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Senior Global Billings Lead at Asana
San FranciscoFull-timeFinance & AccountingPosted 27 days ago
Apply with PipelineAbout the Role
<p id="p-rc_494f762042f7c057-69" data-path-to-node="3"><span data-path-to-node="3,0"><span class="citation-3176 citation-end-3176">Our Finance team tracks and seeks to understand the factors driving our growth and success<sup class="superscript" data-turn-source-index="2"></sup></span></span><span data-path-to-node="3,1"><sup class="superscript"></sup></span><span data-path-to-node="3,2"><span class="citation-3175">. We help our enti</span><span class="citation-3174 citation-3175 citation-end-3175">re organization achieve our operational and financial goals while embodying our company values<sup class="superscript" data-turn-source-index="3"></sup></span><span class="citation-3174 citation-end-3174"><sup class="superscript" data-turn-source-index="4"></sup></span></span><span data-path-to-node="3,3"><sup class="superscript"></sup></span><span data-path-to-node="3,4"><span class="citation-3172 citation-3173 citation-end-3173">. We ensur<sup class="superscript" data-turn-source-index="5"></sup></span><span class="citation-3172 citation-end-3172">e our objectives are feasible and work closely with all teams to ensure they have the resources they nee<sup class="superscript" data-turn-source-index="6"></sup></span>d to achieve our ambitious mission enabling all teams to work together effortlessly</span><span data-path-to-node="3,5"><sup class="superscript"></sup></span><span data-path-to-node="3,6">. We are looking for a detail-oriented, strategic Sr Global Billings Lead to oversee our global billings and order management function, partner cross-functionally across go-to-market and systems teams, and lay the operational foundation to support Asana’s rapid growth</span><span data-path-to-node="3,7"><sup class="superscript"></sup></span><span data-path-to-node="3,8">.</span> </p>
<p id="p-rc_494f762042f7c057-70" data-path-to-node="4"><span data-path-to-node="4,0">This role is based in our San Francisco office with an office-centric hybrid schedule</span><span data-path-to-node="4,1"><sup class="superscript"></sup></span><span data-path-to-node="4,2">. The standard in-office days are Monday, Tuesday, and Thursday</span><span data-path-to-node="4,3"><sup class="superscript"></sup></span><span data-path-to-node="4,4">. Most Asanas have the option to work from home on Wednesdays</span><span data-path-to-node="4,5"><sup class="superscript"></sup></span><span data-path-to-node="4,6">. Working from home on Fridays depends on the type of work you do and the teams with which you partner</span><span data-path-to-node="4,7"><sup class="superscript"></sup></span><span data-path-to-node="4,8">. If you're interviewing for this role, your recruiter will share more about the in-office requirements</span><span data-path-to-node="4,9"><sup class="superscript"></sup></span><span data-path-to-node="4,10">.</span> </p>
<h3 data-path-to-node="5">What you’ll achieve</h3>
<ul data-path-to-node="6">
<li>
<p id="p-rc_494f762042f7c057-71" data-path-to-node="6,0,0"><span data-path-to-node="6,0,0,0">Partner with the Deal Desk and Sales (Revenue) teams to structure complex deals, advise on non-standard billing requests, and build a solid foundation for the enterprise quote-to-order process</span><span data-path-to-node="6,0,0,1"><sup class="superscript"></sup></span><span data-path-to-node="6,0,0,2">.</span> </p>
</li>
<li>
<p id="p-rc_494f762042f7c057-72" data-path-to-node="6,1,0"><span data-path-to-node="6,1,0,0">Collaborate with Enterprise Technology (Fintech) to scale the quote-to-order process and execute ongoing system enhancements</span><span data-path-to-node="6,1,0,1"><sup class="superscript"></sup></span><span data-path-to-node="6,1,0,2">.</span> </p>
</li>
<li>
<p id="p-rc_494f762042f7c057-73" data-path-to-node="6,2,0"><span data-path-to-node="6,2,0,0">Lead SKU and systems launches in cross-functional partnership with Product, Finance, and Revenue Operations to ensure complete billing readiness for new product offerings</span><span data-path-to-node="6,2,0,1"><sup class="superscript"></sup></span><span data-path-to-node="6,2,0,2">.</span> </p>
</li>
<li>
<p id="p-rc_494f762042f7c057-74" data-path-to-node="6,3,0"><span data-path-to-node="6,3,0,0">Serve as the dedicated operational owner for strategic commercial accounts, providing high-touch support to execute complex contractual terms, usage, pricing, and invoicing accurately throughout the customer lifecycle</span><span data-path-to-node="6,3,0,1"><sup class="superscript"></sup></span><span data-path-to-node="6,3,0,2">.</span> </p>
</li>
<li>
