Assistant Store Manager - Berlin, Mitte at ALO
Berlin, Berlin, GermanyFull-timeStoresPosted 15 days ago
Apply with PipelineAbout the Role
<div class="content-intro"><p><strong>WHY JOIN ALO?</strong></p>
<p>Mindful movement. It’s at the core of why we do what we do at ALO—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That’s the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.</p></div><p><strong>OBJECTIVE</strong></p>
<p><span data-contrast="auto">The Sales & Service Manager is a critical member of the store leadership team accountable for bringing ALO’s business and guest experience strategy to life in the store. This individual is passionate about business targets, sales, guest experience, and elevating talent to meet ALO’s guiding principles. This role’s north star is pointed at ensuring that guest experience in the store is exceptional. </span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></p>
<p><strong><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}">RESPONSIBILITIES</span></strong></p>
<p><span data-contrast="auto">Sales & Service Leader</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></p>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Investigate and root cause sales opportunities, partnering with the General Manager to escalate process or system gaps</span></li>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Oversee the Sales & Service team to execute an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching</li>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Continue to build the client relationship daily with our customers</li>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed</li>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Partner with the General Manager to build the Sales & Service strategy for the store and execute implementation with the Sales & Service team<span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></li>
</ul>
<p><span data-contrast="auto">Business Leader </span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></p>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="none">Represent the business in meetings and on conference calls, in partnership with General Manager</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></li>
<li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1"><span data-contrast="auto">Review, Monitor and partner with General Manager to manage the budget, reporting and other business data; including metrics (e.g. Expenses, Sell-Thru) and inform planning processes (e.g., quarterly business review and sales planning)</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></li>
<li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1"><span data-contrast="auto">Future planning workflow business needs to protect optimal performance</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></li>
</ul>
<p><span data-contrast="auto">People Leader</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></p>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1"><span data-contrast="auto">Ensure that the Sales, Service, and Community team exudes ALO's mission and guiding principles</span><span data-contrast="auto"> to effectively communicate to our visitors who we are, what we do and why we do what we do</span></li>
<li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1">Leads a team through accountability, continuous coaching on a regular basis, development of talent, and elevating effective communication throughout the Operations and Visual team</li>
<li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1">Establish internal & external pipeline through succession planning and recruitment strategy</li>
<li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1">Writes an effective schedule that prioritizes the best business strategy, in partnership with the General Manager<span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></li>
</ul>
<p><span data-contrast="auto">Business Partner</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></p>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1"><span data-contrast="auto">Oversees the execution of certain deliverables on the ALO Sales and Service Model</span><span data-contrast="none">, protecting operational efficiency</span></li>
<li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1">Collaborates and implement General/Store Manager’s vision and work cross-functionally with business partners, as directed, to support all-level organizational goals</li>
<li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1">Demonstrate an ability to navigate the organization with a balance of business need and brand culture </li>
</ul>
<p><span data-contrast="auto"><strong>QUALIFICATIONS</strong></span></p>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1"><span data-contrast="auto">Prior </span><span data-contrast="auto">leadership experience </span><span data-contrast="auto">experience in retail or related industry </span></li>
<li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1"><span data-contrast="none">Working knowledge of MS Office (Word, Excel and Outlook) </span></li>
<li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1">Extraordinary interpersonal and communication skills, both verbal and written</li>
<li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1">Agile with the ability to handle multiple tasks in a changing environment</li>
<li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1">Highly Motivated by driving business in a fast-paced, innovative environment</li>
<li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1">Business owner mindset with an entrepreneurial spirit </li>
<li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1">Independent work ethic, time management skills, and personal accountability </li>
<li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1">Aligns with and embodies ALO’s Guiding Principles</li>
<li>Seniority Level: Mid-Senior level</li>
</ul>
<p><span data-contrast="auto">Sales & Service Manager Schedule</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559685":360,"335559739":160,"335559740":259}"> </span></p>
<p><span data-contrast="auto">The Sales & Service Manager role is a full-time role with a 40-hour workweek (5 days) consisting of 75% of those hours managing the retail floor and coaching and developing the team. In an effort to build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to be available for opening, closing and weekend shifts.</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></p>
<p><strong><span data-contrast="none">Diversity and Inclusion statement</span></strong><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></p>
<p><span data-contrast="none">As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by statutory law. </span><span data-contrast="none">We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.</span></p>
<p><strong><span data-contrast="none">Interview Process adjustments </span></strong><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></p>
<p><span data-contrast="none">If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application or by emailing </span><span data-contrast="none"><span data-ccp-charstyle="Hyperlink"><a href="mailto:[email protected]">[email protected]</a></span></span><span data-contrast="none">. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.</span></p>
<p><span class="TextRun Highlight SCXW24080738 BCX0" lang="EN-US" style="color: #ffffff;" data-contrast="auto"><span class="NormalTextRun SCXW24080738 BCX0">#LI-JJ1</span></span></p>
<p class="p1"><span style="color: #ffffff;">#LI-4</span></p>
<p class="p1"><span style="color: #ffffff;"><span style="color: rgb(255, 255, 255);">#li-onsite</span></span></p><div class="content-conclusion"><div class="c-scrollbar__hider" data-qa="slack_kit_scrollbar">
<div class="c-scrollbar__child">
<div class="c-virtual_list__scroll_container" data-qa="slack_kit_list">
<div id="1690839906.519949" class="c-virtual_list__item c-virtual_list__item--initial-activeitem" data-qa="virtual-list-item" data-item-key="1690839906.519949">
<div class="c-message_kit__background c-message_kit__background--hovered p-message_pane_message__message c-message_kit__message p-message_pane_message__message--last" data-qa="message_container" data-qa-unprocessed="false" data-qa-placeholder="false">
<div class="c-message_kit__hover c-message_kit__hover--hovered" data-qa-hover="true">
<div class="c-message_kit__actions c-message_kit__actions--default">
<div class="c-message_kit__gutter">
<div class="c-message_kit__gutter__right" data-qa="message_content">
<div class="c-message_kit__blocks c-message_kit__blocks--rich_text">
<div class="c-message__message_blocks c-message__message_blocks--rich_text" data-qa="message-text">
<div class="p-block_kit_renderer" data-qa="block-kit-renderer">
<div class="p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first">
<div class="p-rich_text_block">
<div class="p-rich_text_section">For CA residents, Job Applicant Privacy Policy <a class="c-link" href="https://cdn.shopify.com/s/files/1/2185/2813/files/CCPA_Workforce_Member_Privacy_Policy_-_Alo_Alo_INTL_IP_Inc._-_July_2025_-_CA_ONLY_1.pdf?v=1762796781" target="_blank" data-stringify-link="https://cdn.shopify.com/s/files/1/2185/2813/files/CCPA_Workforce_Member_Privacy_Policy_-_Alo_and_Bella_Canvas_-_June_2023_-_CA_ONLY.pdf?v=1687812344" data-sk="tooltip_parent">HERE</a>.</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
<div class="c-message_actions__container c-message__actions"> </div>
</div>
</div>
</div>
</div>
</div>
</div>
</div></div>
Related Roles
Operations Manager in Store - Champs-Elysées, Paris
ALO
Paris, Paris, FranceOperations Associate_Hyundai Mokdong_현대백화점 목동점
ALO
Seoul, Seoul, South KoreaOperations Associate_ 롯데백화점 본점
ALO
Seoul, Seoul, South KoreaSales & Service Manager - Los Cerritos Mall
ALO
Cerritos, California, United StatesSales Associate (Full-Time) - Via Roma, Florence
ALO
Florence, ItalyVisual Lead - Victorian Square Aspen
ALO
Aspen, CO