Performance Specialist - Post Acute & Community Partnerships at Luminis Health

Annapolis, MDFull-timeLuminis Health - LH Ambulatory - Care MgmtPosted 5 days ago

About the Role

<div class="SCXW109043164 BCX8" style="color: #000000; font-family: 'Segoe UI', 'Segoe UI Web', Arial, Verdana, sans-serif; font-size: 12px; font-style: normal; font-weight: 400;"><div class="OutlineElement Ltr SCXW109043164 BCX8" style="position: relative"><span class="TextRun Underlined SCXW109043164 BCX8" style="margin: 0px; padding: 0px; font-size: 11pt; text-decoration: underline; line-height: 20.5042px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif; font-weight: bold;">Position Summary:</div><div class="OutlineElement Ltr SCXW109043164 BCX8" style="position: relative">The Post-Acute Network Performance Specialist is responsible for facility-level performance engagement and operational partnership across Luminis Health’s post-acute network.</div><div class="OutlineElement Ltr SCXW109043164 BCX8" style="position: relative">This role serves as the hospital-designated performance liaison to Skilled Nursing Facilities (SNFs) and, as phased, Inpatient Rehabilitation Facilities (IRFs), Long-Term Acute Care Hospitals (LTACHs), and other post-acute partners.</div><div class="OutlineElement Ltr SCXW109043164 BCX8" style="position: relative">The Specialist supports execution of the enterprise post-acute strategy by conducting structured performance reviews, identifying operational barriers impacting throughput and readmissions, and facilitating resolution pathways in coordination with internal and external stakeholders.</div><div class="OutlineElement Ltr SCXW109043164 BCX8" style="position: relative">This position operates at the partner-performance level and does not perform inpatient discharge planning, placement decisions, or care management workflows.</div><div class="OutlineElement Ltr SCXW109043164 BCX8" style="position: relative"><span class="TextRun Underlined SCXW109043164 BCX8" style="margin: 0px; padding: 0px; font-size: 11pt; text-decoration: underline; line-height: 20.5042px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif; font-weight: bold;">Essential Job Duties:<ul><li class="Paragraph SCXW109043164 BCX8" style="margin: 0px 0px 10.6667px; font-weight: normal; font-style: normal; background-color: transparent; color: windowtext;"><span class="TextRun SCXW109043164 BCX8" style="margin: 0px; padding: 0px; font-size: 11pt; line-height: 19px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif; font-weight: bold;">Conduct Facility-Level Performance Reviews<span class="LineBreakBlob BlobObject DragDrop SCXW109043164 BCX8" style="margin: 0px; padding: 0px; font-size: 11pt; line-height: 19px; font-family: WordVisiCarriageReturn_MSFontService, Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;">  Lead recurring structured performance discussions with assigned post-acute partners to review throughput, readmissions, referral patterns, and operational reliability metrics.</li><li class="Paragraph SCXW109043164 BCX8" style="margin: 0px 0px 10.6667px; font-weight: normal; font-style: normal; background-color: transparent; color: windowtext;"><span class="TextRun SCXW109043164 BCX8" style="margin: 0px; padding: 0px;font-size: 11pt; line-height: 19px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif; font-weight: bold;">Monitor Partner Performance Trends<span class="LineBreakBlob BlobObject DragDrop SCXW109043164 BCX8" style="margin: 0px; padding: 0px; font-size: 11pt; line-height: 19px; font-family: WordVisiCarriageReturn_MSFontService, Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;">  Analyze facility-specific data to identify emerging patterns related to acceptance timeliness, cycle time variability, readmission trends, and escalation frequency.</li><li class="Paragraph SCXW109043164 BCX8" style="margin: 0px 0px 10.6667px; font-weight: normal; font-style: normal; background-color: transparent; color: windowtext;"><span class="TextRun SCXW109043164 BCX8" style="margin: 0px; padding: 0px; font-size: 11pt; line-height: 19px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif; font-weight: bold;">Support Barrier Identification and Resolution<span class="LineBreakBlob BlobObject DragDrop SCXW109043164 BCX8" style="margin: 0px; padding: 0px; font-size: 11pt; line-height: 19px; font-family: WordVisiCarriageReturn_MSFontService, Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;">  Identify recurring operational or clinical barriers impacting patient transitions and coordinate structured resolution plans in collaboration with partner leadership and internal stakeholders.