Revenue Operations Coordinator - Latam at MiQ Digital

<p><strong>Role; Revenue Operations Coordinator - Latam&nbsp;</strong></p> <p>Reports to; Treasury Manager</p> <p>Location; Bogota, CO and Mexico City, MX</p> <p>&nbsp;</p> <p><strong>Position Summary</strong></p> <p>This is an opportunity to join a fast-growing, global business and play a critical role in owning and strengthening the billing and collections function across LATAM.</p> <p>As Regional Billing &amp; Collections Coordinator, you will be responsible for the end-to-end Order-to-Cash (O2C) cycle, including billing, collections, cash application, and rebates management across multiple entities and markets.</p> <p>You will lead and coordinate a regional team of billing specialists, ensuring accurate and timely invoicing, effective collections, and strong control over receivables.</p> <p>This role operates in a complex, multi-entity and cross-border environment, requiring close coordination with Sales, Operations, Accounting, and Treasury to ensure revenue integrity, timely cash conversion, and clear visibility over receivables.</p> <p>You will play a key role in driving cash flow performance, reducing overdue balances, and improving billing accuracy across the region.</p> <p>This role offers the opportunity to take ownership of a commercially critical function, build structure and discipline, and scale a high-performing LATAM billing and collections operation.</p> <p><strong>Key Responsibilities</strong></p> <p><strong>Billing &amp; Revenue Ownership</strong></p> <ul> <li>Own billing operations across LATAM entities, ensuring accuracy, consistency, and control across all markets</li> <li>Ensure invoices are issued accurately and timely, aligned with contractual terms, pricing, and campaign delivery</li> <li>Validate billing inputs, supporting documentation, and revenue data prior to invoice issuance</li> <li>Manage complex billing scenarios, including multi-entity, multi-currency, and cross-border transactions</li> <li>Lead and coordinate the regional billing team, ensuring performance, consistency, and adherence to timelines</li> </ul> <p><strong>Collections &amp; Cash Conversion</strong></p> <ul> <li>Own and lead collections across LATAM, ensuring timely recovery of outstanding balances</li> <li>Monitor AR aging and proactively manage overdue balances and collection strategies</li> <li>Resolve payment discrepancies, disputes, and short payments in coordination with internal stakeholders</li> <li>Maintain strong relationships with clients to support effective and professional collections</li> <li>Drive improvements in DSO- Days Sales Outstanding and overall cash conversion performance</li> </ul> <p><strong>Cash Application &amp; Reconciliation</strong></p> <ul> <li>Oversee accurate and timely application of incoming payments across all entities</li> <li>Ensure reconciliation between bank activity and AR ledgers</li> <li>Investigate and resolve discrepancies between payments received and outstanding invoices</li> </ul> <p><strong>Rebates, Credits &amp; Adjustments</strong></p> <ul> <li>Manage and track rebates, credits, and billing adjustments in coordination with commercial and finance teams</li> <li>Ensure all adjustments are properly approved, documented, and recorded</li> </ul> <p><strong>Commercial &amp; Cross-Functional Alignment</strong></p> <ul> <li>Partner closely with Sales, Operations, and Finance teams to ensure accurate billing setup and execution</li> <li>Support onboarding of new clients and campaigns, ensuring billing structures are correctly implemented</li> <li>Act as a key point of contact for billing and collections-related queries</li> </ul> <p><strong>Coordination with Treasury</strong></p> <ul> <li>Provide clear visibility into receivables, expected collections, and cash inflows</li> <li>Align with Treasury on collection forecasts and timing of cash inflows</li> <li>Support cash flow planning through accurate and timely reporting of AR status</li> </ul> <p><strong>Reporting &amp; Visibility</strong></p> <ul> <li>Prepare and deliver weekly and monthly AR aging reports and collection performance metrics</li> <li>Provide clear visibility on overdue balances, risks, and collection status</li> <li>Support month-end close by ensuring AR balances are accurate and fully reconciled</li> </ul> <p><strong>Controls &amp; Process Improvement</strong></p> <ul> <li>Ensure compliance with internal controls, company policies, and local regulatory requirements</li> <li>Identify and implement improvements to enhance efficiency, accuracy, and scalability of billing and AR processes</li> <li>Support standardization of Order to Cash processes across LATAM</li> </ul> <p><strong>Qualifications</strong></p> <p><strong>Education &amp; Experience</strong></p> <ul> <li>Bachelor’s degree in Accounting, Finance, or a related field</li> <li>4–6+ years of experience in billing, Accounts Receivable, or collections</li> <li>Experience managing teams or coordinating regional processes preferred</li> <li>Experience working in multi-entity, multi-currency, and international environments (LATAM strongly preferred)</li> <li>Experience in fast-paced, high-growth environments is a plus</li> </ul> <p><strong>Skills &amp; Competencies</strong></p> <ul> <li>Strong understanding of billing, collections, and end-to-end Order-to-Cash processes</li> <li>Experience managing AR aging, collections strategies, and client relationships</li> <li>Strong leadership and team coordination skills</li> <li>Strong attention to detail with a control-oriented mindset</li> <li>Proficiency in Excel and ERP systems</li> <li>Strong communication, negotiation, and stakeholder management skills</li> <li>Ability to manage multiple priorities in a dynamic environment</li> <li>Ability to work independently and take ownership of processes</li> <li>Fluent in English and Spanish (required); Portuguese is a plus</li> <li>Strong understanding of how billing and AR interact with Treasury, Sales, and Accounting</li> <li>Proactive mindset with a focus on cash flow, efficiency, and continuous improvement</li> </ul> <p><strong>What We Value in Our People</strong></p> <ul> <li>Passion – We love and live what we do</li> <li>Determination – We always find a way to figure it out</li> <li>Unity – We support and challenge each other</li> <li>Agility – We anticipate change and adapt quickly</li> <li>Courage – We think differently and challenge the status quo</li> </ul> <p>&nbsp;</p> <p>At MiQ, we don’t just accept the differences of our people, it is what builds us as a community. MiQ is very proud to be an equal opportunity workplace.</p> <p><br><br></p>