span></strong></p> <p>BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in <a href="https://www.bayada.com/50">here</a>.</p> <p>BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. &nbsp;Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.</p></div>