Account Supervisor at True Media

<p><strong class="ignore-global-css">Open position in all True Media office locations, including Kansas City, MO, Columbia, MO, St. Louis, MO, Portsmouth, NH, and Minneapolis, MN; Hybrid work schedule: 3 days in the office, 2 days working from home</strong></p> <p>&nbsp;</p> <p><strong data-start="592" data-end="634">Visa Sponsorship&nbsp;</strong>is not available for this position, now or in the future. Applicants must be legally authorized to work in the United States on a permanent basis without requiring employer sponsorship.</p> <p>&nbsp;</p> <p>The Account Supervisor leads the day-to-day execution of agency and client projects for an assigned portfolio. Under the guidance of senior account leadership, they maintain a comprehensive understanding of the client’s business, marketing initiatives, and competitive landscape to oversee plan development and execution. This role requires a take-charge, diplomatic leader who builds robust client relationships, fosters a collaborative team environment, and proactively drives organic revenue opportunities.</p> <p><strong>Supervisory Responsibilities</strong> This position may directly supervise employees, carrying out responsibilities such as interviewing, hiring, and training; planning, assigning, and directing work; and appraising performance, rewarding, and disciplining employees. They also communicate with the supervisors of indirect reports to manage cross-team workloads and address any complaints or problems.</p> <p><strong>Essential Duties and Responsibilities. </strong>(Other duties may be assigned)</p> <ul> <li>Identifies new revenue streams and other client growth opportunities. Is able to clearly articulate the opportunity and a strong business case POV to sell it in.&nbsp;</li> <li>Review any opportunities provided by the Account Manager or Assistant Account Manager. Put the opportunity into action by attaching a next step and expertly moving the opportunity forward.</li> <li>Maintain current and accurate time records related to all functions of agency and client work assignments in the Advantage software system.</li> <li>Attends internal training, online conferences, seminars, and travels to client locations when needed.</li> <li>Actively seeks out growth and learning opportunities.</li> <li>Preserves and fosters the agency’s culture and maintains a positive and forward-thinking attitude.</li> <li>Delegates effectively and smartly, while respecting agency RACI and processes/procedures.</li> </ul> <p><strong class="ignore-global-css">Qualifications&nbsp;- </strong><span class="ignore-global-css">To perform this job successfully, an individual must be able to&nbsp;perform each essential duty satisfactorily. The requirements listed below are&nbsp;representative of the knowledge, skill, and/or ability required. Reasonable&nbsp;accommodations may be made to enable individuals with disabilities to perform the&nbsp;essential functions.</span></p> <ul> <li>5+ years of account management experience in an agency or marketing setting, including experience managing or mentoring others.</li> <li>Proficiency with Microsoft Office, industry tools, systems, and a strong command of media fundamentals, including media math and analytics.</li> <li>Advanced strategic direction, risk management across client portfolios, strong coaching abilities, excellent communication skills, and the capacity to manage competing priorities in a fast-paced environment.</li> <li>Web analytics platform training and certification (required within six months).</li> <li>Scrum Essentials and Agile Essentials on-demand courses (required within six months).</li> <li>Certified Scrum Product Owner (required within twelve months).</li> </ul> <p><strong>Education:</strong></p> <ul> <li>Bachelor’s degree from a four-year college or university (preferably with a concentration in advertising, marketing, or communications) or an equivalent combination of education and experience</li> </ul> <p>&nbsp;</p> <p class="ignore-global-css"><span class="ignore-global-css"><strong class="ignore-global-css">Total Perks Package</strong></span></p> <ul class="ignore-global-css"> <li class="gmail-ignore-global-css"><span class="gmail-ignore-global-css">The chance to be a part of a growing company and the next success story</span></li> <li class="gmail-ignore-global-css"><span class="gmail-ignore-global-css">Amazing opportunities for career development</span></li> <li class="gmail-ignore-global-css"><span class="gmail-ignore-global-css">Recognition programs</span></li> <li class="gmail-ignore-global-css"><span class="gmail-ignore-global-css">Employee referral bonus</span></li> <li class="gmail-ignore-global-css"><span class="gmail-ignore-global-css">Hybrid work schedule; 3 days in the office, 2 days working from home</span></li> <li class="gmail-ignore-global-css"><span class="gmail-ignore-global-css">Fun and collaborative work environment</span></li> <li class="gmail-ignore-global-css"><span class="gmail-ignore-global-css">Casual dress code</span></li> <li class="gmail-ignore-global-css"><span class="gmail-ignore-global-css">Insurance Coverage (medical, dental, vision, life, and disability)</span></li> <li class="gmail-ignore-global-css"><span class="gmail-ignore-global-css"><span style="font-family: arial, sans-serif;">401(k) retirement plan, with employer 4% match</span></span></li> <li class="gmail-ignore-global-css"><span class="gmail-ignore-global-css"><span style="font-family: arial, sans-serif;">Work/life benefits, including mental health and wellbeing support</span></span></li> <li class="gmail-ignore-global-css"><span style="font-family: arial, sans-serif;">Flexible Time Off Policy</span></li> <li class="gmail-ignore-global-css"><span class="gmail-ignore-global-css"><span style="font-family: arial, sans-serif;">Paid holidays, including agency soft closing Christmas Eve-New Year's Day</span></span></li> <li class="gmail-ignore-global-css"><span style="font-family: arial, sans-serif;">Paid leave options, including sick leave, medical leave for self and family, and parental leave</span></li> </ul><div class="content-conclusion"><p><span class="ignore-global-css">California Residents - Please review our Privacy Notice <a href="https://drive.google.com/file/d/1ScnONj7xW3Xy3ytStohy1If0HY6iVnLs/view?usp=sharing" target="_blank">here</a>.&nbsp;</span></p></div>