Automotive General Manager at Stress-Free

<div class="content-intro"><p><strong>Join the Team at Stress-Free Auto Care: Where Your Skills and Passion Drive Success!</strong></p> <p>Stress Free Auto Care is redefining the auto repair experience by delivering exceptional service with honesty, transparency, and convenience. Our mission is simple: make auto care a stress-free, trustworthy experience for everyone. Join us on this exciting journey and play a pivotal role in reshaping the automotive service industry!</p></div><h3><strong>Job Overview</strong></h3> <p>Stress-Free Auto Care is a modern, tech-enabled shop that believes taking care of your car should be an easy and stress-free experience. We’re seeking an energetic, positive-minded Automotive General Manager who embraces challenges with enthusiasm and prioritizes guest satisfaction above all else.</p> <p>&nbsp;</p> <h3><strong>Benefits</strong></h3> <ul> <li><strong>PTO/Sick &amp; (6) Annual Paid Holidays</strong></li> <li><strong>Medical, Dental &amp; Vision Insurance</strong></li> <li><strong>401(k) Matching</strong></li> <li><strong>Paid Skills Enhancement Training</strong></li> <li><strong>Employee Discount - Service &amp; Parts</strong></li> <li><strong>Equipment/Toolbox Relocation Assistance</strong></li> <li><strong>Employee Referral Program&nbsp;</strong></li> </ul> <p><strong>*This position is available to start ASAP. Apply today!</strong></p> <h3>Responsibilities</h3> <ul> <li>Oversee all aspects of daily operations, including scheduling, workflow management, &amp; quality control.</li> <li>Ensure efficient use of resources and high standards of service delivery.</li> <li>Implement &amp; enforce safety protocols and industry regulations.</li> <li>Foster a positive work environment by providing ongoing coaching opportunities.</li> <li>Uphold a customer-centric approach by ensuring prompt &amp; courteous service.</li> <li>Experience addressing customer concerns &amp; complaints on Yelp &amp; Google Reviews through CDC (Complaints, Damages &amp; Comebacks).</li> <li>Maintain strong relationships with customers to enhance loyalty &amp; satisfaction.</li> <li>Stay updated with industry trends, technological advancements, &amp; other markets.</li> <li>Maintain accurate records of operations, financial transactions, &amp; employee activities.</li> <li>Prepare regular reports for management regarding shop performance &amp; key metrics.</li> <li>Ensure compliance with all legal &amp; regulatory requirements.</li> </ul> <p>&nbsp;</p> <h3>Qualifications</h3> <ul> <li>Proven experience as a General Manager or similar role in an auto mechanic shop.</li> <li>Efficient in Digital Visual Inspections &amp; Procedures</li> <li>Experience with Autoflow or similar platform, preferred but not required</li> <li>Strong leadership &amp; managerial skills with the ability to motivate a team.</li> <li>Sound knowledge of automotive systems, repair techniques, and industry standards.</li> <li>Solid understanding of financial management &amp; budgeting.</li> <li>Ability to multitask, prioritize, &amp; manage time effectively.</li> <li>Degree in Business Administration, Automotive Technology or similar technical college</li> </ul> <h3>Physical Requirements</h3> <ul> <li>Occasionally lift and/or move over 50 pounds</li> <li>Ability to work with tools lifted above their head</li> <li>Work in tight spaces as dictated by the vehicle's needed repair</li> <li>Have the needed dexterity in order to efficiently use hand-tools</li> <li>Walk/stand for the majority of the workday</li> <li>Drive manual transmission vehicles</li> <li>Keeping a brisk work pace in a high-volume environment</li> <li>Efficiently navigate a computer</li> </ul><div class="content-conclusion"><p><strong>Ready to Elevate Your Career?</strong> If you’re interested in joining a supportive team that values your skills and dedication, we’d love to hear from you! <strong>Apply today</strong> to help us redefine automotive care.</p></div>