<p id="p-rc_494f762042f7c057-75" data-path-to-node="6,4,0"><span data-path-to-node="6,4,0,0">Drive User Acceptance Testing (UAT) for billing system changes and new product releases, coordinating across stakeholders to validate end-to-end workflows prior to go-live</span><span data-path-to-node="6,4,0,1"><sup class="superscript"></sup></span><span data-path-to-node="6,4,0,2">.</span> </p>
</li>
<li>
<p id="p-rc_494f762042f7c057-76" data-path-to-node="6,5,0"><span data-path-to-node="6,5,0,0">Manage the month-end close process, including journal entry reviews and AR/billings reconciliations between Zuora and NetSuite</span><span data-path-to-node="6,5,0,1"><sup class="superscript"></sup></span><span data-path-to-node="6,5,0,2">.</span> </p>
</li>
<li>
<p id="p-rc_494f762042f7c057-77" data-path-to-node="6,6,0"><span data-path-to-node="6,6,0,0">Establish and maintain SOX controls with detailed preparation and review documentation</span><span data-path-to-node="6,6,0,1"><sup class="superscript"></sup></span><span data-path-to-node="6,6,0,2">.</span> </p>
</li>
<li>
<p id="p-rc_494f762042f7c057-78" data-path-to-node="6,7,0"><span data-path-to-node="6,7,0,0">Provide leadership, coaching, and direction to a global team of Billing Analysts and an offshore vendor team to drive operational excellence</span><span data-path-to-node="6,7,0,1"><sup class="superscript"></sup></span><span data-path-to-node="6,7,0,2">.</span> </p>
</li>
<li>
<p id="p-rc_494f762042f7c057-79" data-path-to-node="6,8,0"><span data-path-to-node="6,8,0,0">Identify continuous opportunities to improve operational efficiency through process optimization, automation, and strategic vendor management</span><span data-path-to-node="6,8,0,1"><sup class="superscript"></sup></span><span data-path-to-node="6,8,0,2">.</span> </p>
</li>
</ul>
<h3 data-path-to-node="7">About you</h3>
<ul data-path-to-node="8">
<li>
<p id="p-rc_494f762042f7c057-80" data-path-to-node="8,0,0"><span data-path-to-node="8,0,0,0">Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making</span><span data-path-to-node="8,0,0,1"><sup class="superscript"></sup></span><span data-path-to-node="8,0,0,2">.</span> </p>
</li>
<li>
<p id="p-rc_494f762042f7c057-81" data-path-to-node="8,1,0"><span data-path-to-node="8,1,0,0">Proven leadership experience in billings and order management, including directly managing team members and leading offshore vendor operations</span><span data-path-to-node="8,1,0,1"><sup class="superscript"></sup></span><span data-path-to-node="8,1,0,2">.</span> </p>
</li>
<li>
<p id="p-rc_494f762042f7c057-82" data-path-to-node="8,2,0"><span data-path-to-node="8,2,0,0">Functional expertise with consumption-based billing models, including metered usage, overages, and committed structures</span><span data-path-to-node="8,2,0,1"><sup class="superscript"></sup></span><span data-path-to-node="8,2,0,2">.</span> </p>
</li>
<li>
<p id="p-rc_494f762042f7c057-83" data-path-to-node="8,3,0"><span data-path-to-node="8,3,0,0">Experience supporting multi-billion dollar enterprise accounts, channel partners, and resellers in a fast-paced software or SaaS environment</span><span data-path-to-node="8,3,0,1"><sup class="superscript"></sup></span><span data-path-to-node="8,3,0,2">.</span> </p>
</li>
<li>
<p id="p-rc_494f762042f7c057-84" data-path-to-node="8,4,0"><span data-path-to-node="8,4,0,0">Solid understanding of financial platform tools such as Zuora Billing, Zuora Revenue (RevPro), NetSuite, Salesforce CPQ, or Metronome</span><span data-path-to-node="8,4,0,1"><sup class="superscript"></sup></span><span data-path-to-node="8,4,0,2">.</span> </p>
</li>
<li>
<p id="p-rc_494f762042f7c057-85" data-path-to-node="8,5,0"><span data-path-to-node="8,5,0,0">Familiarity with revenue recognition concepts (such as ASC 606) and SOX control environments</span><span data-path-to-node="8,5,0,1"><sup class="superscript"></sup></span><span data-path-to-node="8,5,0,2">.</span> </p>
</li>
<li>
<p id="p-rc_494f762042f7c057-86" data-path-to-node="8,6,0"><span data-path-to-node="8,6,0,0"><span class="citation-3171 citation-end-3171">Strong adaptability with a track record of driving clarity and structure in fast-paced or ambiguous environments<sup class="superscript" data-turn-source-index="7"></sup></span></span><span data-path-to-node="8,6,0,1"><sup class="superscript"></sup></span><span data-path-to-node="8,6,0,2"><span class="citation-3170 citation-end-3170">.<sup class="superscript" data-turn-source-index="8"></sup></span></span> </p>
</li>
<li>
