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ALO

Operations Manager at ALO

North East, Maryland, United StatesFull-timeWarehouse & ShippingPosted about 1 month ago
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About the Role

<div class="content-intro"><p><strong>WHY JOIN ALO?</strong></p> <p>Mindful movement. It’s at the core of why we do what we do at ALO—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That’s the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.</p></div><p><strong>OVERVIEW</strong></p> <p>At Bella + Canvas, our employees are the forefront of bringing our beloved brands to consumers through our fulfillment, customer care and technology solutions. We are fueling the future of retail, which means you are, too. When you work for Bella + Canvas, you join a global community of changemakers, where the work is critical, and the culture is fun. We depend on our workforce to overcome real-world challenges every day and encourage you to carve your own career path while shaping our future together. The Operations Manager provides leadership and supervision to a highly efficient, multi-station production department. This includes, but is not limited to, managing inventory and replenishment, overseeing the production process (including the intake of customer orders, and ensuring the timeliness and quality of order completion and delivery to customers. The Operations Manager also ensures that departmental and support personnel are focused on continuous improvement and supports a lean culture of inventory, people, and processes.</p> <p><strong>RESPONSIBILITIES&nbsp;</strong><em>&nbsp;</em></p> <ul> <li class="p2">Lead and direct the Fulfillment Operations Group in the achievement of key goals in the area of order processing and delivery, quality assurance management, inventory management, purchasing management, cost management, process layouts, process improvements and employee training and development.<span class="Apple-converted-space">&nbsp;</span></li> <li class="p2">Work with the Site Director to influence corporate strategic plans.<span class="Apple-converted-space">&nbsp;</span></li> <li class="p2">Work with functional leaders within the company to ensure compliance to company policy and procedures.<span class="Apple-converted-space">&nbsp;</span></li> <li class="p2">Ensure that the facility is compliant with Federal/ State/ local ordinances, laws and regulations.<span class="Apple-converted-space">&nbsp;</span></li> <li class="p2">Ensure that safety is always a strong part of the culture and environment within the facility.<span class="Apple-converted-space">&nbsp;</span></li> <li class="p2">Obtain annual, monthly, and daily goals for various productivity and quality levels.<span class="Apple-converted-space">&nbsp;</span></li> <li class="p2">Lead the Fulfillment group to operate in a cost-effective and competitive manner while driving continuous improvement.<span class="Apple-converted-space">&nbsp;</span></li> <li class="p2">Manage, train, and develop the facility managers and supervisors in hiring, training, planning, assigning and directing work, appraising performance, rewarding and disciplining associates, addressing complaints and resolving problems or removing obstacles.<span class="Apple-converted-space">&nbsp;</span></li> <li class="p2">Actively contributes to the development of direct reports.<span class="Apple-converted-space">&nbsp;</span></li> <li class="p2">Full work week responsibility of client or clients (including 2nd shift &amp; weekend/donut shifts if applicable).<span class="Apple-converted-space">&nbsp;</span></li> <li class="p2">Lead Individual Performance Management program for area.<span class="Apple-converted-space">&nbsp;</span></li> <li class="p2">Oversee all aspects of quality assurance including establishing metrics, applying industry best practices, and developing new tools and processes to ensure quality goals are met.<span class="Apple-converted-space">&nbsp;</span></li> <li class="p2">Promote and develop a culture of continuous improvement within the value stream.<span class="Apple-converted-space">&nbsp;</span></li> <li class="p2">Deliver productivity and improvements in line with KPIs.<span class="Apple-converted-space">&nbsp;</span></li> <li class="p2">Ownership of lean process improvement and CI initiatives.<span class="Apple-converted-space">&nbsp;</span></li> <li class="p2">Ensure all training and skills development programs, along with all Standard Operating Procures (SOPs) within the value stream are up to date and maintained.<span class="Apple-converted-space">&nbsp;</span></li> <li class="p2">Promote a culture of high accountability, engagement, and associate empowerment.<span class="Apple-converted-space">&nbsp;</span></li> <li class="p2">Manage relationship with on-site seasonal staffing representatives and advise director of operations on seasonal labor needs.<span class="Apple-converted-space">&nbsp;</span></li> <li class="p2">Budget management for value stream.<span class="Apple-converted-space">&nbsp;</span></li> <li class="p2">Perform all other duties assigned by Site Director<span class="Apple-converted-space">&nbsp;</span></li> </ul> <p><strong>QUALIFICATIONS</strong></p> <ul> <li>Bachelor’s degree strongly preferred / HS Degree or GED required.<span class="Apple-converted-space">&nbsp;</span></li> <li>Experience working with process improvement ideologies, e.g., LEAN, Six Sigma, or similar / Six Sigma certification preferred.<span class="Apple-converted-space">&nbsp;</span></li> <li>Minimum of 4 years of progressive Operations experience in a manager role.<span class="Apple-converted-space">&nbsp;</span></li> <li>Experience leading up to 100 associates.<span class="Apple-converted-space">&nbsp;</span></li> <li>Experience in creating productivity improvement through continuous improvement efforts.<span class="Apple-converted-space">&nbsp;</span></li> <li>Ability to be flexible, collaborative, and drive performance.<span class="Apple-converted-space">&nbsp;</span></li> <li>Analyze data to identify defects and root cause analysis.<span class="Apple-converted-space">&nbsp;</span></li> <li>Strong verbal and written communication skills.<span class="Apple-converted-space">&nbsp;</span></li> </ul><div class="content-conclusion"><div class="c-scrollbar__hider" data-qa="slack_kit_scrollbar"> <div class="c-scrollbar__child"> <div class="c-virtual_list__scroll_container" data-qa="slack_kit_list"> <div id="1690839906.519949" class="c-virtual_list__item c-virtual_list__item--initial-activeitem" data-qa="virtual-list-item" data-item-key="1690839906.519949"> <div class="c-message_kit__background c-message_kit__background--hovered p-message_pane_message__message c-message_kit__message p-message_pane_message__message--last" data-qa="message_container" data-qa-unprocessed="false" data-qa-placeholder="false"> <div class="c-message_kit__hover c-message_kit__hover--hovered" data-qa-hover="true"> <div class="c-message_kit__actions c-message_kit__actions--default"> <div class="c-message_kit__gutter"> <div class="c-message_kit__gutter__right" data-qa="message_content"> <div class="c-message_kit__blocks c-message_kit__blocks--rich_text"> <div class="c-message__message_blocks c-message__message_blocks--rich_text" data-qa="message-text"> <div class="p-block_kit_renderer" data-qa="block-kit-renderer"> <div class="p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first"> <div class="p-rich_text_block"> <div class="p-rich_text_section">For CA residents, Job Applicant Privacy Policy&nbsp;<a class="c-link" href="https://cdn.shopify.com/s/files/1/2185/2813/files/CCPA_Workforce_Member_Privacy_Policy_-_Alo_Alo_INTL_IP_Inc._-_July_2025_-_CA_ONLY_1.pdf?v=1762796781" target="_blank" data-stringify-link="https://cdn.shopify.com/s/files/1/2185/2813/files/CCPA_Workforce_Member_Privacy_Policy_-_Alo_and_Bella_Canvas_-_June_2023_-_CA_ONLY.pdf?v=1687812344" data-sk="tooltip_parent">HERE</a>.</div> </div> </div> </div> </div> </div> </div> </div> <div class="c-message_actions__container c-message__actions">&nbsp;</div> </div> </div> </div> </div> </div> </div> </div></div>

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