Principal Product Manager, AI Agent Infrastructure at OKX

<div class="ace-line ace-line old-record-id-doxuseysYUio6Qia64JLLAwE7dh"> <div data-page-id="doxusokjWsaOkSCIjzixAfRM3sd" data-docx-has-block-data="false"> <div class="ace-line ace-line old-record-id-doxusaUYeCmu82WSkkm5KDd00db"> <div data-page-id="JAF7dFJcWoUusRx7RKkuM14BsYc" data-docx-has-block-data="false"> <div class="ace-line ace-line old-record-id-OqGZdUPi6oJlXzxlmNiu3gAmsVg"> <div data-page-id="V6OedkjJzouK9jxNIfuuhjt9sDc" data-docx-has-block-data="false"> <div data-page-id="AEW3d0Y2noLuIcxROuFubTLpsZd" data-docx-has-block-data="false"> <div class="ace-line ace-line old-record-id-doxuseysYUio6Qia64JLLAwE7dh"> <div data-page-id="doxusokjWsaOkSCIjzixAfRM3sd" data-docx-has-block-data="false"> <div class="ace-line ace-line old-record-id-doxusaUYeCmu82WSkkm5KDd00db"> <div data-page-id="AEW3d0Y2noLuIcxROuFubTLpsZd" data-docx-has-block-data="false"> <div data-page-id="JAF7dFJcWoUusRx7RKkuM14BsYc" data-docx-has-block-data="false"> <div class="ace-line ace-line old-record-id-OqGZdUPi6oJlXzxlmNiu3gAmsVg"><em>OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa.<br><br></em></div> </div> <h2 class="heading-2 ace-line old-record-id-doxuslsyQOGHoiYb47TiA1n51Th"><strong>Who We Are</strong></h2> <div class="ace-line ace-line old-record-id-doxustOiFVk8C3Uy4rotl5Nem5f"> <div data-page-id="PNNZdiw4Yo1ZOmx8btbucw8qsLG" data-docx-has-block-data="false"> <div class="ace-line ace-line old-record-id-Q479dQIlZozY6cxcPNFuoY1rsxe"> <div class="rich-text-paragraph" data-eleid="27"> <div class="ace-line ace-line old-record-id-RKOAdw3kVoh5EQxcr2juP3i0sTb"> <div class="ace-line ace-line old-record-id-Cfb8dvi9voxFkWxhNcmuJX50sZb">At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.</div> <div class="ace-line ace-line old-record-id-Cfb8dvi9voxFkWxhNcmuJX50sZb">&nbsp;</div> <div class="ace-line ace-line old-record-id-Cfb8dvi9voxFkWxhNcmuJX50sZb">OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.&nbsp;</div> <div class="ace-line ace-line old-record-id-Cfb8dvi9voxFkWxhNcmuJX50sZb">&nbsp;</div> <div class="ace-line ace-line old-record-id-Cfb8dvi9voxFkWxhNcmuJX50sZb">Across our multiple offices globally, we are united by our core principles: <em>We Before Me</em>, <em>Do the Right Thing</em>, and <em>Get Things Done</em>. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.<br><br> <div data-page-id="Kpucdjv7JoAcSZxSf7PuRl5Yscb" data-lark-html-role="root" data-docx-has-block-data="false"> <div class=" old-record-id-Cfb8dvi9voxFkWxhNcmuJX50sZb">OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.</div> </div> </div> </div> </div> </div> </div> </div> <div class="ace-line ace-line old-record-id-doxusq2WnfR822THsuqUosdSzFu">&nbsp;</div> <h2 class="heading-2 ace-line old-record-id-doxus9qcafz8J9vhi3nwZgrckWg"><strong>About The Opportunity</strong></h2> <p class="font-claude-response-body break-words whitespace-normal leading-[1.7]">We are looking for a Product Manager who can drive the foundational infrastructure behind AI agent products. As agentic AI rapidly moves from research to production, the platforms that power agent development, evaluation, and deployment have become mission-critical. You will own the product vision, strategy, and execution for these infrastructure systems — ensuring our teams can build, test, and ship high-quality AI agents at scale.</p> <p class="font-claude-response-body break-words whitespace-normal leading-[1.7]">This role is ideal for someone who has worked on AI/ML platforms, developer tools, or data infrastructure, and wants to apply that experience to the frontier of agentic AI.<br><br></p> <h2 class="font-claude-response-body break-words whitespace-normal leading-[1.7]"><strong>What We Are Looking For</strong></h2> <p class="font-claude-response-body break-words whitespace-normal leading-[1.7]">You have experience building the platforms and tools that empower teams to develop, evaluate, and operate AI agents at production quality. Ideal candidates will have background in one or more of the following areas:</p> <ul class="[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"> <li class="whitespace-normal break-words pl-2">Data Management &amp; Labeling — annotation platforms, training data pipelines, dataset versioning, data quality assurance, and data governance</li> <li class="whitespace-normal break-words pl-2">Agent Evaluation &amp; Quality Assurance — benchmarking, automated evaluation, A/B testing, human-in-the-loop review, and feedback-driven model improvement</li> <li class="whitespace-normal break-words pl-2">Workflow Orchestration &amp; Agent Runtime — multi-step task orchestration, agent observability, debugging tooling, and developer-facing configuration platforms</li> <li class="whitespace-normal break-words pl-2">Tool / Plugin Ecosystem Management — tool registries, API connector platforms, developer marketplaces, permission management, and security sandboxing</li> </ul> <h2 class="heading-2 ace-line old-record-id-doxushHxPgvpIV0pJrijghkWDWe"><strong>What You’ll Be Doing&nbsp;</strong></h2> <ul> <li class="whitespace-normal break-words pl-2">Own the end-to-end product lifecycle for AI agent infrastructure: from problem discovery and requirement definition, through development and launch, to post-launch iteration</li> <li class="whitespace-normal break-words pl-2">Define product vision, strategy, and roadmap for infrastructure that serves internal AI product teams as primary customers</li> <li class="whitespace-normal break-words pl-2">Partner closely with engineering, AI/ML research, and business stakeholders to translate complex technical capabilities into