Fieldwire logo

Fieldwire

Senior Marketing Operations Manager at Fieldwire

San Francisco, CA (Hybrid)Full-timeSalesforcePosted 3 months ago
Apply with Pipeline

About the Role

<p><strong><span data-contrast="none">Who&nbsp;we’re&nbsp;looking for</span></strong><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}">&nbsp;</span></p> <p><span data-contrast="none">We’re&nbsp;looking for a Senior Marketing Operations Manager to lead and evolve Marketing Operations in a scaled,&nbsp;multi</span>‑<span data-contrast="none">team&nbsp;organization. This role is both strategic and&nbsp;hands</span>‑<span data-contrast="none">on—you’ll&nbsp;set the vision for how marketing&nbsp;operates&nbsp;at scale while staying&nbsp;closely involved&nbsp;in execution, systems, and analytics.&nbsp;</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}">&nbsp;</span></p> <p><span data-contrast="none">You’ll&nbsp;be a key partner to Marketing, Sales, Product, and&nbsp;RevOps&nbsp;leadership, responsible for ensuring our marketing engine is efficient, aligned, measurable, and continuously improving as the business grows.</span><span data-ccp-props="{}">&nbsp;</span></p> <p><strong><span data-contrast="none">What&nbsp;you’ll&nbsp;do</span></strong><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}">&nbsp;</span></p> <p><strong><span data-contrast="auto">Marketing Operations Strategy &amp; Ownership&nbsp;</span></strong><span data-ccp-props="{}">&nbsp;</span></p> <ul> <li><span data-contrast="auto">Own the end</span>‑<span data-contrast="auto">to</span>‑<span data-contrast="auto">end&nbsp;Marketing Operations strategy for a scaled organization, balancing flexibility with governance&nbsp;</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Act as the primary Marketing Ops partner to senior marketing leadership&nbsp;</span> &nbsp;<span data-ccp-props="{}">&nbsp;</span></li> </ul> <p><strong><span data-contrast="auto">Hands</span></strong>‑<strong><span data-contrast="auto">On&nbsp;Systems &amp; Execution&nbsp;</span></strong><span data-ccp-props="{}">&nbsp;</span></p> <ul> <li><span data-contrast="auto">Own and actively manage the marketing technology stack (e.g.,&nbsp;Dreamdata, Marketo, and related tools). Responsibilities include Marketo configuration and optimization such as&nbsp;multi</span>‑<span data-contrast="auto">market&nbsp;MQL rule automation, data&nbsp;flow&nbsp;and synchronization between Marketo and Salesforce, automated email trigger and nurture setup, event lead imports, and lead routing and tracking&nbsp;</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Configure,&nbsp;optimize, and troubleshoot systems to support campaigns, launches, and lifecycle programs including email, landing pages, and lead flows&nbsp;</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Ensure data quality, integrations, and system performance across tools through thorough QA of all implementations </span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Lead vendor selection, renewals, and&nbsp;day</span>‑<span data-contrast="auto">to</span>‑<span data-contrast="auto">day&nbsp;tool optimization&nbsp;</span><span data-ccp-props="{}">&nbsp;</span></li> </ul> <p><strong><span data-contrast="auto">Process Optimization &amp; Scale&nbsp;</span></strong><span data-ccp-props="{}">&nbsp;</span></p> <ul> <li><span data-contrast="auto">Establish and&nbsp;maintain&nbsp;scalable workflows, templates, and operating rhythms&nbsp;&nbsp;</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Identify&nbsp;gaps in the marketing technology stack and recommend tools to improve efficiency, capability, and scale</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Identify&nbsp;operational bottlenecks and design solutions that scale globally and work across functions&nbsp;</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Partner closely with the CRM and&nbsp;RevOps&nbsp;teams to manage approvals, releases, and&nbsp;cross</span>‑<span data-contrast="auto">tool&nbsp;dependencies&nbsp;</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Drive automation and standardization while&nbsp;maintaining&nbsp;flexibility where needed to support growth&nbsp;</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Enable segmentation, regional execution, and localization from an operational and systems perspective&nbsp;</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Design, build, and continuously&nbsp;optimize&nbsp;workflows, processes, and automation supporting marketing campaigns and lifecycle programs&nbsp;</span><span data-ccp-props="{}">&nbsp;</span></li> </ul> <p><strong><span data-contrast="auto">Analytics &amp; Insights&nbsp;</span></strong><span data-ccp-props="{}">&nbsp;</span></p> <ul> <li><span data-contrast="auto">Define and own marketing and funnel metrics across the full customer journey&nbsp;</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Build and&nbsp;maintain&nbsp;executive</span>‑<span data-contrast="auto">ready&nbsp;dashboards and recurring performance reporting&nbsp;</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Deliver insights that inform investment decisions, strategy, optimization, and campaign performance&nbsp;</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Partner closely with&nbsp;RevOps&nbsp;and Finance on attribution, pipeline, and ROI measurement&nbsp;</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Cross</span>‑<span data-contrast="auto">Functional&nbsp;Leadership &amp; Collaboration&nbsp;</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Serve as a trusted operational partner to&nbsp;Growth Marketing, Sales Ops,&nbsp;RevOps, Finance, Product, and Regional Marketing teams&nbsp;&nbsp;</span><span data-ccp-props="{}">&nbsp;</span></li> <li><span data-contrast="auto">Align on data definitions, KPIs, SLAs, and handoffs across GTM teams</span><span