</li><li class="Paragraph SCXW109043164 BCX8" style="margin: 0px 0px 10.6667px; font-weight: normal; font-style: normal; background-color: transparent; color: windowtext;"><span class="TextRun SCXW109043164 BCX8" style="margin: 0px; padding: 0px; font-size: 11pt; line-height: 19px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif; font-weight: bold;">Facilitate Escalation Communication<span class="LineBreakBlob BlobObject DragDrop SCXW109043164 BCX8" style="margin: 0px; padding: 0px; font-size: 11pt; line-height: 19px; font-family: WordVisiCarriageReturn_MSFontService, Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;">  Serve as the first-line external liaison for performance-related concerns, ensuring timely documentation, communication, and follow-up of identified issues.</li><li class="Paragraph SCXW109043164 BCX8" style="margin: 0px 0px 10.6667px; font-weight: normal; font-style: normal; background-color: transparent; color: windowtext;"><span class="TextRun SCXW109043164 BCX8" style="margin: 0px; padding: 0px; font-size: 11pt; line-height: 19px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif; font-weight: bold;">Promote Throughput Reliability<span class="LineBreakBlob BlobObject DragDrop SCXW109043164 BCX8" style="margin: 0px; padding: 0px; font-size: 11pt; line-height: 19px; font-family: WordVisiCarriageReturn_MSFontService, Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;">  Work with post-acute partners to improve referral responsiveness, documentation alignment, authorization readiness, and discharge progression reliability.</li><li class="Paragraph SCXW109043164 BCX8" style="margin: 0px 0px 10.6667px; font-weight: normal; font-style: normal; background-color: transparent; color: windowtext;"><span class="TextRun SCXW109043164 BCX8" style="margin: 0px; padding: 0px; font-size: 11pt; line-height: 19px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif; font-weight: bold;">Support Preferred Network Performance Standards<span class="LineBreakBlob BlobObject DragDrop SCXW109043164 BCX8" style="margin: 0px; padding: 0px; font-size: 11pt; line-height: 19px; font-family: WordVisiCarriageReturn_MSFontService, Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;"> <span class="LineBreakBlob BlobObject DragDrop SCXW109043164 BCX8" style="margin: 0px; padding: 0px; font-size: 11pt; line-height: 19px; font-family: WordVisiCarriageReturn_MSFontService, Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;"> Reinforce established performance expectations and tiering criteria through routine engagement and performance transparency.</li><li class="Paragraph SCXW109043164 BCX8" style="margin: 0px 0px 10.6667px; font-weight: normal; font-style: normal; background-color: transparent; color: windowtext;"><span class="TextRun SCXW109043164 BCX8" style="margin: 0px; padding: 0px; font-size: 11pt; line-height: 19px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif; font-weight: bold;">Strengthen Clinical Alignment Conversations<span class="LineBreakBlob BlobObject DragDrop SCXW109043164 BCX8" style="margin: 0px; padding: 0px; font-size: 11pt; line-height: 19px; font-family: WordVisiCarriageReturn_MSFontService, Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;">  Collaborate with facility clinical leadership to review readmission diagnoses, high-impact DRG trends, and transition breakdowns that may impact system performance.</li><li class="Paragraph SCXW109043164 BCX8" style="margin: 0px 0px 10.6667px; font-weight: normal; font-style: normal; background-color: transparent; color: windowtext;"><span class="TextRun SCXW109043164 BCX8" style="margin: 0px; padding: 0px; font-size: 11pt; line-height: 19px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif; font-weight: bold;">Maintain Structured Performance Documentation<span class="LineBreakBlob BlobObject DragDrop SCXW109043164 BCX8" style="margin: 0px; padding: 0px; font-size: 11pt; line-height: 19px; font-family: WordVisiCarriageReturn_MSFontService, Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;">  Track meeting outcomes, barrier logs, corrective actions, and performance improvement initiatives in accordance with departmental governance standards.</li><li class="Paragraph SCXW109043164 BCX8" style="margin: 0px 0px 10.6667px; font-weight: normal; font-style: normal; background-color: transparent; color: windowtext;"><span class="TextRun SCXW109043164 BCX8" style="margin: 0px; padding: 0px; font-size: 11pt; line-height: 19px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif; font-weight: bold;">Provide Intelligence to Manager and Director<span class="LineBreakBlob BlobObject DragDrop SCXW109043164 BCX8" style="margin: 0px; padding: 0px; font-size: 11pt; line-height: 19px; font-family: WordVisiCarriageReturn_MSFontService, Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;">  Escalate systemic trends, recurring patterns, and high-variance performance issues to leadership to inform enterprise-level decision-making.</li><li class="Paragraph SCXW109043164 BCX8" style="margin: 0px 0px 10.6667px; font-weight: normal; font-style: normal; background-color: transparent; color: windowtext;"><span class="TextRun SCXW109043164 BCX8" style="margin: 0px; padding: 0px; font-size: 11pt; line-height: 19px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif; font-weight: bold;">Support Network Expansion and Governance Scaling<span class="LineBreakBlob BlobObject DragDrop SCXW109043164 BCX8" style="margin: 0px; padding: 0px; font-size: 11pt; line-height: 19px; font-family: WordVisiCarriageReturn_MSFontService, Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;">  Assist with onboarding of new partner facilities into the governance model as the network expands across SNF, IRF, LTACH, and home-based settings.