Senior AI Agent Engineer at Liberate

<h2><strong>About Us:</strong></h2> <p><strong data-stringify-type="bold"><em data-stringify-type="italic">Liberate builds AI agents to automate manual tasks for the $2.7T insurance industry. We started with voice — the hardest and most valuable channel in insurance — and are now expanding into full workflow automation across sales, servicing, and claims. Our long-term vision is to build reasoning agents capable of handling the entire spectrum of insurance carrier and broker operations. We've raised $72M to date, including a $50M Series B in October 2025, backed by top-tier venture firms.</em></strong></p> <h2><strong>About The Role:</strong></h2> <p>We are seeking an <span class="notion-enable-hover" data-token-index="1">AI Agent Engineer</span> to bridge the gap between our cutting-edge products and our customers' technical needs, ensuring successful deployment and integration. In this role, you will work closely with customer success, sales, product, and engineering teams to deliver AI-driven solutions that drive measurable value for our customers.</p> <p><em><strong>*Location: Boston or San Francisco (Berkeley) hybrid role (2 day/week in-office)&nbsp;</strong></em></p> <h2><strong>Key Responsibilities:</strong></h2> <ul> <li>Collaborate with the sales team to understand customer requirements and design tailored AI-driven solutions that meet their specific business needs.</li> <li>Serve as the technical expert during the post-sales process, providing product demonstrations, technical presentations, and answering detailed customer inquiries.</li> <li>Work closely with customers to assess their current systems and workflows, identifying integration points for our AI solutions.</li> <li>Develop and deliver customized product configurations and prototypes to demonstrate the value and functionality of our solutions.</li> <li>Assist in the implementation process by providing technical guidance, troubleshooting issues, and ensuring seamless integration with customer systems.</li> <li>Act as a liaison between customers and the product development team, communicating customer feedback and helping to shape future product features.</li> <li>Provide post-sales support to ensure customer satisfaction and continued product success.</li> <li>Create and maintain technical documentation, including integration guides, FAQs, and best practices.</li> </ul> <h2><strong>Qualifications:</strong></h2> <p><strong>Must have</strong></p> <ul> <li>7+ years of experience in a solutions engineering or technical consulting role, preferably within the AI or technology sectors.</li> <li>Bachelor's degree in Computer Science, Engineering, or a related field.</li> <li>Extreme sense of ownership, urgency, and customer obsession to ensure that you will thrive in our early stage enterprise startup environment</li> <li>Experience with programming languages such as Python, Java, or similar, and familiarity with APIs, data integration, and cloud platforms.</li> <li>Strong technical background with experience in software development, system integration, and cloud-based solutions.</li> <li>Excellent communication and presentation skills, with the ability to clearly explain complex technical concepts to both technical and non-technical audiences.</li> <li>Proven ability to manage multiple customer engagements simultaneously, delivering high-quality results under tight deadlines.</li> <li>Strong problem-solving skills and a proactive approach to addressing customer challenges.</li> </ul> <p><strong>Nice to have</strong></p> <ul> <li>Familiarity with AI, machine learning, and data analytics technologies and how they can be applied in enterprise environments.</li> <li>Experience in the insurance technology or financial services industries.</li> <li>Previous experience working in a startup or high-growth environment.</li> <li>Certifications in cloud platforms such as AWS, Google Cloud, or Azure.</li> </ul> <p>Salary Range: $120,000-$220,000</p> <p class="p1">The salary range may be inclusive of several levels that would be applicable to the position. Final salary will be based on a number of factors including, level, relevant prior experience, skills and expertise. This range is only inclusive of base salary, not benefits (more details below) or equity.</p> <h2><strong>Benefits:</strong></h2> <ul> <li>Competitive salary with equity options</li> <li>Flexible PTO</li> <li>401(k) plan</li> <li>Comprehensive health, dental, and vision insurance</li> <li>Flexible work environment&nbsp;</li> <li>Collaborative and innovative company culture</li> </ul>