Revenue Cycle Management Analyst at 24 Hour Home Care

<div class="content-intro"><p>&nbsp;</p> <p>&nbsp;</p></div><div class="iCIMS_InfoMsg iCIMS_InfoMsg_Job"> <div class="iCIMS_Expandable_Container"> <div class="iCIMS_InfoMsg iCIMS_InfoMsg_Job"> <div class="iCIMS_Expandable_Container"> <div class="iCIMS_Expandable_Text"> <p><strong><span data-teams="true">Build a Career That Changes Lives - Including Your Own</span></strong></p> <p>24 Hour Home Care is a leading provider of home care and community-based services focused on helping individuals live safely and independently. As part of TEAM Services Group, a private equity-backed healthcare services organization, we combine a mission-driven culture with a commitment to innovation, growth, and operational excellence.&nbsp;&nbsp;</p> <p>Here, the work you do matters. Whether you’re supporting clients directly or helping drive our business forward, every role contributes to improving lives and strengthening the communities we serve.</p> <p><strong>Grow with purpose. Lead with heart. Make a difference every day.</strong></p> <p><span data-ccp-props="{&quot;335551550&quot;:2,&quot;335551620&quot;:2}">Watch this short video to see the heart behind our work and the impact our teams create every day.</span></p> <p><iframe src="https://www.youtube.com/embed/ZUoJuCJhePs?si=-4zCWp6HpJb4xeLb" width="560" height="314"></iframe></p> <p><strong>Who You Are:</strong></p> <p><span data-contrast="none">You are a&nbsp;</span><em><span data-contrast="none">passionate and performance-driven</span></em><span data-contrast="none">&nbsp;t</span><span data-contrast="none">eam player, eager to take on a key role in our company’s growth. You embody Team 24’s Care &amp; Compete Principles and Competencies</span><span data-contrast="none">:&nbsp;</span></p> <p><img style="max-width: 100%;" src="https://images.prismic.io/24hrcares/ZxvD6YF3NbkBYCuZ_Care%26CompetePrinciples.jpg" alt="" width="382"></p> <p><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}">&nbsp;</span></p> <p><span data-contrast="auto">In the spirit of&nbsp;<em>Own(ing) It With Courage</em>, we encourage you to check out our Glassdoor Page to learn more about 24 Hour Home Care and to leave a review about your experience:&nbsp;<a href="https://www.glassdoor.com/Reviews/24-Hour-Home-Care-Reviews-E535324.htm" target="_blank">24 Hour Home Care: Glassdoor Page</a></span></p> <p>&nbsp;</p> <p><span data-contrast="auto">Sound interesting?&nbsp;</span><span data-contrast="none">Read on for more details!</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}">&nbsp;</span></p> </div> </div> </div> <h2 class="iCIMS_InfoMsg iCIMS_InfoField_Job">&nbsp;</h2> <div class="iCIMS_InfoMsg iCIMS_InfoMsg_Job"> <div class="iCIMS_Expandable_Container"> <div class="iCIMS_Expandable_Text"> <p><strong>The Role:</strong></p> </div> </div> </div> <p></p> <p class="PDq2pG_selectionAnchorContainer" data-start="79" data-end="416">The Revenue Cycle Management (RCM) Analyst executes the day-to-day revenue cycle for Community Supports, including billing, claims follow-up, denials and appeals, payment allocation, revenue recording, and accounts receivable management across Managed Care, Medi-Cal, CalAIM, Veterans Affairs (VA), and other Community Supports programs.</p> <p data-start="418" data-end="661">This is a hands-on role responsible for managing assigned payers throughout the revenue cycle, ensuring clean and timely claims, resolving denials, accurately posting payments and revenue, and maintaining clean and current accounts receivable.</p> <p data-start="663" data-end="691"><strong data-start="663" data-end="691">Primary Responsibilities</strong></p> <ul data-start="693" data-end="1543"> <li data-section-id="h0h7kh" data-start="693" data-end="868">Generate and submit accurate claims for assigned payers, validating authorizations, service units, codes, modifiers, rates, and supporting documentation prior to submission.</li> <li data-section-id="crsryx" data-start="869" data-end="1048">Manage claims through resolution, including EDI rejections, payer follow-up, denials, appeals, underpayments, and escalations while identifying recurring issues and root causes.</li> <li data-section-id="1dibm2q" data-start="1049" data-end="1197">Post and reconcile payments, adjustments, recoupments, and cash activity, resolving unapplied cash and payment variances against contracted rates.</li> <li data-section-id="mwi50t" data-start="1198" data-end="1365">Record revenue and reconcile billing and accounts receivable activity in NetSuite, supporting month-end close, accruals, write-offs, and related financial reporting.</li> <li data-section-id="evzuav" data-start="1366" data-end="1543">Manage AR aging for assigned payers, maintain revenue cycle reporting, and identify process or system improvements across Salesforce, Waystar, NetSuite, and related workflows.</li> </ul> <p></p> <div class="iCIMS_InfoMsg iCIMS_InfoMsg_Job"> <div class="iCIMS_Expandable_Container"> <div class="iCIMS_Expandable_Text"> <p><strong>This is a hybrid position, coming into the El Segundo office 1x per week.&nbsp;</strong></p> <p><strong>Please note that this is a temporary position.