Senior Property and Facilities Manager at Concentric

San Francisco, California, United StatesFull-timeEmbedded-PEOPosted 13 days ago

About the Role

<div class="content-intro">Are you interested in joining an organization with a global reach? In a world of shifting threats, Concentric is your trusted ally. Powered by elite professionals from military, government, and intelligence backgrounds. If you are passionate about intelligence, risk analysis, threat management, executive protection, security operations, or business resiliency, Concentric may be the organization you’ve been searching for! Concentric is a risk consultancy specializing in delivering strategic security and intelligence services. We provide holistic, intelligent security solutions for private clients and corporations globally. Concentric offers strategic advisory services, risk assessments, physical protection, threat intelligence, open-source monitoring, program audits, secure embedded staffing, and training for security teams and intelligence analysts.   Our ultimate goal is to be recognized as the most innovative, capable, and trusted Risk Management partner in the world, and we do this by following these core values:    Integrity – Collaboration - Relationships – Excellence – Creativity - Results   Join Us, Concentric - "Your World Secured"</div>We are currently looking to hire a Senior Property & Facilities Manager. This position is embedded with our client in San Francisco, CA. This is a rare chance to join an elite, white-glove property management team embedded directly with an ultra-high-net-worth private family in San Francisco. You will serve as the trusted operational leader responsible for the seamless stewardship of a sophisticated portfolio of premier residential properties. This is not a typical property management role. The role demands someone who operates with the discretion of a trusted confidant, the precision of a seasoned executive, and the instincts of a master problem-solver. If you thrive in a high-expectation, high-reward environment and take pride in delivering perfection quietly and consistently, this role was built for you. JOB DESCRIPTION The Senior Property & Facilities Manager will serve as the primary operational authority across a portfolio of distinguished residential properties in San Francisco, CA. This individual will be embedded on-site across multiple residences and will be accountable for every aspect of property performance from strategic capital planning to day-to-day maintenance excellence. RESPONSIBILITIES Strategic Leadership & Oversight <ul class="[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"> <li class="font-claude-response-body whitespace-normal break-words pl-2" style="font-size: 10pt; font-family: verdana, geneva, sans-serif;">Provide strategic direction and executive oversight for all residential properties in the portfolio</li> <li class="font-claude-response-body whitespace-normal break-words pl-2" style="font-size: 10pt; font-family: verdana, geneva, sans-serif;">Develop and implement multi-year facilities management plans aligned with the family's lifestyle, standards, and long-term goals</li> <li class="font-claude-response-body whitespace-normal break-words pl-2" style="font-size: 10pt; font-family: verdana, geneva, sans-serif;">Establish performance benchmarks, KPIs, and reporting frameworks to evaluate property condition and operational efficiency</li> <li class="font-claude-response-body whitespace-normal break-words pl-2" style="font-size: 10pt; font-family: verdana, geneva, sans-serif;">Advise ownership on capital allocation decisions, risk exposure, and property lifecycle planning</li> </ul> Facilities & Maintenance Management <ul class="[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"> <li class="font-claude-response-body whitespace-normal break-words pl-2" style="font-size: 10pt; font-family: verdana, geneva, sans-serif;">Architect and govern comprehensive preventative maintenance programs across all building systems (plumbing, electrical, HVAC, structural, and life safety)</li> <li class="font-claude-response-body whitespace-normal break-words pl-2" style="font-size: 10pt; font-family: verdana, geneva, sans-serif;">Lead the evaluation, selection, and implementation of Computerized Maintenance Management Systems (CMMS) or property management platforms</li> <li class="font-claude-response-body whitespace-normal break-words pl-2" style="font-size: 10pt; font-family: verdana, geneva, sans-serif;">Oversee scheduling, prioritization, and quality control of all routine and emergency maintenance activities</li> <li class="font-claude-response-body whitespace-normal break-words pl-2" style="font-size: 10pt; font-family: verdana, geneva, sans-serif;">Monitor building system performance and lead root-cause analysis on recurring issues to eliminate disruptions</li> </ul> Vendor & Contractor Relations <ul class="[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"> <li class="font-claude-response-body whitespace-normal break-words pl-2" style="font-size: 10pt; font-family: verdana, geneva, sans-serif;">Negotiate, execute, and manage vendor contracts and service-level agreements (SLAs) with contractors, specialty trades, and service providers</li> <li class="font-claude-response-body whitespace-normal break-words pl-2" style="font-size: 10pt; font-family: verdana, geneva, sans-serif;">Build and maintain a best-in-class vendor network across all trade disciplines; continuously evaluate performance, responsiveness, and cost-effectiveness</li> <li class="font-claude-response-body whitespace-normal break-words pl-2" style="font-size: 10pt; font-family: verdana, geneva, sans-serif;">Serve as the senior point of contact for all general contractor relationships on renovation and capital projects</li> </ul> Project & Capital Management <ul> <li style="font-size: 10pt; font-family: verdana, geneva, sans-serif;">Lead end-to-end oversight of renovation and capital improvement projects, including scope development, budgeting, contractor selection, and delivery</li> <li style="font-size: 10pt; font-family: verdana, geneva, sans-serif;">Manage project budgets with full accountability for variance reporting and cost