Every time you call a doctor's office, the system forgets you the moment you hang up. You wait on hold, explain everything from scratch, get bounced between lines, and hope someone follows up. Everyone has felt this, and no one should have to.

At Assort Health, we are building the fix: one continuous conversation for every patient, across every modality: call, text, and message. An agent that knows who you are, remembers how you like to be reached, notices when something in your care changes, and carries that from your first symptom to your full recovery.

Assort is the fastest-growing AI agents company in healthcare. Our omnichannel agents handle calls, texts, and chats from end to end, integrating with EHR and PMS systems and the real-world preferences of every provider so patients reach the care they need without the wait.

Since launching the first voice AI to answer a phone call for a patient in 2023, Assort has handled over 170M patient interactions across ~8,000 providers and cut average hold times from 11 minutes to 1, driving real ROI for the practices we serve. We have built the largest specialty healthcare voice dataset in the world, spanning 62K care protocols and 1.6M decision pathways.

We are growing fast. We went from 15 people in 2025 to 170 today and are doubling again this year. Revenue has grown 15x in the last 15 months.

Backed by Lightspeed and First Round, we have raised over $100M at a $700M valuation. We were named to the 2026 Enterprise Tech 30 (as the only healthcare AI company on the list) and the Forbes Cloud 100 alongside OpenAI, Anthropic, Stripe, and Ramp.

The problem is wide open, and we are the team to solve it. If you want to build the solution for how hundreds of millions of people access care, come do it with us.

About The Role

We're hiring Forward Deployed Engineers to own customer deployments from technical build through go-live and optimization. You'll be the technical owner for health system implementations, working directly with customers to build, configure, and deploy production AI agents tailored to their workflows.

You'll work closely with Agent Product Managers who own the customer relationship and project plan, while you own the technical execution—building integrations, creating custom workflows, and ensuring successful launches.

What You'll Do

You'll be the technical force behind bringing AI agents to life for healthcare organizations. This isn't a typical engineering role—you'll work at the intersection of cutting-edge AI, complex healthcare systems, and real customer impact.

Ship Production AI Agents

• Own implementations end-to-end for health systems, from technical scoping through go-live and beyond

• Build custom integrations with complex healthcare platforms

• Design intelligent workflows tailored to each customer's specialty, patient population, and operational constraints

• Launch agents that handle thousands of real patient interactions daily

Solve Hard Technical Problems

• Debug gnarly integration issues across phone systems, EHRs, scheduling platforms, and patient engagement tools

• Architect creative solutions to handle healthcare's complexity—insurance verification, appointment rules, clinical protocols

• Build tooling and automation that makes every future implementation faster and better

• Optimize agent performance in production using real-world data and customer feedback

Shape the Product

• Partner directly with Product Engineering to influence platform direction based on what you learn in the field

• Identify patterns across implementations that become product features

• Work with Sales to scope technical requirements and demo capabilities to prospects

• Be the voice of the customer—you'll see what works, what doesn't, and what customers actually need

What We're Looking For

Required:

• Strong software engineering background with a track record of shipping production code

• Proficiency in Python

• Experience with APIs, integrations, and working across multiple systems

• Comfortable with ambiguity and building in fast-paced, high-stakes environments

• Excellent communication skills—you can explain technical concepts to non-technical stakeholders

• Scrappy, resourceful mindset—you find ways to solve problems even when the path isn't clear

• Passion for healthcare and improving patient access

Nice to Have:

• Experience with healthcare systems (EHR, practice management, patient engagement platforms)

• Previous work in customer-facing engineering, solutions engineering, or implementation roles

• Familiarity with voice/telephony systems (Twilio, etc.)

• Background in AI/LLM applications

• Experience working with enterprise customers

Benefits & Perks for Assorties

• 💸 Competitive Compensation – Including salary and employee stock options so you share in our success.

• 📚 Lifelong Learning – Annual budget for professional development, plus training opportunities to help you grow.

• 💻 Office Setup Stipend – We’ll outfit your in-office workspace so comfy as it's productive.

• 🩺 Top-Tier Health Coverage – Medical, dental, and vision insurance, because your health comes first.

• 🏖 Unlimited PTO – We trust you to take the time you need to recharge and come back ready to crush it.

• 🥗 Meals & Snacks – Lunch, dinner, and snack breaks that fuel great ideas.

• 💪 Fitness Stipend – Your wellness matters. We reimburse monthly membership costs to support your health.

• 🚆 Commuter Benefits – We cover eligible transportation costs to make your trip to work easier.

• 👵 401(k) – Build your retirement savings.

How We Work & What We Value

Our team at Assort Health moves fast, stays focused, and is fueled by a desire to serve our customers and patients. Our company values guide how we work—they are present in how we show up, make decisions and work together to move our mission forward. We bring a Day One Drive, relentlessly striving to improve, keep a 5-Star Focus, as our customers are our lifeblood, always Answer the Call, remembering that ownership and accountability are paramount, and show up with One Pulse, because we are one team, with one rhythm and one result. Our team is growing and we are looking for motivated, hardworking, and passionate talent. If you want to make healthcare accessible for everyone, we’d love to hear from you!

Please note: the Assort Health Talent Team will only email you from an assorthealth.com email address.