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Guidepoint

Associate, Client Growth at Guidepoint

Athina, Αττικη, GreeceFull-timeClient Service - CorporatePosted about 1 month ago
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About the Role

<p style="line-height: 1.4;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><strong>Overview:&nbsp;</strong></span></p> <p style="line-height: 1.4;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Guidepoint’s Client Growth teams are passionate about maintaining and expanding our reach within our large existing client base. We support all of Guidepoint’s service offerings, helping to build relationships and communicate how Guidepoint helps clients stay informed and make better business decisions. Our teams are motivated to provide custom offerings designed to help every potential client make the most of their partnership with Guidepoint.&nbsp;<br></span></p> <p style="line-height: 1.4;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><strong>Play a vital role in Guidepoint’s success.</strong></span></p> <p style="line-height: 1.4;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Guidepoint is seeking a qualified candidate for an Associate, Client Growth role on the Corporate Client Growth team. This person will support senior members of the team as they promote our services to various clients (corporate companies), in order to grow overall usage.</span></p> <p style="line-height: 1.4;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><strong><span class="TextRun SCXW167937247 BCX2" lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW167937247 BCX2">This is a hybrid position out of our </span><span class="NormalTextRun SCXW167937247 BCX2">Athens </span><span class="NormalTextRun SCXW167937247 BCX2">office</span><span class="NormalTextRun SCXW167937247 BCX2">.</span></span></strong></span></p> <p style="line-height: 1.4;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><strong><span class="TextRun SCXW167937247 BCX2" lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW167937247 BCX2">Interview process:</span></span></strong></span></p> <ul> <li style="font-size: 12pt; line-height: 1.4;"><span style="font-size: 12pt;">Meet your Guidepoint Recruiter!</span> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Initial Candidate Screen&nbsp;&nbsp;</span></li> </ul> </li> <li style="font-size: 12pt; line-height: 1.4;"><span style="font-size: 12pt;">Meet the Guidepoint Teams!</span> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Hiring Manager Interview &nbsp;</span></li> </ul> </li> <li style="font-size: 12pt; line-height: 1.4;"><span style="font-size: 12pt;">Mock Assessment (Role dependent)</span> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Complete a simulated client request and gain more insight into the role</span></li> </ul> </li> <li style="font-size: 12pt; line-height: 1.4;"><span style="font-size: 12pt;">Mock Interview</span> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Discuss your assessment with the Guidepoint teams</span></li> </ul> </li> <li style="font-size: 12pt; line-height: 1.4;"><span style="font-size: 12pt;">Interview Process Outcome</span></li> </ul> <p style="line-height: 1.4;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><strong>Who We Are:&nbsp;</strong></span></p> <ul> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif; line-height: 1.4;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Team-oriented and collaborative</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif; line-height: 1.4;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Hard-working professionals who strive for excellence</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif; line-height: 1.4;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Built-in mentorship to help you drive and improve your project management and customer service skills, to deliver excellent results for clients</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif; line-height: 1.4;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Hands-on leadership to help you develop your career and provide opportunities for upward mobility within Guidepoint</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif; line-height: 1.4;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Guidepoint is passionate about your career growth:&nbsp;<a href="https://www.guidepoint.com/wp-content/uploads/2023/08/Client-Service-Promotion-Roadmap_Athens.pdf" target="_blank">Check out our Client Service Career Trajectory.&nbsp;</a></span></li> </ul> <p style="line-height: 1.4;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><strong>What You Will Own:</strong></span></p> <ul> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif; line-height: 1.4;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Partner with the Growth team to increase user base at client firms by employing a thoughtful and strategic outreach approach</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif; line-height: 1.4;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Conduct cold calls, emails and other lead generation efforts to meet designated project, new client activation, and meeting targets</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif; line-height: 1.4;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Monitor client usage trends and identify inflection points in their usage data to proactively reach out and identify any potential pain points</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif; line-height: 1.4;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Onboard new client prospects and educate them on the different services Guidepoint has to offer either under an existing subscription, or opening new business/contracts</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif; line-height: 1.4;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Develop a working knowledge of corporate industries and help communicate Guidepoint’s value add to clients in these sectors</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif; line-height: 1.4;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Work closely with the Client Service team to collect feedback on open client projects as well as advisors we have sent clients for review</span></li> </ul> <p style="line-height: 1.3;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><strong>Experience You Will Bring:</strong></span></p> <ul> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif; line-height: 1.3;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">1-3 year of sales, business development, business consulting and/or account management experience preferable</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif; line-height: 1.3;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Bachelor’s degree from a recognized institution</span></li> </ul> <p style="line-height: 1.4;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><strong>Skills You Will Bring:</strong></span></p> <ul> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif; line-height: 1.4;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Broad base knowledge of the sales process from lead generation to relationship management</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif; line-height: 1.4;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Excellent networking skills enabling reach out to prospective clients</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif; line-height: 1.4;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Excellent communicator capable of handling high-profile clients</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif; line-height: 1.4;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Demonstrated ability to work in a team atmosphere</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif; line-height: 1.4;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">A desire to work in a fast-paced entrepreneurial environment</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif; line-height: 1.4;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Initiative and ability to handle increasing responsibility over time</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif; line-height: 1.4;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Excellent relationship management skills with stakeholders of varying seniority levels</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif; line-height: 1.4;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Proficiency in spoken and written English</span></li> </ul> <p style="line-height: 1.4;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><strong>What We Offer:</strong></span></p> <ul> <li style="line-height: 1.4; font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Competitive compensation</span></li> <li style="text-align: left; line-height: 1.4; font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Private health insurance</span></li> <li style="text-align: left; line-height: 1.4; font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Entrepreneurial environment, autonomy, and fast decisions</span></li> <li style="text-align: left; line-height: 1.4; font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">International exposure to the global Guidepoint service teams</span></li> <li style="text-align: left; line-height: 1.4; font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Casual work environment</span></li> <li style="text-align: left; line-height: 1.4; font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Summer and winter team events</span></li> </ul> <p style="line-height: 1.4;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><strong>About Guidepoint:</strong>&nbsp;</span></p> <p style="line-height: 1.4;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action.</span><br><br><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Backed by a network of nearly 1.75 million experts, and Guidepoint’s 1,600 employees worldwide we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful.</span></p> <p style="line-height: 1.4;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience.</span></p> <p><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">#LI-PD1</span></p> <p><span class="ui-provider ee bmy bmz bna bnb bnc bnd bne bnf bng bnh bni bnj bnk bnl bnm bnn bno bnp bnq bnr bns bnt bnu bnv bnw bnx bny bnz boa bob boc bod boe bof" style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">#LI-hybrid</span></p>

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