Business Operations Associate at Fever

<div class="content-intro"><p>Hey there! <br>We’re <a href="https://feverup.com/">Fever</a>, the world’s leading tech platform for culture and live entertainment.</p> <p>Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we’re revolutionizing the way people engage with live entertainment. <br><br>Every month, our platform inspires over 300 million people in +55 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology, helping them scale, innovate, and enhance their events to reach new audiences.&nbsp;</p> <p>Our results? We’ve teamed up with major industry leaders like Netflix, F.C. Barcelona, and Primavera Sound, presented international award-winning experiences, and are backed by several leading global investors! Impressive, right?&nbsp;</p> <p>To achieve our mission, we are looking for bar-raisers with a hands-on mindset who are eager to help shape the future of entertainment!<br><br>Ready to be part of the experience?&nbsp;</p> <p>Now, let’s discuss this role and what you will do to help achieve Fever’s mission.</p></div><div class="p-rich_text_section" style="line-height: 1.2;"><span style="font-family: helvetica, arial, sans-serif; font-size: 18pt;"><strong data-stringify-type="bold">Meet the Team</strong></span></div> <div class="p-rich_text_section" style="line-height: 1.2;"> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">At Fever, the <strong>Revenue Management</strong> team drives marketplace growth by shaping sales strategy, optimizing content and categories, and ensuring top-quality standards across every listing. We analyze performance, refine processes, and empower sales teams to reach their goals. By curating marketplace content and enhancing setup and copy, we maximize visibility and conversion.&nbsp;</span></p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Working closely with QA and Sales, we identify issues early, streamline workflows, and create solutions that keep our marketplace running smoothly and efficiently.</span></p> <span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Join us if you have a sharp eye for detail, a strategic mindset, and a passion for curating the high-quality content that makes our marketplace a global leader.</span></div> <div class="p-rich_text_section" style="line-height: 1.2;">&nbsp;</div> <div class="p-rich_text_section" style="line-height: 1.2;"><strong><span style="font-family: helvetica, arial, sans-serif; font-size: 18pt;">The Role:&nbsp;</span></strong></div> <div class="p-rich_text_section" style="line-height: 1.2;"> <ul> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Act as the operational owner of one of our business lines, ensuring processes and systems run efficiently and scale effectively.</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Define, develop, and implement end-to-end commercial operations.</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Identify bottlenecks, inefficiencies, and improvement opportunities across commercial and cross-functional teams.</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Build tools, automations, and dashboards to optimize performance and decision-making.</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Collaborate closely with executives and multiple business units, gaining high exposure across the organization.</span></li> </ul> </div> <div class="p-rich_text_section" style="line-height: 1.2;"><span style="font-family: helvetica, arial, sans-serif; font-size: 18pt;"><strong data-stringify-type="bold">Who You Are:&nbsp;</strong></span></div> <div class="p-rich_text_section" style="line-height: 1.2;"> <ul> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Bachelor’s degree in <strong>Engineering</strong>.</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;"><strong>3+ years</strong> of experience in Revenue Operations, Strategy, Growth or Analytics roles.</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Strong analytical skills, with <strong>proficiency </strong>in Excel and <strong>SQL</strong>.</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Hands-on, proactive problem solver who takes ownership from diagnosis to solution.</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Detail-oriented, with a structured and solution-driven mindset.</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;"><strong>Excellent communication in English and Spanish</strong>; a third language is a plus.</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Experience with coding or automation tools (e.g., Python, JavaScript, Google Cloud environment, Make, n8n, etc.).</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Familiarity with CRM systems such as Salesforce is a plus.</span></li> </ul> </div> <p style="line-height: 1.2;"><span style="font-family: helvetica, arial, sans-serif; font-size: 18pt;"><strong>Why You´ll Love it Here:</strong></span></p> <ul> <li>Attractive compensation package, including stock options to reward your contributions and growth.</li> <li>40% discount on all Fever events and experiences + free Candlelight voucher.</li> <li>Flexible remuneration with Cobee: meals, transport, training, and nursery support (tax-exempt).</li> <li>Payflow: option to access part of your salary in advance.</li> <li>Taxdown: help optimizing and filing your taxes.</li> <li>Private health &amp; dental insurance with Cigna: 100% covered by Fever. You can also add your family members via flexible remuneration.</li> <li>Wellhub membership for gym and wellness access: 100% covered by Fever up to the Silver plan.</li> <li>Language learning support: English and Spanish lessons.</li> <li>Hybrid work setup: home office friendly with a central Madrid office location.</li> <li>Snacks, drinks, and fresh fruit are always available at the office.</li> <li>Dynamic international team: a young, talented group creating a great work environment.</li> </ul><div class="content-conclusion"><p>Thank you for considering joining Fever. We cannot wait to learn more about you!</p> <p>If you want to learn more about us: <a class="c-link" href="https://newsroom.feverup.com/en-US/" target="_blank" data-stringify-link="https://newsroom.feverup.com/en-UKI/208389-goldman-sachs-asset-management-leads-227m-investment-in-live-entertainment-tech-startup-fever" data-sk="tooltip_parent" data-remove-tab-index="true">Fever's Blog</a> | <a href="https://tech.eu/2023/02/02/fever-raises-110-million-in-new-round-at-1-8-billion-valuation" target="_blank">Tech.Eu</a> |<a class="c-link" href="https://techcrunch.com/2019/08/04/data-driven-events-discovery-and-planning-startup-fever-raises-35-million-led-by-rakuten/" target="_blank" data-stringify-link="https://techcrunch.com/2019/08/04/data-driven-events-discovery-and-planning-startup-fever-raises-35-million-led-by-rakuten/" data-sk="tooltip_parent" data-remove-tab-index="true">TechCrunch</a></p> <p>Fever is committed to creating an inclusive and diverse workspace where everyone's background and ideas count. Our main goal is to find the best possible talent regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age or caring responsibilities. We encourage everyone to apply!</p> <p>If you require any kind of accommodation during the selection process please contact our Talent team so we can help you by providing a welcoming and seamless journey.</p> <p>If you want to know more about how Fever processes your personal data, click here&nbsp;<a href="https://docs.google.com/document/d/1cIzPP7QJGht5LAGKkRGQP8fxh-Z4Mfph2JhGSvhd8zM/edit?tab=t.0#heading=h.y7rpsj7nzave" target="_blank">Fever - Candidate Privacy Notice</a></p></div>