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Hawthorne Residential Partners

Lead Maintenance Technician at Hawthorne Residential Partners

Evergreen at the Bluffs - 501 Tiger Way - Knoxville, TN - 37918Full-timeProperty StaffPosted about 1 month ago
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About the Role

<p>At <strong>Hawthorne Residential Partners</strong>, we’re looking for dependable, motivated, and hands on maintenance professionals who take pride in creating clean, well-maintained, and welcoming communities.&nbsp;</p> <p>We offer more than just a job, we offer a path to grow your skills, learn new trades, and build a career. You’ll work alongside a team who will support you, challenge you, and cheer you on every step of the way.&nbsp;</p> <p><strong>Join a company </strong>where <strong>your work matters </strong>and <strong>your future is full of opportunity</strong>!&nbsp;</p> <p>&nbsp;</p> <p><span style="text-decoration: underline;"><strong>Maintenance Technician III | Job Overview&nbsp;</strong></span></p> <p>Maintenance professionals play a vital role in creating an exceptional apartment community. As Maintenance Technician III, you will be responsible for handling complex work orders, mentoring junior techs, and helping lead preventative maintenance efforts.&nbsp; You are expected to have your certification in HVAC, and experience in electrical, plumbing, appliance repair, and team leadership.&nbsp;</p> <p>&nbsp;</p> <p><strong><span style="text-decoration: underline;">Maintenance Technician III | Education, Experience, and License Qualifications</span> </strong><strong>&nbsp;</strong></p> <p><span style="text-decoration: underline;">Education:</span>&nbsp;</p> <ul> <li>High School or GED equivalent&nbsp;</li> </ul> <p><span style="text-decoration: underline;">Experience:</span>&nbsp;</p> <ul> <li>Minimum of 3 years’ experience in apartment maintenance or a skilled trade such as HVAC, plumbing, or electrical. Prior supervisory or lead technician experience strongly preferred.&nbsp;</li> </ul> <p><span style="text-decoration: underline;">Licenses &amp; Certifications:</span>&nbsp;</p> <ul> <li>Valid Driver's License&nbsp;&nbsp;</li> <li>EPA/ HVAC Certification&nbsp;&nbsp;</li> <li>CPO Certification&nbsp;&nbsp;</li> </ul> <p><span style="text-decoration: underline;"><strong>Maintenance Technician III | Job Functions </strong><strong>&nbsp;</strong></span></p> <p><strong>Repair &amp; Preventative Maintenance&nbsp;</strong></p> <ul> <li>Diagnose and perform maintenance and repairs in a timely and professional manner.&nbsp;</li> <li>Assure all service requests are completed by Hawthorne standards.</li> <li>Repair and restore vacant apartments to make ready status in preparation for the next move-in and per company standard.&nbsp;</li> <li>Assist with pool maintenance and cleaning.&nbsp;&nbsp;</li> <li>Completion of preventative maintenance according to the guidelines outlined in company policy.&nbsp;&nbsp;</li> </ul> <p><strong>Maintaining Building &amp; Grounds&nbsp;&nbsp;</strong></p> <ul> <li>Perform building and common area upkeep daily. Assist in keeping ground neat and free of litter, debris, and pet waste.&nbsp;&nbsp;</li> <li>Maintain shop appearance to facilitate quick assessment of supply inventory.&nbsp;&nbsp;</li> </ul> <p><strong>Team &amp; Leadership Responsibilities&nbsp;</strong></p> <ul> <li>Provide leadership, training, and mentoring to the maintenance team.&nbsp;&nbsp;</li> </ul> <p><strong>Additional Responsibilities&nbsp;&nbsp;</strong></p> <ul> <li>Promote good public relations with residents, co-workers, and company staff. Through the LIVE IT culture, always display a friendly and courteous attitude towards prospects, residents, vendors, and other employees. Always maintain professionalism.&nbsp;&nbsp;</li> <li>Conduct on-call emergency service rotation as scheduled.&nbsp;</li> <li>Follow safety guidelines in accordance with OSHA and company policy and standards.&nbsp;&nbsp;</li> <li>Complete special projects as needed.&nbsp;</li> </ul> <p><span style="text-decoration: underline;"><strong>What Makes Someone SOAR in This Role?</strong></span></p> <ul> <li><strong>Positive Attitude: </strong>Brings pride and focus to technical challenges.&nbsp;</li> <li><strong>Willingness to Learn:&nbsp;</strong>Continues to grow while helping others succeed.&nbsp;</li> <li><strong>People Service &amp; Customer-Focused:&nbsp;</strong>Daily commitment to providing excellent service by embracing our Live It culture of kindness, community and connection.&nbsp;</li> <li><strong>Reliable:&nbsp;</strong>A dependable presence for the community and team.</li> <li><strong>Leadership:&nbsp;</strong>Brings technical expertise and problem-solving to the forefront while mentoring and guiding others.&nbsp;</li> </ul> <p><strong>Work Schedule &amp; Availability&nbsp;</strong></p> <p>Maintenance Technicians work Monday through Friday, with standard office hours from 8:00 AM to 5:00 PM. This role will require participation in an on-call rotation for after-hours emergencies and occasional support for resident events, as needed.&nbsp;</p> <p>&nbsp;</p> <p><span style="text-decoration: underline;"><strong>Hawthorne’s Total Rewards Package | Compensation and Benefits&nbsp;</strong><strong>&nbsp;</strong></span></p> <p><span style="text-decoration: underline;">Maintenance Technician III – Specific Benefits:</span> Maintenance Technician II is eligible for a monthly renewal bonus program, quarterly performance bonuses, and quarterly resident satisfaction bonuses in addition to their hourly compensation.&nbsp;&nbsp;</p> <p><span style="text-decoration: underline;">Professional Benefits:</span> <em>Maintenance Technician III Today – Maintenance Supervisor tomorrow!&nbsp;</em></p> <p>Our Career Path Program is offered to all of our employees. When you start at Hawthorne, we want to see you succeed and grow with us - that is why our Learning and Development team is committed to your career growth. In addition, we also offer an education reimbursement program to grow your skills in maintenance.&nbsp;</p> <p><span style="text-decoration: underline;">Personal Benefits:</span> &nbsp;</p> <ul> <li>Free Dental Insurance&nbsp;</li> <li>Comprehensive and Affordable Plans for Medical and Vision Coverage • Health and Wellness Incentives&nbsp;</li> <li>401k Retirement Match Program&nbsp;</li> <li>Paid time off including your birthday!&nbsp;</li> <li>Paid sick time off&nbsp;</li> <li>Pet Insurance Plans&nbsp;</li> <li>Paid Maternity, Paternity, and Adoption Leave Options&nbsp;</li> <li>Telehealth – Access to Doctors 24/7/365&nbsp;</li> <li>Company Paid Life Insurance</li> <li>Retirement Planning</li> </ul><div class="content-conclusion"><p><span style="font-size: 8pt;">Hawthorne is an equal opportunity employer.&nbsp;</span></p></div>

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