State Director ABA at Sunrise ABA

<p>The State Director is the operational and business leader responsible for all Sunrise ABA performance within their assigned state. This role owns state-level growth, P&amp;L, discipline, operational &amp; scheduling optimization, intake pipelines, staffing stability, and regional performance. The State Director partners closely with Clinical Leadership (BCBA Leads) to ensure Sunrise delivers high-quality, compliant ABA services while scaling efficiently and profitably. <strong>This position requires experience in the ABA field.&nbsp;</strong></p> <p>This role is geared toward a strategic operator who can drive strong results, create structure, support leaders, and elevate Sunrise’s presence and performance across multiple regions within the state.</p> <p><strong>Key Responsibilities</strong></p> <ul> <li>Own overall <strong>state-level P&amp;L</strong>, margin performance, and billable hour growth.</li> <li>Lead and manage ROSS team members and support them in hitting weekly, monthly, and quarterly performance targets.</li> <li>Drive operational efficiency: scheduling performance, utilization, staffing ratios, and cost-per-billable-hour.</li> <li>Ensure strong communication and execution of Sunrise’s systems, expectations, and processes across all regions.</li> </ul> <h4>Growth &amp; Market Expansion</h4> <ul> <li>Oversee all referral growth and outreach efforts within the state.</li> <li>Partner/head up the Outreach/Intake teams to increase inquiry conversion rates and maintain strong relationships with referral sources.</li> <li>Identify and execute expansion opportunities: new regions, new centers, new partnerships.</li> <li>Support payor relationships, state-specific requirements, and contracting needs as the company scales.</li> </ul> <h4>Staffing &amp; People Operations</h4> <ul> <li>Drive staffing stability across BTs, BCBAs, and intake/support roles.</li> <li>Forecast hiring needs based on caseload demand and growth goals.</li> <li>Partner with Talent Acquisition leadership to ensure hiring velocity supports expansion.</li> <li>Support Regional Managers in coaching, performance management, and culture execution.</li> </ul> <h4>Clinical Partnership</h4> <ul> <li>Work closely with State Clinical Leads/BCBA Leads (clinical leadership does <em>not</em> report to this role clinically).</li> <li>Ensure operational support is in place for clinical quality, supervision, and staff development to run smoothly.</li> <li>Coordinate staffing, scheduling, caseload balancing, and service delivery to ensure families receive consistent, high-quality care.</li> </ul> <h4>Compliance &amp; Quality</h4> <ul> <li>Ensure state compliance with licensing requirements, employee credentialing, audits, and documentation standards.</li> <li>Support consistent rollout of Sunrise policies, updates, and quality-improvement initiatives.</li> <li>Maintain oversight of service authorization processes, intake timelines, and ongoing operational compliance.</li> </ul> <p><strong>Qualifications:</strong></p> <ul> <li><strong>Must have 2-5 years experience in ABA operations.&nbsp;&nbsp;</strong></li> </ul> <p><strong>Leadership Qualifications:</strong></p> <ul> <li>Communicates clearly, professionally, and effectively with team members, leadership, and external partners.</li> <li>Leads with a calm, solutions-oriented approach to people and problems, demonstrating sound judgment and professionalism.</li> <li>Serves as a conflict resolver rather than a conflict starter, addressing concerns early and working to de-escalate situations while preserving relationships.</li> <li>Thinks critically before acting, considering potential outcomes, risks, and downstream impacts of decisions.</li> <li>Model leadership aligned with the company’s core values and culture, setting clear expectations and accountability.</li> <li>Takes initiative as a self-starter, identifying problems and developing thoughtful, sustainable solutions while also recognizing when there is a need for collaboration or consultation.</li> <li>Performs well under pressure, meeting deadlines while maintaining a steady, positive leadership presence.</li> <li>Demonstrates a growth-minded approach to leadership and ongoing development of self and others.</li> </ul> <p><strong>&nbsp;Role Qualifications:</strong></p> <ul> <li>Demonstrated experience managing departments, programs, or large-scale projects with a strong business and operational mindset.</li> <li>Proven experience leading and scaling multi-site or multi-region operations, including oversight of performance, staffing, and operational systems.</li> <li>Experience managing, coaching, and supporting teams of 10+ interdepartmental team members, including operations, scheduling, intake, or support functions.</li> <li>Strong background in employee-based conflict resolution, performance management, and navigating complex personnel situations professionally and compliantly.</li> <li>Experience in marketing, outreach, and/or sales strategy, including referral growth, partnership development, and conversion optimization.</li> <li>Proven ability to define KPIs, develop systems to track and monitor performance, and drive teams to meet goals within established timelines.</li> <li>Demonstrated strength in data analysis and operational decision-making, using metrics to inform priorities and improve outcomes.</li> <li>Experience managing budgets, forecasting, and/or P&amp;L-related performance preferred.</li> <li>Familiarity with healthcare, behavioral health, or other regulated environments strongly preferred.</li> <li>Ability to manage competing priorities in a fast-paced, growth-oriented organization while maintaining accountability and operational excellence.</li> <li>Must be residing in the state that the role is located and/or able to travel monthly to the location if the state is developmental.&nbsp;</li> </ul><div class="content-pay-transparency"><div class="pay-input"><div class="title">Salary </div><div class="pay-range"><span>$90,000</span><span class="divider">&mdash;</span><span>$120,000 USD</span></div></div></div>