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Automotive Service Advisor at LAcarGUY

Toyota Santa MonicaFull-timeServicePosted about 2 months ago
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About the Role

<div class="" data-turn-id-container="request-WEB:ffc1bfb7-a431-4939-8d77-59bb1c49b6ac-0" data-is-intersecting="true"> <section class="text-token-text-primary w-full focus:outline-none has-data-writing-block:pointer-events-none [&amp;:has([data-writing-block])>*]:pointer-events-auto R6Vx5W_threadScrollVars scroll-mb-[calc(var(--scroll-root-safe-area-inset-bottom,0px)+var(--thread-response-height))] scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" data-turn-id="request-WEB:ffc1bfb7-a431-4939-8d77-59bb1c49b6ac-0" data-turn-id-container="request-WEB:ffc1bfb7-a431-4939-8d77-59bb1c49b6ac-0" data-testid="conversation-turn-2" data-turn="assistant"> <div class="text-base my-auto mx-auto pb-8 [--thread-content-margin:var(--thread-content-margin-xs,calc(var(--spacing)*4))] @w-sm/main:[--thread-content-margin:var(--thread-content-margin-sm,calc(var(--spacing)*6))] @w-lg/main:[--thread-content-margin:var(--thread-content-margin-lg,calc(var(--spacing)*16))] px-(--thread-content-margin)"> <div class="[--thread-content-max-width:40rem] @w-lg/main:[--thread-content-max-width:48rem] mx-auto max-w-(--thread-content-max-width) flex-1 group/turn-messages focus-visible:outline-hidden relative flex w-full min-w-0 flex-col agent-turn" data-conversation-screenshot-content=""> <div class="flex max-w-full flex-col gap-4 grow"> <div class="min-h-8 text-message relative flex w-full flex-col items-end gap-2 text-start break-words whitespace-normal outline-none keyboard-focused:focus-ring [.text-message+&amp;]:mt-1" data-message-author-role="assistant" data-message-id="adc038df-ab34-49dd-9369-f161b8400707" data-message-model-slug="gpt-5-6-mini" data-turn-start-message="true"> <div class="flex w-full flex-col gap-1 empty:hidden"> <div class="markdown prose dark:prose-invert wrap-break-word w-full light markdown-new-styling"> <h3 data-section-id="1qzy4ci" data-start="0" data-end="41">Join the Team at Toyota Santa Monica!</h3> <p data-start="43" data-end="308"><span style="font-size: 12pt;">Toyota Santa Monica is hiring an experienced Automotive Service Advisor! We’re looking for motivated professionals with at least 1 year of successful Service Advisor/Service Writer experience in an automotive dealership to join our high-volume dealership.&nbsp;If you’re ready to take the next step in your automotive career and thrive in a fast-paced environment, apply today and join our team!</span></p> </div> </div> </div> </div> </div> </div> </section> </div> <p><span style="font-size: 12pt;"><strong>Responsibilities</strong></span></p> <p><span style="font-size: 12pt;">The Service Advisor is responsible for ensuring an exemplary experience for the service customer by providing a prompt and friendly greeting, listening to their description of problems or services needed, preparing repair orders and being proactive, accurate and thorough in communication. </span></p> <p><span style="font-size: 12pt;">The Service Advisors serves as a liaison between customer and technician ensuring the customer’s needs are understood by the technician and the recommended service and/or repairs are understood by the customer.<strong>&nbsp;</strong></span></p> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Prepare accurate Repair Orders showing time, cost and labor estimates, verifying warranty and service contracts and reviewing with clients.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Promote the sale of labor, parts and accessories by providing explanation of estimates and obtaining approval for work that is sold.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Follow the progress of service repairs and provide customers with timely updates.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Ensure high levels of customer service and retention by promptly addressing and resolving customer complaints. </span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Take ownership of the customer's experience by completing extra tasks that contribute to leaving a positive impression at the dealership.</span></li> </ul> <p><span style="font-size: 12pt;"><strong>&nbsp;</strong><strong>Qualifications</strong></span></p> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;"><strong>Required: </strong>A minimum of one year of previous experience as a Service Advisor in an automotive dealership setting is required.</span></li> <li style="font-size: 12pt;">Prior Toyota brand and CDK experience preferred.</li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Strong communication and interpersonal skills.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Dedication to delivering exceptional customer service.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Valid driver’s license and acceptable driving record.&nbsp;</span></li> </ul> <p><span style="font-size: 12pt;"><strong>Compensation</strong>&nbsp;</span></p> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">The estimated annual earnings for this position are $35,152.00 - $150,000.00 after factoring in all forms of compensation including hourly pay, commission, overtime, etc.</span></li> </ul> <p><span style="font-size: 12pt;">Employees in this position will primarily be paid commissions based on performance but will also be paid minimum wage for non-sales work and for rest periods.</span></p> <p><span style="font-size: 12pt;"><em>Please keep in mind that this range may vary depending on skills, experience, job-related knowledge, and location.&nbsp;</em></span></p><div class="content-conclusion"><div> <div><strong><u>Benefits</u></strong></div> <ul> <li>Medical, Dental and Vision Plans</li> <li>Short and Long-Term Disability</li> <li>Paid Holidays &amp; Paid Time Off&nbsp;</li> <li>Paid Life Insurance</li> <li>401(k) Retirement Plan&nbsp;</li> <li>Employee Assistance Plan&nbsp;</li> <li>Paid Training&nbsp;</li> </ul> </div> <div> <p><strong>Hiring Requirements </strong></p> <ul> <li>18 years or older required</li> <li>All potential employees must pass pre-employment testing including a background check and drug screen</li> </ul> <p><a href="https://www.lacarguy.com/privacy.htm" target="_blank">Privacy Policy</a></p> </div></div>