Senior QA Engineer at Pushpay

<h1>Senior QA Engineer</h1> <p>Some QA engineers test what’s in front of them.</p> <p>The really good ones ask:</p> <p><strong>What could go wrong? What haven’t we thought about? How does this affect the wider system — and the customer?</strong></p> <p>That’s the kind of Senior QA Engineer we’re looking for.</p> <p>You’ll sit within an engineering team,&nbsp;and work closely with Software Engineers, Product, Design and SRE across both <strong>front-end and back-end testing</strong>.</p> <p>This is a hands-on role. You’ll be involved early, helping the team think through quality before something reaches production, as well as investigating issues, supporting triage and helping decide where testing effort matters most.</p> <p>We’re not overly focused on automation. We care much more about <strong>how you think</strong> — your curiosity, judgement, creativity and ability to investigate risk.</p> <h2>What you’ll be doing</h2> <ul> <li> <p>Test across front-end and back-end systems.</p> </li> <li> <p>Get involved early to identify risk, assumptions and gaps.</p> </li> <li> <p>Think beyond the happy path and explore how things could fail.</p> </li> <li> <p>Understand the customer and prioritise testing based on impact and business value.</p> </li> <li> <p>Investigate defects deeply, following clues and testing hypotheses.</p> </li> <li> <p>Analyse and triage issues raised by customers and internal teams.</p> </li> <li> <p>Look at the whole system, not just the ticket in front of you.</p> </li> <li> <p>Help keep important quality issues visible and prioritised.</p> </li> <li> <p>Improve testing practices, documentation and ways of working.</p> </li> <li> <p>Share your knowledge and help mentor less experienced team members.</p> </li> </ul> <h2>What we’re looking for</h2> <p>You’ll likely bring <strong>5+ years of QA or software testing experience</strong>, ideally in a SaaS or product environment.</p> <p>More importantly, you’ll be someone who:</p> <ul> <li> <p>Is naturally curious about how software works.</p> </li> <li> <p>Enjoys finding the unexpected.</p> </li> <li> <p>Thinks in terms of <strong>risk, systems and customer impact</strong>.</p> </li> <li> <p>Knows how to investigate, not just execute test cases.</p> </li> <li> <p>Can move comfortably between front-end behaviour and back-end logic.</p> </li> <li> <p>Communicates clearly and works well across disciplines.</p> </li> <li> <p>Brings creativity and pragmatism to testing.</p> </li> </ul> <p>You’ll be comfortable with <strong>Jira and Confluence</strong>. Experience with <strong>Playwright and Postman</strong> is useful, but not essential.</p> <p>Automation is welcome, but this is <strong>not an automation-first role</strong>.</p> <p>We’d rather hire someone who asks the right questions, spots the hidden risks and understands what quality really means for the customer.</p> <p>If that sounds like you, we’d love to talk.</p>