data-ccp-props="{}">&nbsp;</span></li> </ul> <p><strong><span data-contrast="none">At&nbsp;Fieldwire,&nbsp;we’re&nbsp;looking for our next&nbsp;Senior Marketing Operations Manager&nbsp;to have the following skills and experiences</span></strong><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}">&nbsp;</span></p> <ul> <li><span data-contrast="none">8+ years of experience in Marketing Operations, Revenue Operations, or GTM Operations&nbsp;</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:220,&quot;335559739&quot;:220}">&nbsp;</span></li> <li><span data-contrast="auto">Must be Marketo Certified&nbsp;</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}">&nbsp;</span></li> <li><span data-contrast="auto">Proven experience&nbsp;operating&nbsp;in a scaled B2B organization (SaaS or complex GTM preferred)&nbsp;</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}">&nbsp;</span></li> <li><span data-contrast="auto">Deep,&nbsp;hands</span>‑<span data-contrast="auto">on&nbsp;expertise&nbsp;with CRM, marketing automation, and analytics tools&nbsp;</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}">&nbsp;</span></li> <li><span data-contrast="auto">Strong analytical mindset with the ability to turn data into actionable insights&nbsp;</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}">&nbsp;</span></li> <li><span data-contrast="auto">Demonstrated ability to&nbsp;operate&nbsp;at both strategic and executional levels&nbsp;</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}">&nbsp;</span></li> <li><span data-contrast="auto">Excellent stakeholder management and executive communication skills&nbsp;</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}">&nbsp;</span></li> <li><span data-contrast="auto">Comfortable driving change, structure, and clarity in complex environments</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:200,&quot;335559739&quot;:200}">&nbsp;</span></li> </ul> <p><strong><span data-contrast="none">What Success Looks Like&nbsp;</span></strong><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:200,&quot;335559739&quot;:200}">&nbsp;</span></p> <ul> <li><span data-contrast="none">Marketing&nbsp;operates&nbsp;with clarity, consistency, and speed at scale&nbsp;</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:200,&quot;335559739&quot;:200}">&nbsp;</span></li> <li><span data-contrast="none">Leadership has clear visibility into performance, impact, and ROI&nbsp;</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:200,&quot;335559739&quot;:200}">&nbsp;</span></li> <li><span data-contrast="none">Teams are enabled by systems and processes—not slowed down by them&nbsp;</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:200,&quot;335559739&quot;:200}">&nbsp;</span></li> <li><span data-contrast="none">Marketing Ops is viewed as a strategic partner, not just a support function</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:200,&quot;335559739&quot;:200}">&nbsp;</span></li> </ul> <p><strong><span data-contrast="none">Compensation:</span></strong><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:200,&quot;335559739&quot;:200}">&nbsp;</span></p> <p><span data-contrast="none">The estimated pay ranges for this role are as follows:&nbsp;</span><strong><span data-contrast="none">$110,000 - $130,000</span></strong><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}">&nbsp;</span></p> <p><span data-contrast="none">The salary range&nbsp;represents&nbsp;the low and high end of the salary range for this job in the US. Minimums and maximums may vary based on location. The actual salary offer will carefully consider a wide range of factors such as your skills,&nbsp;qualifications&nbsp;and experience. In addition to the&nbsp;salary&nbsp;you may be eligible for&nbsp;a&nbsp;</span><em><span data-contrast="none">corporate bonus which can range&nbsp;</span></em><strong><em><span data-contrast="none">up to&nbsp;30%.</span></em></strong><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}">&nbsp;</span></p> <p><strong><span data-contrast="none">Why&nbsp;Fieldwire?</span></strong><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}">&nbsp;</span></p> <p><span data-contrast="none">The field-first construction platform for less&nbsp;busywork&nbsp;and more building. Trusted on 4M+ projects worldwide,&nbsp;Fieldwire&nbsp;by Hilti gives crews reliable access to plans, tasks, and updates on one simple platform. It unites the field and office around a single, transparent source of truth, keeping teams aligned from start to finish. Designed for easy adoption, crews gain real-time visibility into progress, clear ownership of work, and the context to make confident decisions. As part of the Hilti Group,&nbsp;Fieldwire&nbsp;combines deep construction&nbsp;expertise&nbsp;with modern digital innovation to deliver better outcomes on every job. Learn more at Fieldwire.com.&nbsp;</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}">&nbsp;</span></p> <p><strong><span data-contrast="none">Where is the job&nbsp;located?</span></strong><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}">&nbsp;</span></p> <p><span data-contrast="none">This role is&nbsp;hybrid&nbsp;on-site in San Francisco, California. Our headquarters are based in beautiful&nbsp;San Francisco&nbsp;and our office is centrally&nbsp;located&nbsp;right&nbsp;off of&nbsp;Embarcadero Bart station.</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}">&nbsp;</span></p> <p><em><span data-contrast="none">--</span></em><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}">&nbsp;</span></p> <p><em><span data-contrast="none">Fieldwire&nbsp;is proud to be an Equal Opportunity Employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran&nbsp;status&nbsp;or any other characteristic protected by law.</span></em><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:0,&quot;335559739&quot;:0}">&nbsp;</span></p>