Project Manager (International) at ITS Logistics

<h2><strong>Job Description</strong></h2> <p>We're looking for a <strong>Project Manager</strong> to join our team at Intelligent Technical Solutions, a dynamic and expanding company! You'll be a key player in delivering successful projects with a client-centric approach, using your skills in customer service, problem-solving, and attention to detail. In this role, you'll work with various tools and a great team of diverse professionals to ensure that projects are finished on schedule and within budget!</p> <h2><strong>Job Responsibilities</strong></h2> <p><strong>Expected Results:</strong></p> <ul> <li>Coordinate internal resources and third parties/vendors in the pursuit of excellent execution and collaboration.</li> <li>Champion the consistently excellent execution of projects, meeting client requirements while maintaining tight project budgets and timelines.</li> <li>Foster a culture of effective teamwork, contributing to the success of every project.</li> <li>Create and maintain comprehensive project documentation.</li> <li>Use appropriate verification techniques to manage changes in project scope, schedule and costs.</li> </ul> <p><strong>Prior Experience:</strong></p> <ul> <li>Minimum of 2 years leading project deployments, or relative experience</li> <li>Strong technical understanding of project components and systems.</li> <li>Exceptional problem-solving skills and a proactive approach to optimization.</li> <li>Outstanding communication and collaboration abilities for effective stakeholder engagement.</li> <li>Client-focused mindset with a commitment to ensuring client satisfaction.</li> <li>Flexibility, adaptability, and a service-centric approach to project execution.</li> </ul> <h2><strong>Job Qualifications</strong></h2> <ul> <li>Experience working with remote teams is desired.</li> <li>Hands-on deployment and troubleshooting experience for different technologies including endpoints, servers, cloud technologies, networks, etc.</li> <li>Ability to work in a fast-paced, and at times high-pressure consulting environment.</li> <li>Experience using Professional Services Automation (PSA) tools or ticketing platforms such as ConnectWise is required.</li> <li>Prior experience working in a Managed Service Provider (MSP) environment supporting multiple Clients.</li> <li>Experience using Remote Monitoring and Management tools (RMM) such as Kaseya or LabTech/ConnectWise Automate, is required.</li> </ul> <p><strong>Preferred Areas of Expertise:</strong></p> <p><strong>Ideal candidates have demonstrable experience in the following areas:</strong></p> <ol> <li>Project Management Methodologies:<br><br></li> <ul> <li>ConnectWise Project: Experienced in leveraging ConnectWise for project management, especially adept at managing project workflows, documentation, and collaboration within this platform.</li> </ul> <li>Technical Skills for Project Oversight:</li> <ul> <li>Basic IT Systems Understanding: Familiarity with the general landscape of IT systems relevant to ITS projects, including a basic understanding of cloud services, network infrastructure, and cybersecurity principles.</li> <li>System Integration Knowledge: Skills in understanding how various IT components (like software applications, databases, and network systems) integrate and impact project outcomes.</li> <li>Data Analysis Tools: Proficiency in using data analysis tools for project reporting and decision-making, such as Microsoft Excel.</li> </ul> </ol> <h2><strong>Job Requirements</strong></h2> <ul> <li>A home office set up that meets the following:</li> <ul> <li>Computer: A working computer with a minimum of 8GB RAM and one of the following:</li> <ul> <li>Windows 11 with an Intel i5 or i7 (8th generation or newer), or</li> <li>AMD Ryzen 5 or 7 (2000 series or newer), or</li> <li>macOS 12 or newer.</li> </ul> <li>Internet: Stable internet connection with at least 5 Mbps download and upload speeds.</li> <li>Audio Equipment: A quality headset with a noise-cancellation feature for meetings.</li> <li>Mobile Device: A smartphone capable of installing the Microsoft Authenticator app.</li> <li>Webcam: An HD webcam for video calls.</li> </ul> <li>A very strong cultural fit the ITS way (Our core values will be discussed during the interview)&nbsp;</li> <li>Excellent command of the English language both spoken and written&nbsp;</li> <li>Able to work full time 40 hrs. a week:&nbsp; 8:00 AM to 5:00 PM PST (Monday to Friday)</li> <li>Able to pass our online behavior and cognitive assessments.</li> <li>Able to provide NBI Clearance (for PH applicants).</li> </ul> <h2><strong>Compensation</strong></h2> <p>Pay rate starts at <strong>$8.00/hr</strong> and vary by experience and location.</p> <h2><strong>Benefits</strong></h2> <ul> <li>Comprehensive Health Plans / HMO (Employee &amp; Dependent/s)</li> <li>Life Insurance</li> <li>Flexible Benefit Reimbursement (Dental/Vision/Mental Health/Wellness/Government Contributions)</li> <li>Paid Time Off (starts at 15 days per year)</li> <li>Maternity/Paternity Leave</li> <li>Paid US Holiday</li> <li>Night Shift Bonus</li> <li>Salary Advancement/Loan</li> <li>Health &amp; Wellness Program</li> <li>Company-paid training and certification</li> </ul> <h2><strong>Skip the wait, fast-track your application and jump straight into your next big opportunity. Start your instant interview now:</strong></h2> <p><a href="https://app.hireflix.com/public-application/65e115628517e9980fa46e11">https://app.hireflix.com/public-application/65e115628517e9980fa46e11</a>&nbsp;</p>