<p id="p-rc_494f762042f7c057-87" data-path-to-node="8,7,0"><span data-path-to-node="8,7,0,0"><span class="citation-3169">Strong collaboration and communication </span><span class="citation-3168 citation-3169 citation-end-3169">skills, with a track record of partnering effectively with cross-functional stakeholders<sup class="superscript" data-turn-source-index="9"></sup></span><span class="citation-3168 citation-end-3168"><sup class="superscript" data-turn-source-index="10"></sup></span></span><span data-path-to-node="8,7,0,1"><sup class="superscript"></sup></span><span data-path-to-node="8,7,0,2"><span class="citation-3166 citation-3167 citation-end-3167">.<sup class="superscript" data-turn-source-index="11"></sup></span><span class="citation-3166 citation-end-3166"><sup class="superscript" data-turn-source-index="12"></sup></span></span> </p>
</li>
</ul>
<p id="p-rc_494f762042f7c057-88" data-path-to-node="9"><span data-path-to-node="9,0"><span class="citation-3165">At Asana, we're committed to building teams that include a </span><span class="citation-3163 citation-3164 citation-3165 citation-end-3165">variety of backgrounds, perspectives, and skills, as this is criti<sup class="superscript" data-turn-source-index="13"></sup></span><span class="citation-3163 citation-3164 citation-end-3164">cal to helping us achieve our mission<sup class="superscript" data-turn-source-index="14"></sup></span><span class="citation-3163 citation-end-3163"><sup class="superscript" data-turn-source-index="15"></sup></span></span><span data-path-to-node="9,1"><sup class="superscript"></sup></span><span data-path-to-node="9,2"><span class="citation-3161 citation-3162 citation-end-3162">. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply<sup class="superscript" data-turn-source-index="16"></sup></span><span class="citation-3161 citation-end-3161"><sup class="superscript" data-turn-source-index="17"></sup></span></span><span data-path-to-node="9,3"><sup class="superscript"></sup></span><span data-path-to-node="9,4"><span class="citation-3159 citation-3160 citation-end-3160">.<sup class="superscript" data-turn-source-index="18"></sup></span><span class="citation-3159 citation-end-3159"><sup class="superscript" data-turn-source-index="19"></sup></span></span> </p>
<h3 data-path-to-node="10"><span class="citation-3157 citation-3158 citation-end-3158">What we’ll offer<sup class="superscript" data-turn-source-index="20"></sup></span><span class="citation-3157 citation-end-3157"><sup class="superscript" data-turn-source-index="21"></sup></span></h3>
<div class="source-inline-chip-container luminous-sources ng-star-inserted"></div>
<h3 id="p-rc_494f762042f7c057-107" data-path-to-node="10"></h3>
<p id="p-rc_494f762042f7c057-89" data-path-to-node="11"><span data-path-to-node="11,0"><span class="citation-3155 citation-3156 citation-end-3156">Our comprehensive compensation package plays a<sup class="superscript" data-turn-source-index="22"></sup></span><span class="citation-3155 citation-end-3155"> big part in how we recognize you for the impact you<sup class="superscript" data-turn-source-index="23"></sup></span> have on our path to achieving our mission</span><span data-path-to-node="11,1"><sup class="superscript"></sup></span><span data-path-to-node="11,2">. We belie<span class="citation-3154 citation-end-3154">ve that compensation should be reflective of the value you create relative to the market value of your role<sup class="superscript" data-turn-source-index="24"></sup></span></span><span data-path-to-node="11,3"><sup class="superscript"></sup></span><span data-path-to-node="11,4"><span class="citation-3153">. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why</span><span class="citation-3152 citation-3153 citation-end-3153"> we check our<sup class="superscript" data-turn-source-index="25"></sup></span><span class="citation-3152 citation-end-3152">selves and conduct a yearly pay equity audit<sup class="superscript" data-turn-source-index="26"></sup></span></span><span data-path-to-node="11,5"><sup class="superscript"></sup></span><span data-path-to-node="11,6"><span class="citation-3151 citation-end-3151">.<sup class="superscript" data-turn-source-index="27"></sup></span></span> </p>
<p id="p-rc_494f762042f7c057-90" data-path-to-node="12"><span data-path-to-node="12,0"><span class="citation-3150 citation-end-3150">For this role, the estimated base salary range is between $121,000 - $138,000<sup class="superscript" data-turn-source-index="28"></sup></span></span><span data-path-to-node="12,1"><sup class="superscript"></sup></span><span data-path-to-node="12,2"><span class="citation-3149">. The actual base salary wi</span><span class="citation-3148 citation-3149 citation-end-3149">ll vary based on various factors, including market and individual qualific<sup class="superscript" data-turn-source-index="29"></sup></span><span class="citation-3148 citation-end-3148">ations objectively assessed during the interview process<sup class="superscript" data-turn-source-index="30"></sup></span></span><span data-path-to-node="12,3"><sup class="superscript"></sup></span><span data-path-to-node="12,4"><span class="citation-3147 citation-end-3147">. The listed range above is a guideline, and the base salary range f<sup class="superscript" data-turn-source-index="31"></sup></span>or this role may be modified</span><span data-path-to-node="12,5"><sup class="superscript"></sup></span><span data-path-to-node="12,6">.</span> </p>