</strong></p> <p><strong>What You Bring to the Table:</strong></p> <p></p> <p class="PDq2pG_selectionAnchorContainer" data-start="1545" data-end="1563"><strong data-start="1545" data-end="1563">Qualifications</strong></p> <ul data-start="1565" data-end="2129"> <li data-section-id="ch0k68" data-start="1565" data-end="1678">3–5 years of healthcare revenue cycle experience, including medical billing, claims follow-up, and collections.</li> <li data-section-id="1m49zxc" data-start="1679" data-end="1792">Hands-on experience with denials management, appeals, EDI submission, payment posting, and cash reconciliation.</li> <li data-section-id="qomhg2" data-start="1793" data-end="1889">Working knowledge of Medicaid, Medi-Cal, Managed Care billing, and reimbursement requirements.</li> <li data-section-id="2ous5l" data-start="1890" data-end="1978">Experience recording revenue and reconciling accounts receivable within an ERP system.</li> <li data-section-id="209l79" data-start="1979" data-end="2129">Experience with CalAIM, Community Supports, Home Care, Home Health, Behavioral Health, PACE, or other multi-payer healthcare environments preferred.</li> </ul> <p data-start="2131" data-end="2141"><strong data-start="2131" data-end="2141">Skills</strong></p> <ul data-start="2143" data-end="2462" data-is-last-node="" data-is-only-node=""> <li data-section-id="1w38zyh" data-start="2143" data-end="2216">Healthcare billing, claims, denials, and accounts receivable management</li> <li data-section-id="1u8qbz0" data-start="2217" data-end="2261">Revenue reconciliation and payment posting</li> <li data-section-id="3z24k8" data-start="2262" data-end="2319">Strong Excel skills, including pivot tables and lookups</li> <li data-section-id="1o8d0zn" data-start="2320" data-end="2385">Salesforce, Waystar, NetSuite, and Power BI knowledge preferred</li> <li data-section-id="1xlxham" data-start="2386" data-end="2462" data-is-last-node="">Attention to detail, analytical problem solving, and strong follow-throug</li> </ul> <p>&nbsp;</p> <p><strong>What We Bring to the Table:</strong></p> <p><img style="max-width: 100%;" src="https://images.prismic.io/24hrcares/ahNN2LK9tuLqEG0u_BenefitsgraphicTempEmployee_V2.png" alt="" width="284"></p> <p>Learn more about 24 Hour Home Care's benefits for temporary employees <a href="https://24hrcares.cdn.prismic.io/24hrcares/aDnWDidWJ-7kSvt__BenefitsOverviewSupportCareTempEmployees.pdf">here</a>!</p> <p>_{<em>24 Hour Home Care is an Equal Opportunity Employer that is proud of its culture of diversity and inclusion.&nbsp; Individuals seeking employment are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. &nbsp;Additionally, 24 Hour Home Care will consider qualified candidates with criminal histories in a manner consistent with the law.</em>}</p> <p>_{<em>Qualified applicants with criminal history will be considered for employment in accordance with California Fair Chance Act and the Los Angeles County Fair Chance Ordinance for Employers, ensuring individuals with criminal history have fair and equitable access to opportunities for gainful employment in the unincorporated areas of LA County.&nbsp;</em>}</p> <p>_{<em>Upon review, should criminal history have a direct, adverse, and negative relationship, 24 Hour Home Care will conduct an Individualized Assessment and provide a Preliminary Notice of Adverse Action; specifying the laws or regulations that impose such restrictions.&nbsp; At which point, 24 Hour Home Care will review the prospective hire’s written response and mitigating circumstances before making a final decision. Should withdrawal of a conditional offer of employment be determined, 24 Hour Home Care will provide a copy of the Second Individualized Assessment. </em>}</p> <p>_{<em>Individuals have the right to reach out to the LA County Department of Business and Consumer Affairs to file a complaint or if you require additional information. </em>}</p> <ul> <li style="font-style: italic;">_{<em>By Email: <a href="mailto:[email protected]">[email protected]</a></em>}</li> <li style="font-style: italic;">_{<em>By Web: <a href="https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fdcba.lacounty.gov%2Fcontact-us%2F&amp;data=05%7C02%7Ccat.vo%4024hrcares.com%7C94e70c44b4b544e1d02a08dcd1dba42f%7Cf6d4f09d81a84f0c93853c6ca8d9ea14%7C0%7C0%7C638615988518805253%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&amp;sdata=vQEeNw2hFpnvdHXmuY6Pc4isaSj7o%2Fe%2Bm1oEciscoXk%3D&amp;reserved=0">https://dcba.lacounty.gov/contact-us/</a></em>}</li> <li style="font-style: italic;">_{<em>By Phone: (800) 593-8222</em>}</li> </ul> <p><em>For California applicants: by applying for this position, you acknowledge and consent to the collection, use, and disclosure of your personal information in accordance with our <a href="https://www.24hrcares.com/california-employee-privacy-notice">privacy policy </a></em><em>and the California Consumer Privacy Act (CCPA).</em></p> </div> </div> </div> </div> </div><div class="content-pay-transparency"><div class="pay-input"><div class="title">The expected California Pay Range for this position:</div><div class="pay-range"><span>$76,086</span><span class="divider">&mdash;</span><span>$86,070 USD</span></div></div></div>