controls; drive value engineering without sacrificing quality or aesthetic standards</li> <li style="font-size: 10pt; font-family: verdana, geneva, sans-serif;">Coordinate with legal, finance, and ownership teams on permitting, compliance, and project documentation</li> </ul> REQUIRED QUALIFICATIONS <ul> <li style="font-size: 10pt; font-family: verdana, geneva, sans-serif;">5-10 years of progressive property or facilities management experience, ideally with high-end residential or private estate portfolios</li> <li class="font-claude-response-body whitespace-normal break-words pl-2" style="font-size: 10pt; font-family: verdana, geneva, sans-serif;">Demonstrated ability to manage multiple properties simultaneously across a geographically distributed portfolio</li> <li class="font-claude-response-body whitespace-normal break-words pl-2" style="font-size: 10pt; font-family: verdana, geneva, sans-serif;">Proven track record managing complex renovation and capital improvement projects from inception through completion</li> <li class="font-claude-response-body whitespace-normal break-words pl-2" style="font-size: 10pt; font-family: verdana, geneva, sans-serif;">Experience building and managing vendor networks across multiple trade disciplines</li> <li class="font-claude-response-body whitespace-normal break-words pl-2" style="font-size: 10pt; font-family: verdana, geneva, sans-serif;">Strong financial acumen with budget management and cost-control experience</li> <li class="font-claude-response-body whitespace-normal break-words pl-2" style="font-size: 10pt; font-family: verdana, geneva, sans-serif;">Proficiency with property management or CMMS platforms</li> <li class="font-claude-response-body whitespace-normal break-words pl-2" style="font-size: 10pt; font-family: verdana, geneva, sans-serif;">Excellent written and verbal communication skills — able to present clearly to ownership and executive stakeholders</li> <li class="font-claude-response-body whitespace-normal break-words pl-2" style="font-size: 10pt; font-family: verdana, geneva, sans-serif;">Ability to respond promptly to after-hours or emergency situations as needed</li> <li class="font-claude-response-body whitespace-normal break-words pl-2" style="font-size: 10pt; font-family: verdana, geneva, sans-serif;">Willingness to travel up to 50% across Bay Area properties</li> <li class="font-claude-response-body whitespace-normal break-words pl-2" style="font-size: 10pt; font-family: verdana, geneva, sans-serif;">Must be able to legally work in the country where this position is located without visa sponsorship</li> </ul> PREFERRED QUALIFICATIONS <ul> <li class="font-claude-response-body whitespace-normal break-words pl-2" style="font-size: 10pt; font-family: verdana, geneva, sans-serif;">Prior experience supporting ultra-high-net-worth families, private family offices, or estate management in a luxury residential context</li> <li class="font-claude-response-body whitespace-normal break-words pl-2" style="font-size: 10pt; font-family: verdana, geneva, sans-serif;">Exceptional discretion and ability to maintain strict confidentiality regarding the family's privacy, activities, and estate details</li> <li class="font-claude-response-body whitespace-normal break-words pl-2" style="font-size: 10pt; font-family: verdana, geneva, sans-serif;">Obsessive attention to detail, you notice what others miss, and you care about getting it right</li> <li class="font-claude-response-body whitespace-normal break-words pl-2" style="font-size: 10pt; font-family: verdana, geneva, sans-serif;">Natural problem-solver who anticipates issues before they arise and brings solutions, not just problems</li> <li class="font-claude-response-body whitespace-normal break-words pl-2" style="font-size: 10pt; font-family: verdana, geneva, sans-serif;">Strong follow-through and execution, you own your commitments from start to finish</li> <li class="font-claude-response-body whitespace-normal break-words pl-2" style="font-size: 10pt; font-family: verdana, geneva, sans-serif;">Proven reliability, your team and principals can count on you without having to check in</li> <li class="font-claude-response-body whitespace-normal break-words pl-2" style="font-size: 10pt; font-family: verdana, geneva, sans-serif;">High degree of professionalism in both conduct and presentation</li> <li class="font-claude-response-body whitespace-normal break-words pl-2" style="font-size: 10pt; font-family: verdana, geneva, sans-serif;">Calm under pressure, adaptable, and effective in a dynamic, fast-paced private household environment</li> </ul> COMPENSATION & BENEFITS <ul> <li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Concentric covers 100% of the premium on the PPO medical plan for employee and dependent coverage. </li> <li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Medical FSA</li> <li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Employer-paid insurance: life, STD, LTD, and AD&D</li> <li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Paid leave (vacation, sick)</li> <li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Employee Assistance Program for personal needs</li> </ul><div class="content-pay-transparency"><div class="pay-input"><div class="title">San Francisco, California Pay Range</div><div class="pay-range">$250,000—$250,000 USD</div></div></div><div class="content-conclusion">Concentric and SPS Global acknowledge the systemic barriers in the security industry and recognize that removing those barriers will require a collaborative and conscious effort. Concentric and SPS Global are committed to programs and initiatives that promote diversity, equity, and inclusion, enhancing our organization and the broader community. We are creating a diverse environment and are proud to be an equal opportunity employer. We encourage people from all backgrounds to apply. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.  Concentric Advisors and SPS Global are committed to protecting the privacy and security of all applicants who submit personal information to us. You can access our GDPR and CCPA policy by clicking the GDPR button at the bottom of our career page.   </div>

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