<p id="p-rc_494f762042f7c057-91" data-path-to-node="13"><span data-path-to-node="13,0">In addition to base salary, your compen<span class="citation-3146 citation-end-3146">sation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits<sup class="superscript" data-turn-source-index="32"></sup></span></span><span data-path-to-node="13,1"><sup class="superscript"></sup></span><span data-path-to-node="13,2"><span class="citation-3144 citation-3145 citation-end-3145">. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more abou<sup class="superscript" data-turn-source-index="33"></sup></span><span class="citation-3144 citation-end-3144">t the total compensation and benefits for this role<sup class="superscript" data-turn-source-index="34"></sup></span></span><span data-path-to-node="13,3"><sup class="superscript"></sup></span><span data-path-to-node="13,4"><span class="citation-3143 citation-end-3143">.<sup class="superscript" data-turn-source-index="35"></sup></span></span> </p>
<p id="p-rc_494f762042f7c057-92" data-path-to-node="14"><span data-path-to-node="14,0"><span class="citation-3142 citation-end-3142">We strive to provid<sup class="superscript" data-turn-source-index="36"></sup></span>e equitable and competitive benefits packages that support our employees worldwide and include</span><span data-path-to-node="14,1"><sup class="superscript"></sup></span><span data-path-to-node="14,2">:</span> </p>
<ul data-path-to-node="15">
<li>
<p id="p-rc_494f762042f7c057-93" data-path-to-node="15,0,0"><span data-path-to-node="15,0,0,0">Mental health, wellness & fitness benefits</span><span data-path-to-node="15,0,0,1"><sup class="superscript"></sup></span> </p>
</li>
<li>
<p id="p-rc_494f762042f7c057-94" data-path-to-node="15,1,0"><span data-path-to-node="15,1,0,0">Career coaching & support</span><span data-path-to-node="15,1,0,1"><sup class="superscript"></sup></span> </p>
</li>
<li>
<p id="p-rc_494f762042f7c057-95" data-path-to-node="15,2,0"><span data-path-to-node="15,2,0,0">Inclusive family building benefits</span><span data-path-to-node="15,2,0,1"><sup class="superscript"></sup></span> </p>
</li>
<li>
<p id="p-rc_494f762042f7c057-96" data-path-to-node="15,3,0"><span data-path-to-node="15,3,0,0">Long-term savings or retirement plans</span><span data-path-to-node="15,3,0,1"><sup class="superscript"></sup></span> </p>
</li>
<li>
<p id="p-rc_494f762042f7c057-97" data-path-to-node="15,4,0"><span data-path-to-node="15,4,0,0">In-office culinary options to cater to your dietary preferences</span><span data-path-to-node="15,4,0,1"><sup class="superscript"></sup></span> </p>
</li>
</ul>
<p id="p-rc_494f762042f7c057-98" data-path-to-node="16"><span data-path-to-node="16,0">These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations</span><span data-path-to-node="16,1"><sup class="superscript"></sup></span><span data-path-to-node="16,2">. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role</span><span data-path-to-node="16,3"><sup class="superscript"></sup></span><span data-path-to-node="16,4">.</span> </p>
<p>Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.</p>
<p data-path-to-node="17">#LI-Hybrid</p><div class="content-conclusion"><p><strong>About us</strong></p>
<p data-pm-slice="1 1 []">Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong.</p>
<div class="TypographyPresentation_31345133_root TypographyPresentation_31345133_root--medium RichText3-paragraph--withVSpacingNormal RichText3-paragraph HighlightSol_1625403506_highlightSol HighlightSol_1625403506_buildingBlock" style="text-align: left;">We believe in supporting people to do their best work and thrive. Our goal is to ensure that Asana upholds an environment where all people feel that they are respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.</div>
<p data-pm-slice="1 1 []"><strong><a class="LinkThemeablePresentation LinkPrimaryPresentation LinkPrimaryPresentation--sentimentSelected PrimaryLink HighlightSol HighlightSol--core HighlightSol--buildingBlock" href="https://www.gem.com/form?formID=fbcdec8c-3442-43b9-9b45-d2b5f4ea25db" target="_blank">Join Asana’s Talent Network</a></strong> to stay up to date on job opportunities and life at Asana.</p></div>