</li></ul></div></div><div class="SCXW109043164 BCX8" style="color: #000000; font-family: 'Segoe UI', 'Segoe UI Web', Arial, Verdana, sans-serif; font-size: 12px; font-style: normal; font-weight: 400;"><div class="OutlineElement Ltr SCXW109043164 BCX8" style="position: relative"><span class="TextRun Underlined SCXW109043164 BCX8" style="margin: 0px; padding: 0px; font-size: 11pt; text-decoration: underline; line-height: 20.5042px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif; font-weight: bold;">Qualifications/Experience Requirements:Bachelor’s degree in Healthcare Administration, Public Health, Social Work, or related field required.Minimum of 3–5 years of experience in post-acute care, care management, hospital operations, or healthcare performance improvement.Demonstrated experience in one or more:</div><div class="ListContainerWrapper SCXW109043164 BCX8" style="position: relative"><ul class="BulletListStyle1 SCXW109043164 BCX8" style="margin: 0px; font-family: verdana;"><li class="OutlineElement Ltr SCXW109043164 BCX8" style="margin: 0px 0px 0px 24px; padding: 0px; position: relative; font-size: 11pt; font-family: Calibri, Calibri_MSFontService, sans-serif;">Post-acute strategyPopulation healthCare continuum operationsValue-based payment modelsHealthcare network development</li><li class="OutlineElement Ltr SCXW109043164 BCX8" style="margin: 0px 0px 0px 24px; padding: 0px; position: relative; font-size: 11pt; font-family: Calibri, Calibri_MSFontService, sans-serif;"></li><li class="OutlineElement Ltr SCXW109043164 BCX8" style="margin: 0px 0px 0px 24px; padding: 0px; position: relative; font-size: 11pt; font-family: Calibri, Calibri_MSFontService, sans-serif;">Experience in Maryland’s TCOC or similar global budget environment strongly preferred.</li></ul></div><div class="ListContainerWrapper SCXW109043164 BCX8" style="position: relative"> </div><div class="ListContainerWrapper SCXW109043164 BCX8" style="position: relative"> </div><div class="ListContainerWrapper SCXW109043164 BCX8" style="position: relative"> </div><div class="ListContainerWrapper SCXW109043164 BCX8" style="position: relative"> </div><div class="ListContainerWrapper SCXW109043164 BCX8" style="position: relative"> </div><div class="ListContainerWrapper SCXW109043164 BCX8" style="position: relative"> </div><div class="ListContainerWrapper SCXW109043164 BCX8" style="position: relative"><ul class="BulletListStyle1 SCXW109043164 BCX8" style="margin: 0px; font-family: verdana;"><li class="OutlineElement Ltr SCXW109043164 BCX8" style="margin: 0px 0px 0px 24px; padding: 0px; position: relative; font-size: 11pt; font-family: Calibri, Calibri_MSFontService, sans-serif;">Proven ability to influence executive and external partner stakeholders </li></ul></div><div class="ListContainerWrapper SCXW109043164 BCX8" style="position: relative"><ul class="BulletListStyle1 SCXW109043164 BCX8" style="margin: 0px; font-family: verdana;"><li class="OutlineElement Ltr SCXW109043164 BCX8" style="margin: 0px 0px 0px 24px; padding: 0px; position: relative; font-size: 11pt; font-family: Calibri, Calibri_MSFontService, sans-serif;">High ethical standards and a commitment to compliance</li></ul></div><div class="ListContainerWrapper SCXW109043164 BCX8" style="position: relative"><ul class="BulletListStyle1 SCXW109043164 BCX8" style="margin: 0px; font-family: verdana;"><li class="OutlineElement Ltr SCXW109043164 BCX8" style="margin: 0px 0px 0px 24px; padding: 0px; position: relative; font-size: 11pt; font-family: Calibri, Calibri_MSFontService, sans-serif;">Excellent organizational, time management and problem-solving skills</li></ul></div><div class="ListContainerWrapper SCXW109043164 BCX8" style="position: relative"><ul class="BulletListStyle1 SCXW109043164 BCX8" style="margin: 0px; font-family: verdana;"><li class="OutlineElement Ltr SCXW109043164 BCX8" style="margin: 0px 0px 0px 24px; padding: 0px; position: relative; font-size: 11pt; font-family: Calibri, Calibri_MSFontService, sans-serif;">Ability to function effectively as part of a multi-disciplinary team</li></ul></div></div><div class="SCXW109043164 BCX8" style="color: #000000; font-family: 'Segoe UI', 'Segoe UI Web', Arial, Verdana, sans-serif; font-size: 12px; font-style: normal; font-weight: 400;"><div class="OutlineElement Ltr SCXW109043164 BCX8" style="position: relative"><span class="EOP Selected SCXW109043164 BCX8" style="margin: 0px; padding: 0px; background-color: #c6c6c6 !important; font-size: 11pt; line-height: 19px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif; color: #202124;"> </div><div class="OutlineElement Ltr SCXW109043164 BCX8" style="position: relative"><span class="TextRun Underlined