well-scoped, shippable product requirements</li> <li class="whitespace-normal break-words pl-2">Establish evaluation frameworks and quality metrics that drive continuous improvement of agent performance, reliability, and safety</li> <li class="whitespace-normal break-words pl-2">Build feedback loops connecting production signals (user ratings, task success/failure, escalations) back into model and data improvement pipelines</li> <li class="whitespace-normal break-words pl-2">Define platform SLAs, KPIs, and capacity plans; balance scalability and reliability with fast iteration</li> <li class="whitespace-normal break-words pl-2">Stay current with the rapidly evolving AI agent landscape and translate emerging capabilities (new models, tool-use paradigms, orchestration patterns) into infrastructure opportunities</li> </ul> <h2 class="heading-2 ace-line old-record-id-doxusWnZPeJsdMU53QGew90VQeh"><strong>What We Look For In You </strong></h2> <ul> <li class="whitespace-normal break-words pl-2">5+ years of product management experience, with at least 2 years focused on AI/ML products or developer infrastructure</li> <li class="whitespace-normal break-words pl-2">Demonstrated experience shipping AI products or platforms to production (consumer or enterprise)</li> <li class="whitespace-normal break-words pl-2">Strong technical acumen: comfortable discussing model architectures, prompt engineering, API design, and system trade-offs with engineers</li> <li class="whitespace-normal break-words pl-2">Solid understanding of the AI agent development lifecycle: from data collection and annotation, through model training and evaluation, to production deployment and monitoring</li> <li class="whitespace-normal break-words pl-2">Data-driven mindset with experience defining KPIs, running experiments, and making decisions under uncertainty</li> <li class="whitespace-normal break-words pl-2">Strong written and verbal communication in English; Mandarin Chinese is a significant plus</li> </ul> <h2 class="heading-2 ace-line old-record-id-doxusWnZPeJsdMU53QGew90VQeh"><strong>Nice-To-Haves&nbsp;</strong></h2> <ul> <li class="whitespace-normal break-words pl-2">Hands-on experience with AI agent frameworks or platforms (e.g., Claude Skills, Anthropic MCP, LangChain / LangGraph, OpenAI Assistants API, Coze, Dify, or similar)</li> <li class="whitespace-normal break-words pl-2">Experience building PaaS-level platforms: agent development environments, low-code/full-code toolchains, or multi-agent orchestration systems</li> <li class="whitespace-normal break-words pl-2">Background in software engineering or technical PM with coding experience</li> <li class="whitespace-normal break-words pl-2">Experience with responsible AI practices: safety evaluation, bias mitigation, hallucination detection, and guardrail design</li> <li class="whitespace-normal break-words pl-2">Familiarity with the Web3 or fintech domain</li> <li class="whitespace-normal break-words pl-2">Understanding of the competitive landscape: familiarity with how leading companies (both in China and globally) are approaching agent infrastructure and evaluation&nbsp;</li> </ul> <h2><strong>Perks &amp; Benefits&nbsp;</strong></h2> <ul class="list-bullet1"> <li class="ace-line ace-line old-record-id-Gb04dtjtMoHmldxfAjXuI6P4snC" data-list="bullet"> <div>Competitive total compensation package</div> </li> <li class="ace-line ace-line old-record-id-Gb04dtjtMoHmldxfAjXuI6P4snC" data-list="bullet">L&amp;D programs and education subsidy for employees' growth and development</li> <li class="ace-line ace-line old-record-id-doxusfCPfNQIPMLDddcFHLcCJRC" data-list="bullet"> <div>Various team building programs and company events</div> </li> <li class="ace-line ace-line old-record-id-doxusfCPfNQIPMLDddcFHLcCJRC" data-list="bullet">Wellness and meal allowances</li> <li class="ace-line ace-line old-record-id-doxusfCPfNQIPMLDddcFHLcCJRC" data-list="bullet">Comprehensive healthcare schemes for employees and dependants</li> <li class="ace-line ace-line old-record-id-doxusfCPfNQIPMLDddcFHLcCJRC" data-list="bullet">More that we love to tell you along the process!</li> </ul> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div><div class="content-conclusion"><div data-lark-html-role="root"><span class="text-only" data-eleid="18"><span class="text-only"><span class="text-only" data-eleid="6">Notice:<br></span></span></span> <div data-lark-html-role="root"><span class="text-only" data-eleid="26"><span class="text-only">All official </span><span class="text-only text-with-abbreviation text-with-abbreviation-bottomline">OKX</span><span class="text-only"> vacancies are published on this website.</span></span> <span class="text-only" data-eleid="28"><span class="text-only">While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. </span></span><strong><span class="text-only" data-eleid="29"><span class="text-only">If in doubt, please apply directly through our official careers website.</span></span></strong></div> </div> <div data-lark-html-role="root"><span class="text-only" data-eleid="18"><span class="text-only">Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to&nbsp;</span><span class="text-only text-with-abbreviation text-with-abbreviation-bottomline">OKX</span><span class="text-only">'s </span></span><a class="link rich-text-anchor __anchor-intercept-flag__ text-content-link" href="https://www.okx.com/en-eu/help/okx-candidate-privacy-notice" target="_blank" data-eleid="19" data-lark-is-custom="true" data-lark-link="true">Candidate Privacy Notice</a><span class="text-only" data-eleid="20"><span class="text-only">.</span></span></div></div>