Director, Key Accounts Sales at Affirm

<div class="content-intro"><p>At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.</p></div><p data-pm-slice="1 1 []"><strong>About the Revenue team </strong><br>The Revenue team drives Affirm’s top-line growth through strategic partnerships, pricing, and go-to-market execution. We acquire, retain, and expand merchant relationships across eCommerce, in-store, telesales, and the Affirm app. The team leads onboarding, relationship management, and performance optimisation to help partners succeed. We deliver value-added solutions, drive adoption, and support long-term business growth by connecting merchants and consumers through Affirm’s products.<br><br><strong>About the role</strong><br>We’re looking for a Director, Key &amp; Enterprise Sales in the UK to lead this business and help shape Affirm’s long-term growth in retail. Reporting to the Head of International Sales, this leader will oversee 5 senior Account Executives and work with some of Affirm’s most strategic merchants across fashion, beauty, apparel, sporting goods, electronics, furniture, travel and other lifestyle categories in the UK and Europe.</p> <p><br>This leader will evolve our UK Go To Market (GTM) strategy, build executive relationships, guide complex commercial opportunities, and turn strategy into measurable business results. They will lead a high-impact team and partner across the business to help Affirm win, launch, and grow strategic merchant relationships.<br><br><strong>What you’ll do</strong></p> <ul> <li> <p>Lead and mentor a team of senior Account Executives, creating alignment, accountability, and consistent execution against regional and company priorities.</p> </li> <li> <p>Own executive stakeholder management for the region: set the narrative, surface risks early, recommend decisions, and drive resolution with senior leadership; lead executive-level negotiations with strategic partners.</p> </li> <li> <p>Partner with senior leadership to define and evolve the UK/Europe enterprise GTM strategy and operating model, including segmentation, coverage, merchant prioritization, deal governance, and standards for how Affirm wins, launches, and grows strategic partnerships.</p> </li> <li> <p>Influence broader commercial strategy by bringing market insights, merchant feedback, and competitive trends into business planning, prioritization, and investment decisions.</p> </li> <li> <p>Serve as the regional decision-maker for complex commercial opportunities, balancing merchant needs, risk considerations, operational constraints, and long-term business objectives to drive successful outcomes.</p> </li> <li> <p>Recruitment &amp; Process Ownership: Own talent planning, hiring, and calibration processes for the region, building a high-performing organization and ensuring consistent leadership standards across the team.</p> </li> <li> <p>Bring structure and innovation to sales execution, pipeline management, and deal strategy, driving efficiency and effectiveness across the team.</p> </li> <li> <p>Own end-to-end outcomes from signature through launch and first-year expansion, including cross-channel, cross-geography, and multi-brand growth; hold cross-functional partners accountable to shared milestones, resolve escalations, and ensure delivery against commercial and customer experience objectives.</p> </li> <li> <p>Hold your team accountable for performance, providing immediate and thoughtful coaching to drive continuous improvement, and build a strong team culture aligned with Affirm’s values.</p> </li> <li> <p>Serve as a senior thought leader at industry events and conferences, advocating for our mission and strengthening our position in the market.</p> </li> <li> <p>Travel regularly to lead executive engagements to accelerate AE deal cycles, and facilitate team planning sessions and offsites.</p> </li> </ul> <p><strong>What we look for</strong></p> <ul> <li> <p>10+ years of solution selling experience, including 5+ years leading high-performing enterprise sales teams.</p> </li> <li> <p>A strategic and hands-on sales leader with a deep understanding of enterprise sales and complex deal structures.</p> </li> <li> <p>Experience shaping operating models, sales processes, or commercial strategies that scale beyond an individual team or territory.</p> </li> <li> <p>Experience setting regional/department strategy, translating it into operating rhythms, and scaling a team/org to deliver sustained results.</p> </li> <li> <p>Demonstrated ability to drive cross-functional execution across Product/Legal/Risk/CS for complex enterprise partnerships.</p> </li> <li> <p>Operational &amp; Pipeline Rigor: Deep expertise and strict ownership of CRM/Salesforce hygiene, forecasting accuracy, and sales methodologies.</p> </li> <li> <p>Proven track record of selling into large, enterprise merchants across numerous industries, ideally with experience in Retail, Travel and/or the Credit and Payments landscape.</p> </li> <li> <p>Strong alignment with Affirm’s mission, with a passion for building financial products that improve lives. Ideally, you have used our product and understand its value to merchants and consumers.</p> </li> <li> <p>Strong executive presence and ability to build relationships with senior stakeholders internally and at major brands.</p> </li> <li> <p>An active networker who can broker warm leads and open doors to new opportunities.</p> </li> <li> <p>A structured, organized leader who brings new ways of thinking and managing to the team.</p> </li> <li> <p>A proactive, entrepreneurial mindset with the ability to navigate ambiguity and drive initiatives forward.</p> </li> <li> <p>A strong coach and mentor who holds the team accountable and provides real-time, constructive feedback to improve performance.</p> </li> <li> <p>Willingness to travel regularly to support deal acceleration, industry events, and team collaboration.</p> </li> </ul> <div> <div> <p><strong>Base Pay Grade</strong> - N</p> <p><strong>Equity Grade</strong> - 7</p> <p>Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, which includes the annual base pay and the sales incentive target.&nbsp;</p> <p>Base pay is part of a total compensation package that may include monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidised medical coverage, dental and vision for you and your dependents). In addition, the employees may be eligible for equity rewards offered by Affirm Holdings, Inc. (parent company).</p> <p>GBR base pay range per year: £120,000 - £168,000</p> <p>Location: UK Remote&nbsp;</p> <p>#LI-Remote</p> </div> </div><div class="content-conclusion"><div> <p><strong>Remote-first with flexibility built in</strong><strong><br></strong>Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.</p> <p><strong>Benefits designed for you</strong><strong><br></strong>Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:</p> <ul> <li>Health coverage at no cost: We cover 100% of premiums for employees and their dependents.</li> <li>Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.</li> <li>Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.</li> <li>Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.</li> </ul> <p>We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.</p> <p>For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law.</p> </div> <div> <p>By clicking "Submit Application," you acknowledge that you have read Affirm's&nbsp;<a href="https://www.affirm.com/global-candidate-privacy-notice" target="_blank">Global Candidate Privacy Notice</a> and consent to the use of your personal information as described.</p> </div></div>