SCXW109043164 BCX8" style="margin: 0px; padding: 0px; font-size: 11pt; text-decoration: underline; line-height: 20.5042px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif; font-weight: bold;">Required License/Certifications:</div><div class="ListContainerWrapper SCXW109043164 BCX8" style="position: relative"><ul class="BulletListStyle1 SCXW109043164 BCX8" style="margin: 0px; font-family: verdana;"><li class="OutlineElement Ltr SCXW109043164 BCX8" style="margin: 0px 0px 0px 24px; padding: 0px; position: relative; font-size: 11pt; font-family: Calibri, Calibri_MSFontService, sans-serif;">N/A</li></ul></div><div class="OutlineElement Ltr SCXW109043164 BCX8" style="position: relative"><span class="EOP Selected SCXW109043164 BCX8" style="margin: 0px; padding: 0px; background-color: #c6c6c6 !important; font-size: 11pt; line-height: 19px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;"> </div><div class="OutlineElement Ltr SCXW109043164 BCX8" style="position: relative"><span class="TextRun Underlined SCXW109043164 BCX8" style="margin: 0px; padding: 0px; font-size: 11pt; text-decoration: underline; line-height: 19px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif; font-weight: bold;">Working Conditions, Equipment, Physical Demands:</div><div class="OutlineElement Ltr SCXW109043164 BCX8" style="position: relative"><span class="EOP Selected SCXW109043164 BCX8" style="margin: 0px; padding: 0px; background-color: #c6c6c6 !important; font-size: 11pt; line-height: 19px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;"> </div><div class="OutlineElement Ltr SCXW109043164 BCX8" style="position: relative">Requires travel between Luminis Health campuses and post-acute partner facilities</div><div class="OutlineElement Ltr SCXW109043164 BCX8" style="position: relative"><span class="EOP Selected SCXW109043164 BCX8" style="margin: 0px; padding: 0px; background-color: #c6c6c6 !important; font-size: 11pt; line-height: 19px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;"> </div><div class="OutlineElement Ltr SCXW109043164 BCX8" style="position: relative">Physical Demands – Light Duty</div><div class="OutlineElement Ltr SCXW109043164 BCX8" style="position: relative"><span class="EOP Selected SCXW109043164 BCX8" style="margin: 0px; padding: 0px; background-color: #c6c6c6 !important; font-size: 11pt; line-height: 19px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;"> </div><div class="OutlineElement Ltr SCXW109043164 BCX8" style="position: relative"><span class="TextRun SCXW109043164 BCX8" style="margin: 0px; padding: 0px; font-size: 11pt; line-height: 19px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif; font-weight: bold;">The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.</div><div class="OutlineElement Ltr SCXW109043164 BCX8" style="position: relative"><span class="EOP Selected SCXW109043164 BCX8" style="margin: 0px; padding: 0px; background-color: #c6c6c6 !important; font-size: 11pt; line-height: 19px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;"> </div><div class="OutlineElement Ltr SCXW109043164 BCX8" style="position: relative"><span class="TextRun SCXW109043164 BCX8" style="margin: 0px; padding: 0px; font-size: 11pt; font-style: italic; line-height: 19px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;">The above job description is an overview of the functions and requirements for this position.  This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary.<span class="EOP Selected SCXW109043164 BCX8" style="margin: 0px; padding: 0px; background-color: #c6c6c6 !important; font-size: 11pt; line-height: 19px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;"> </div></div> <div class="content-pay-transparency"><div class="pay-input"><div class="title">Pay Range</div><div class="pay-range">$75,000—$100,000 USD</div></div></div><div class="content-conclusion">Luminis Health Benefits Overview: •    Medical, Dental, and Vision Insurance •    Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year) •    Paid Time Off •    Tuition Assistance Benefits •    Employee Referral Bonus Program •    Paid Holidays, Disability, and Life/AD&D for full-time employees •    Wellness Programs •    Employee Assistance Programs and more *Benefit offerings based on employment status Opt-in for text notifications! Luminis Health's two-way SMS texting platform lets you receive notifications and messages from our Talent Acquisition team directly on your phone. To enable this feature, select "yes" when asked to "opt-in to receive text messages" and to "Receive updates from a recruiter about this job via SMS" when completing your application. Once you are opted in, you can easily opt-out at any time.  Standard text messaging rates may apply based on the candidate's mobile carrier plan. Luminis Health is not responsible for any charges incurred by the recipient. Candidates are encouraged to review their mobile carrier's plan for applicable text messaging rates and usage charges.    </div>

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