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Salesforce Administrator (Johor Bahru) at AvePoint

Johor Bahru, Johor, MalaysiaFull-timeCustomer SuccessPosted 12 days ago

About the Role

<p class="" data-start="70" data-end="90"><strong data-start="70" data-end="88">Beyond Secure.</strong></p> <p class="" data-start="92" data-end="787">AvePoint is the global leader in data security, governance, and resilience, going beyond traditional solutions to ensure a robust data foundation and enable organizations everywhere to collaborate with confidence. Over 25,000 customers worldwide rely on the AvePoint Confidence Platform to prepare, secure, and optimize their critical data across Microsoft, Google, Salesforce, and other collaboration environments. AvePoint’s global channel partner program includes approximately 5,000 managed service providers, value-added resellers, and systems integrators, with our solutions available in more than 100 cloud marketplaces. To learn more, visit <a class="" href="http://www.avepoint.com" target="_new" data-start="741" data-end="784">www.avepoint.com</a>.</p> <h2 class="" data-start="789" data-end="817"><strong data-start="792" data-end="815">Salesforce Administrator</strong></h2> <h3 class="" data-start="819" data-end="837"><strong data-start="823" data-end="835">Overview</strong></h3> <p>We are looking for a Salesforce Administrator to support the configuration, maintenance, and improvement of our Salesforce platform for enterprise and government clients. The successful candidate will work closely with business stakeholders to gather requirements, configure the Salesforce environment accordingly, and ensure the platform effectively supports business operations.</p> <h3 class="" data-start="1765" data-end="1803"><strong data-start="1769" data-end="1801">Experience &amp; Skills Required</strong></h3> <h4 class="" data-start="1839" data-end="1871"><strong data-start="1844" data-end="1869">Key Responsibilities:</strong></h4> <ul> <li>Work with stakeholders to gather, analyze, and document business requirements related to Salesforce</li> <li>Configure standard and custom Salesforce objects, fields, page layouts, record types, workflows, approval processes, and validation rules</li> <li>Develop and maintain reports and dashboards to support business operations and decision-making</li> <li>Administer user access, roles, profiles, permission sets, and data visibility</li> <li>Manage sandbox environments, support data imports/exports, and assist with data quality initiatives</li> <li>Monitor platform performance and proactively identify areas for improvement</li> <li>Support end-users through training, documentation, and troubleshooting</li> <li>Collaborate with developers and external vendors to support integration and enhancement efforts</li> <li>Ensure configurations and changes align with best practices and comply with governance policies</li> </ul> <h4 class="" data-start="1839" data-end="1871"><strong data-start="1844" data-end="1869">Requirements:</strong></h4> <ul> <li>3+ years of experience as a Salesforce Administrator</li> <li>Salesforce Administrator (ADM-201) certification required</li> <li>Strong hands-on experience with Salesforce configuration (Sales Cloud, Service Cloud, or Experience Cloud)</li> <li>Experience creating workflows, validation rules, process builder flows, and automation tools</li> <li>Ability to create meaningful reports and dashboards for various business functions</li> <li>Strong communication skills and ability to work with both technical and non-technical stakeholders</li> <li>Experience supporting end-user training, adoption, and platform governance</li> <li>Familiarity with data management tools such as Data Loader or Data Import Wizard</li> <li>Understanding of platform security and sharing models</li> <li>Education:&nbsp;Bachelor's&nbsp;degree&nbsp;or&nbsp;above</li> </ul> <h4 class="" data-start="1839" data-end="1871"><strong data-start="1844" data-end="1869">Certifications:</strong></h4> <ul> <li style="font-weight: bold; font-style: italic;"><em><strong>Required:&nbsp;Salesforce Administrator (ADM-201)</strong></em></li> <li>Preferred:&nbsp;Advanced Administrator, Platform App Builder, or any Consultant-level certifications</li> </ul> <h4 class="" data-start="1839" data-end="1871"><strong data-start="1844" data-end="1869">Preferred Qualifications:</strong></h4> <ul> <li>Experience in public sector or compliance-driven environments</li> <li>Knowledge of declarative tools such as Flow, Assignment Rules, and Omni-Channel Routing</li> <li>Basic understanding of Apex, SOQL, and Salesforce integration principles</li> <li>Experience with change management, release planning, or DevOps tools for Salesforce</li> </ul> <p class="" data-start="2843" data-end="2972">If you are looking for an opportunity to grow your career while working on meaningful projects, we would love to hear from you!</p><div class="content-conclusion"><p><span data-teams="true"><span class="ui-provider a b c d e f g h i j k l m n o p q r s t u v w x y z ab ac ae af ag ah ai aj ak">Any personal data you share with us during the application process will be processed strictly in compliance with applicable data protection laws and our <a id="menur12n" class="fui-Link ___1q1shib f2hkw1w f3rmtva f1ewtqcl fyind8e f1k6fduh f1w7gpdv fk6fouc fjoy568 figsok6 f1s184ao f1mk8lai fnbmjn9 f1o700av f13mvf36 f1cmlufx f9n3di6 f1ids18y f1tx3yz7 f1deo86v f1eh06m1 f1iescvh fhgqx19 f1olyrje f1p93eir f1nev41a f1h8hb77 f1lqvz6u f10aw75t fsle3fq f17ae5zn" href="https://www.avepoint.com/company/privacy-notice" target="_blank">Privacy Notice</a>.</span></span></p></div>