Product Manager Growth - San Francisco, CA at Otter

<p><strong>Who we are</strong></p> <p>In the past, to be a successful restaurateur, you simply had to have a passion for food and a passion for people - but to succeed as a digital restaurateur you also need to have a passion for technology. We believe in the joy of serving others, and that's why we created Otter – to help restaurateurs succeed in online food delivery. Restaurants around the world, both large and small, including Chick-fil-A, Ben &amp; Jerry’s, KFC, and Eataly trust our software to power their delivery business. We increase sales, reduce order issues, and decrease delivery headaches.&nbsp;</p> <p>&nbsp;</p> <p><strong>What you’ll do</strong></p> <p>As Product Manager for Product-Led Growth (PLG), you’ll own the roadmap for how Otter grows through the product itself. This role is focused on building a self-serve growth engine that improves acquisition, activation, monetization, and retention. You will:</p> <ul> <li>Design and run experiments to improve funnel efficiency, reduce CAC, and increase conversion from lead → customer → expansion.</li> <li>Build features and flows that generate organic growth.</li> <li>Drive monetization through pricing experiments, upsell opportunities, and CRM-driven campaigns that expand LTV.</li> <li>Partner with Marketing, Sales, and Data Science to enrich leads, improve attribution, and optimize channels.</li> <li>Define and track success metrics – CAC, LTV, conversion rates, activation velocity, and self-serve revenue.</li> <li>Work cross-functionally with engineering, design, and GTM to ship fast, learn quickly, and scale what works.</li> </ul> <p>&nbsp;</p> <p><strong>What we’re looking for</strong></p> <ul> <li>3+ years of product management or relevant experience.</li> <li>Proven track record of building and scaling growth-focused product experiences.</li> <li>Strong quantitative skills: comfortable with SQL, experimentation, and growth modeling.</li> <li>Creative problem solver with a bias toward fast learning and iteration.</li> <li>Excellent communicator who can align GTM, data, and product teams around a shared growth roadmap.</li> <li>Bonus: experience in SaaS, marketplaces, or restaurant/commerce technology.</li> </ul> <p>&nbsp;</p> <p><strong>Why join us</strong></p> <ul> <li>Growing market: You’ll be focused on an $80 billion market that’s projected to reach at least $500 billion by 2030 in the US alone.</li> <li>Industry transformation: You’ll be part of a team redefining how restaurants run both online and offline.</li> <li>Impact at scale: What you build will directly power thousands of restaurants and millions of diners.</li> <li>Collaborative environment: You’ll work closely with talented colleagues across teams, with the support and guidance to grow your career.</li> </ul> <p>&nbsp;</p> <p><strong>What else you need to know</strong></p> <p>This role is based in our San Francisco office. We believe the best ideas and fastest progress happen when we’re together, so this is an in-office role five days a week.</p> <p class="p1">The base salary range for this role is<strong> $195,000 - $246,000 per year.</strong></p> <p class="p1">Actual compensation will be determined on an individual basis and may vary depending on experience, skills, and qualifications.</p> <p class="p1">Base salary is just one part of your total rewards package. You may also be eligible for equity awards and an annual performance-based bonus.</p> <p class="p1"><strong>Benefits Summary (USA Full-Time Exempt Employees):</strong></p> <ul class="ul1"> <li class="li1">Medical, dental, and vision insurance (multiple plans, incl. HSA options)</li> <li class="li1">Company-paid life and disability insurance (short- and long-term)</li> <li class="li1">Voluntary insurance: accident, critical illness, hospital indemnity</li> <li class="li1">Optional supplemental life insurance for self, spouse, and children</li> <li class="li1">Pet insurance discount</li> <li class="li1">401(k)</li> <li class="li1">Time Off policies:</li> <ul class="ul1"> <li class="li1">Discretionary vacation days</li> <li class="li1">8 paid holidays per year</li> <li class="li1">Paid sick time</li> <li class="li1">Paid Bereavement leave</li> <li class="li1">Paid Parental Leave</li> <li class="li1">Health Savings Account (HSA)</li> <li class="li1">Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)</li> </ul> </ul> <p>Benefits are subject to change at the company's discretion.<br>Atoms accepts applications on an ongoing basis.</p> <p><strong>Ready to join us as we serve those who serve others?&nbsp;</strong></p> <p>&nbsp;</p> <p><em>#LI-Onsite</em></p>